Question 1

Time-zone differences are physical barriers to communication.

Accepted Answer

A) True 
 B)False

Question 2

Identify and explain the three types of communication barriers.Give examples of each from your own life,and describe how those barriers could have been removed.

Accepted Answer

The three types of communication barrier

Question 3

An order-taker who has a thick accent,or someone who speaks too fast at a fast-food drive-through,are examples of communication barriers.

Accepted Answer

A) True 
 B)False

Question 4

Describe the elements of the communication process.Illustrate with a simple example.

Accepted Answer

The sender is the person wanting to shar

Question 5

The grapevine is _____.

Accepted Answer

A) a horizontal communication channel 
B) almost wholly inaccurate 
C) slower than formal channels 
D) a morale enhancer 
E) used by employees when threatened or insecure 
A) a horizontal communication channel 
B) almost wholly inaccurate 
C) slower than formal channels 
D) a morale enhancer 
E) used by employees when threatened or insecure

Question 6

An audience can typically remember about 10 points from a speech.

Accepted Answer

A) True 
 B)False

Question 7

Usually a male executive who wants the advice of an executive coach will turn to a man.

Accepted Answer

A) True 
 B)False

Question 8

One effective strategy for laying out your ideas in writing is to move from least controversial to most controversial.

Accepted Answer

A) True 
 B)False

Question 9

Flexible work arrangements are as important as compensation for Millennials in choosing employment.

Accepted Answer

A) True 
 B)False

Question 10

Horizontal communication is impeded by rivalry between workers or work units,which prevents sharing of information.

Accepted Answer

A) True 
 B)False

Question 11

Among users of social networks,18- to 29-year-olds are more likely to monitor the content of their profile and who has access to it.

Accepted Answer

A) True 
 B)False

Question 12

The introduction to a business speech should _____.

Accepted Answer

A) get right to the point 
B) contain at least one joke 
C) contain a phrase like "I'm honored to be here" 
D) contain significant details of the presentation 
E) contain an unrelated story to catch the interest of the audience 
A) get right to the point 
B) contain at least one joke 
C) contain a phrase like "I'm honored to be here" 
D) contain significant details of the presentation 
E) contain an unrelated story to catch the interest of the audience

Question 13

Top-down reading is a strategy for becoming a more productive reader,and requires you to rate,question,survey,skim,and summarize your reading.

Accepted Answer

A) True 
 B)False

Question 14

Research finds that reducing an organization's travel budget increases its revenue and profitability.

Accepted Answer

A) True 
 B)False

Question 15

A system of safeguards for protecting information technology from threats is known as security.

Accepted Answer

A) True 
 B)False

Question 16

A newsletter is a richer medium than a videoconference.

Accepted Answer

A) True 
 B)False

Question 17

Describe the five steps of the top-down reading method.

Accepted Answer

The top-down system has five steps:
1.Ra

Question 18

During the information gap between what someone says and processing the information,good listeners do which of the following?

Accepted Answer

A) daydream 
B) mentally summarize what's been said 
C) think about other things 
D) decide what they will say next 
E) make a convincing argument against what is being said 
A) daydream 
B) mentally summarize what's been said 
C) think about other things 
D) decide what they will say next 
E) make a convincing argument against what is being said

Question 19

______ is likely to cause a semantic barrier to communication.

Accepted Answer

A) The grapevine 
B) Technology 
C) Gossip 
D) Jargon 
E) Rhetoric 
A) The grapevine 
B) Technology 
C) Gossip 
D) Jargon 
E) Rhetoric

Question 20

Doug gave some people street directions,but since they only nodded their heads and didn't repeat the directions back to him,he doesn't really know whether the directions were understood.This is an example of what type of barrier?

Accepted Answer

A) feedback 
B) sender 
C) encoding 
D) medium 
E) decoding 
A) feedback 
B) sender 
C) encoding 
D) medium 
E) decoding

Time-zone differences are physical barriers to communication.

Identify and explain the three types of communication barriers.Give examples of each from your own life,and describe how those barriers could have been removed.

An order-taker who has a thick accent,or someone who speaks too fast at a fast-food drive-through,are examples of communication barriers.

Describe the elements of the communication process.Illustrate with a simple example.

The grapevine is _____.

