Exam 15: Interpersonal and Organizational Communication: Mastering the Exchange of Information

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If you must tell an employee that he is facing a sexual harassment investigation,you should use a rich medium of communication.

(True/False)

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Question 101

What are informal communication channels? Explain two types of informal channels and the aspects of each that are useful for managers to understand.

(Essay)

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Question 102

Smiling represents warmth,happiness,or friendship across all cultures.

(True/False)

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Question 103

One of the ways to improve communication is to avoid animation.

(True/False)

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Question 104

Jyl,a supervisor,told her employees,"The store will close Monday for inventory.All employees are expected to participate." This is an example of upward communication.

(True/False)

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Question 105

Which of the following is not an element of the communication model?

(Multiple Choice)

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Question 106

The right of people to reveal information about themselves is known as privacy.

(True/False)

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Question 107

Men are more tactful than women when it comes to giving feedback because they temper criticism with praise.

(True/False)

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Question 108

Generally,people comprehend about ______ of a typical verbal message.

(Multiple Choice)

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Question 109

Multicommunicating represents the use of multiple technologies to participate in an interaction.

(True/False)

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Question 110

High-definition videoconference systems that simulate face-to-face meetings between users are known as telepresence technology.

(True/False)

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Question 111

Communication is simply sending information from one person to another.

(True/False)

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Question 112

Active listening requires all except _____.

(Multiple Choice)

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Question 113

The sun was right in Matt's eyes,so he looked away and missed the coach's demonstration of a defensive technique.In this case,the sun acts as feedback in the communication process.

(True/False)

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Question 114

Poor communication between staff and managers does not have a financial cost to organizations.

(True/False)

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Question 115

When an employee recommends to her manager that her department needs additional help for the inventory process,it is considered horizontal communication.

(True/False)

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Question 116

If you are nervous in a job interview,it is best not to admit it.

(True/False)

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Question 117

There is a tendency to look away from others when beginning to speak and to look at them when done;eye contact signals the beginning and end of a conversation.

(True/False)

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Question 118

Effective teams have been found to have more face-to-face than digital encounters.

(True/False)

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Question 119

Discuss four general strategies to streamline meetings.

(Essay)

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Question 120

Showing 101 - 120 of 160

If you must tell an employee that he is facing a sexual harassment investigation,you should use a rich medium of communication.

What are informal communication channels? Explain two types of informal channels and the aspects of each that are useful for managers to understand.

Smiling represents warmth,happiness,or friendship across all cultures.

One of the ways to improve communication is to avoid animation.

Jyl,a supervisor,told her employees,"The store will close Monday for inventory.All employees are expected to participate." This is an example of upward communication.

Which of the following is not an element of the communication model?

The right of people to reveal information about themselves is known as privacy.

Men are more tactful than women when it comes to giving feedback because they temper criticism with praise.

Generally,people comprehend about ______ of a typical verbal message.

Multicommunicating represents the use of multiple technologies to participate in an interaction.

High-definition videoconference systems that simulate face-to-face meetings between users are known as telepresence technology.

Communication is simply sending information from one person to another.

Active listening requires all except _____.

The sun was right in Matt's eyes,so he looked away and missed the coach's demonstration of a defensive technique.In this case,the sun acts as feedback in the communication process.

Poor communication between staff and managers does not have a financial cost to organizations.

When an employee recommends to her manager that her department needs additional help for the inventory process,it is considered horizontal communication.

If you are nervous in a job interview,it is best not to admit it.

There is a tendency to look away from others when beginning to speak and to look at them when done;eye contact signals the beginning and end of a conversation.

Effective teams have been found to have more face-to-face than digital encounters.

Discuss four general strategies to streamline meetings.

The Exceptional Manager: What You Do,how You Do It

Management Theory: Essential Background for the Successful Manager

The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

Global Management: Managing Across Borders

Planning: The Foundation of Successful Management

Strategic Management: How Exceptional Managers Realize a Grand Design

Individual and Group Decision Making: How Managers Make Things Happen

Organizational Culture,Structure,and Design: Building Blocks of the Organization

Human Resource Management: Getting the Right People for Managerial Success

Organizational Change and Innovation: Lifelong Challenges for the Exceptional Manager

Managing Individual Differences and Behavior: Supervising People As People

Motivating Employees: Achieving Superior Performance in the Workplace

Groups and Teams: Increasing Cooperation,reducing Conflict

Power,Influence,and Leadership: From Becoming a Manager to Becoming a Leader

Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness

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