Question 1

Social capital tends to be diluted with the number of network ties.

Accepted Answer

A) True 
 B)False

Question 2

Organizational leaders can minimize organizational politics by making decision rules more complex and ambiguous.

Accepted Answer

A) True 
 B)False

Question 3

Countervailing power refers to:

Accepted Answer

A) a second source of power held by the power holder in case the main source of power is ineffective. 
B) the initial feeling of power employees experience when they are given more freedom and control over their jobs. 
C) the capacity to keep someone who is more powerful than you in the exchange relationship. 
D) a method of measuring the number of times an employee uses his or her power each day. 
E) the ability of a person or department to gain more power through unethical organizational politics. 
A) a second source of power held by the power holder in case the main source of power is ineffective. 
B) the initial feeling of power employees experience when they are given more freedom and control over their jobs. 
C) the capacity to keep someone who is more powerful than you in the exchange relationship. 
D) a method of measuring the number of times an employee uses his or her power each day. 
E) the ability of a person or department to gain more power through unethical organizational politics.

Question 4

One feature of influence is that it operates down the corporate hierarchy,but not up or across that hierarchy.

Accepted Answer

A) True 
 B)False

Question 5

Control over information flow is a form of which source of power?

Accepted Answer

A) Referent power 
B) Expert power 
C) Coercive power 
D) Reward power 
E) Legitimate power 
A) Referent power 
B) Expert power 
C) Coercive power 
D) Reward power 
E) Legitimate power

Question 6

Control over information flow is a power base when:

Accepted Answer

A) others are dependent on that resource. 
B) it is disseminated throughout the organization. 
C) the organization has an all-channel communication structure. 
D) it is associated with the coercive power base. 
E) the "wheel" communication structure exists. 
A) others are dependent on that resource. 
B) it is disseminated throughout the organization. 
C) the organization has an all-channel communication structure. 
D) it is associated with the coercive power base. 
E) the "wheel" communication structure exists.

Question 7

The norm of reciprocity creates a feeling of obligation to help someone who has helped you in the past.

Accepted Answer

A) True 
 B)False

Question 8

Extreme forms of assertiveness include blackmailing colleagues.

Accepted Answer

A) True 
 B)False

Question 9

Even though you should be visiting clients most of the time,you make a point of stopping by the office each day so your boss sees that you are working.This increases your power by increasing your centrality.

Accepted Answer

A) True 
 B)False

Question 10

People who have expertise tend to have more influence using persuasion.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following statements about countervailing power in organizational relationships is TRUE?

Accepted Answer

A) Countervailing power is like an umbrella;it prevents anyone else from having any power over you. 
B) Countervailing power is used by the stronger party to prevent the weaker party from leaving the relationship. 
C) Countervailing power is the weaker party's power to maintain the stronger party's continued participation in the relationship. 
D) Countervailing power is one of the ways that people have power by coping with uncertainty. 
E) Countervailing power is a personality characteristic of people who crave for power. 
A) Countervailing power is like an umbrella;it prevents anyone else from having any power over you. 
B) Countervailing power is used by the stronger party to prevent the weaker party from leaving the relationship. 
C) Countervailing power is the weaker party's power to maintain the stronger party's continued participation in the relationship. 
D) Countervailing power is one of the ways that people have power by coping with uncertainty. 
E) Countervailing power is a personality characteristic of people who crave for power.

Question 12

A coalition gains power by symbolizing the legitimacy of the issue supported by the coalition.

Accepted Answer

A) True 
 B)False

Question 13

Research indicates that ingratiation is more commonly used by managers in Canada than by managers in Hong Kong.

Accepted Answer

A) True 
 B)False

Question 14

Prevention,forecasting,and absorption are three contingencies of power in organizations.

Accepted Answer

A) True 
 B)False

Question 15

Exaggerating one's resumé is categorized within the influence strategy of persuasion.

Accepted Answer

A) True 
 B)False

Question 16

Jason is effective at forming friendships with other people in the organization.Over time,he becomes well known and respected by numerous people in key positions in the organization.Through his social networking,Jason has:

Accepted Answer

A) increased his level of Machiavellianism. 
B) reduced his centrality. 
C) increased his coercive power. 
D) increased his referent power. 
E) reduced his visibility. 
A) increased his level of Machiavellianism. 
B) reduced his centrality. 
C) increased his coercive power. 
D) increased his referent power. 
E) reduced his visibility.

Question 17

Social networking can potentially increase a person's power by increasing the person's visibility and centrality.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following is one of the five main sources of power?