An audience can typically remember about 10 points from a speech.

Usually a male executive who wants the advice of an executive coach will turn to a man.

One effective strategy for laying out your ideas in writing is to move from least controversial to most controversial.

Flexible work arrangements are as important as compensation for Millennials in choosing employment.

Horizontal communication is impeded by rivalry between workers or work units,which prevents sharing of information.

Among users of social networks,18- to 29-year-olds are more likely to monitor the content of their profile and who has access to it.

The introduction to a business speech should _____.

Top-down reading is a strategy for becoming a more productive reader,and requires you to rate,question,survey,skim,and summarize your reading.

Research finds that reducing an organization's travel budget increases its revenue and profitability.

A system of safeguards for protecting information technology from threats is known as security.

A newsletter is a richer medium than a videoconference.

Describe the five steps of the top-down reading method.

During the information gap between what someone says and processing the information,good listeners do which of the following?

______ is likely to cause a semantic barrier to communication.

Doug gave some people street directions,but since they only nodded their heads and didn't repeat the directions back to him,he doesn't really know whether the directions were understood.This is an example of what type of barrier?

The Exceptional Manager: What You Do,how You Do It

Management Theory: Essential Background for the Successful Manager

The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

Global Management: Managing Across Borders

Planning: The Foundation of Successful Management

Strategic Management: How Exceptional Managers Realize a Grand Design

Individual and Group Decision Making: How Managers Make Things Happen

Organizational Culture,Structure,and Design: Building Blocks of the Organization

Human Resource Management: Getting the Right People for Managerial Success

Organizational Change and Innovation: Lifelong Challenges for the Exceptional Manager

Managing Individual Differences and Behavior: Supervising People As People

Motivating Employees: Achieving Superior Performance in the Workplace

Groups and Teams: Increasing Cooperation,reducing Conflict

Power,Influence,and Leadership: From Becoming a Manager to Becoming a Leader

Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness

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Exam 15: Interpersonal and Organizational Communication: Mastering the Exchange of Information

Time-zone differences are physical barriers to communication.

Identify and explain the three types of communication barriers.Give examples of each from your own life,and describe how those barriers could have been removed.

An order-taker who has a thick accent,or someone who speaks too fast at a fast-food drive-through,are examples of communication barriers.

Describe the elements of the communication process.Illustrate with a simple example.

The grapevine is _____.

An audience can typically remember about 10 points from a speech.

Usually a male executive who wants the advice of an executive coach will turn to a man.

One effective strategy for laying out your ideas in writing is to move from least controversial to most controversial.

Flexible work arrangements are as important as compensation for Millennials in choosing employment.

Horizontal communication is impeded by rivalry between workers or work units,which prevents sharing of information.

Among users of social networks,18- to 29-year-olds are more likely to monitor the content of their profile and who has access to it.

The introduction to a business speech should _____.

Top-down reading is a strategy for becoming a more productive reader,and requires you to rate,question,survey,skim,and summarize your reading.

Research finds that reducing an organization's travel budget increases its revenue and profitability.

A system of safeguards for protecting information technology from threats is known as security.

A newsletter is a richer medium than a videoconference.

Describe the five steps of the top-down reading method.

During the information gap between what someone says and processing the information,good listeners do which of the following?

______ is likely to cause a semantic barrier to communication.

Doug gave some people street directions,but since they only nodded their heads and didn't repeat the directions back to him,he doesn't really know whether the directions were understood.This is an example of what type of barrier?

The Exceptional Manager: What You Do,how You Do It

Management Theory: Essential Background for the Successful Manager

The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

Global Management: Managing Across Borders

Planning: The Foundation of Successful Management

Strategic Management: How Exceptional Managers Realize a Grand Design

Individual and Group Decision Making: How Managers Make Things Happen

Organizational Culture,Structure,and Design: Building Blocks of the Organization

Human Resource Management: Getting the Right People for Managerial Success

Organizational Change and Innovation: Lifelong Challenges for the Exceptional Manager

Managing Individual Differences and Behavior: Supervising People As People

Motivating Employees: Achieving Superior Performance in the Workplace

Groups and Teams: Increasing Cooperation,reducing Conflict

Power,Influence,and Leadership: From Becoming a Manager to Becoming a Leader

Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness

Filters