Accepted Answer

A) Discretion 
B) Visibility 
C) Substitutability 
D) All of these are sources of power. 
E) None of these are sources of power. 
A) Discretion 
B) Visibility 
C) Substitutability 
D) All of these are sources of power. 
E) None of these are sources of power.

Question 19

Which of the following would potentially increase someone's power through nonsubstitutability?

Accepted Answer

A) Avoiding documenting unique knowledge about organizational processes. 
B) Increasing the number of people affected by your work. 
C) Increasing the amount of autonomy granted to you to accomplish your work. 
D) Using impression management strategies to increase your popularity with colleagues. 
E) All of thesE. 
A) Avoiding documenting unique knowledge about organizational processes. 
B) Increasing the number of people affected by your work. 
C) Increasing the amount of autonomy granted to you to accomplish your work. 
D) Using impression management strategies to increase your popularity with colleagues. 
E) All of thesE.

Question 20

A supervisor pushes employee performance by constantly checking their work and reminding them of their deadlines.This supervisor is mainly using which form of influence?

Accepted Answer

A) Legitimate 
B) Silent authority 
C) Referent 
D) Assertiveness 
E) Persuasion 
A) Legitimate 
B) Silent authority 
C) Referent 
D) Assertiveness 
E) Persuasion

Social capital tends to be diluted with the number of network ties.

Organizational leaders can minimize organizational politics by making decision rules more complex and ambiguous.

Countervailing power refers to:

One feature of influence is that it operates down the corporate hierarchy,but not up or across that hierarchy.

Control over information flow is a form of which source of power?

Control over information flow is a power base when:

The norm of reciprocity creates a feeling of obligation to help someone who has helped you in the past.

Extreme forms of assertiveness include blackmailing colleagues.

Even though you should be visiting clients most of the time,you make a point of stopping by the office each day so your boss sees that you are working.This increases your power by increasing your centrality.

People who have expertise tend to have more influence using persuasion.

Which of the following statements about countervailing power in organizational relationships is TRUE?

A coalition gains power by symbolizing the legitimacy of the issue supported by the coalition.

Research indicates that ingratiation is more commonly used by managers in Canada than by managers in Hong Kong.

Prevention,forecasting,and absorption are three contingencies of power in organizations.

Exaggerating one's resumé is categorized within the influence strategy of persuasion.

Jason is effective at forming friendships with other people in the organization.Over time,he becomes well known and respected by numerous people in key positions in the organization.Through his social networking,Jason has:

Social networking can potentially increase a person's power by increasing the person's visibility and centrality.

Which of the following is one of the five main sources of power?

Which of the following would potentially increase someone's power through nonsubstitutability?

A supervisor pushes employee performance by constantly checking their work and reminding them of their deadlines.This supervisor is mainly using which form of influence?

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Organizations Revised

Conflict and Negotiation in the Workplace Revised

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 10: Power and Influence in the Workplace

Social capital tends to be diluted with the number of network ties.

Organizational leaders can minimize organizational politics by making decision rules more complex and ambiguous.

Countervailing power refers to:

One feature of influence is that it operates down the corporate hierarchy,but not up or across that hierarchy.

Control over information flow is a form of which source of power?

Control over information flow is a power base when:

The norm of reciprocity creates a feeling of obligation to help someone who has helped you in the past.

Extreme forms of assertiveness include blackmailing colleagues.

Even though you should be visiting clients most of the time,you make a point of stopping by the office each day so your boss sees that you are working.This increases your power by increasing your centrality.

People who have expertise tend to have more influence using persuasion.

Which of the following statements about countervailing power in organizational relationships is TRUE?

A coalition gains power by symbolizing the legitimacy of the issue supported by the coalition.

Research indicates that ingratiation is more commonly used by managers in Canada than by managers in Hong Kong.

Prevention,forecasting,and absorption are three contingencies of power in organizations.

Exaggerating one's resumé is categorized within the influence strategy of persuasion.

Jason is effective at forming friendships with other people in the organization.Over time,he becomes well known and respected by numerous people in key positions in the organization.Through his social networking,Jason has:

Social networking can potentially increase a person's power by increasing the person's visibility and centrality.

Which of the following is one of the five main sources of power?

Which of the following would potentially increase someone's power through nonsubstitutability?

A supervisor pushes employee performance by constantly checking their work and reminding them of their deadlines.This supervisor is mainly using which form of influence?

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Organizations Revised

Conflict and Negotiation in the Workplace Revised

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters