Exam 15: Interpersonal and Organizational Communication: Mastering the Exchange of Information

Face-to-face communication is the richest form of communication because the receiver observes multiple cues in the message.

Jargon is terminology specific to a particular profession or group.

One study found that the top predictor of success and upward mobility is how much a person reads and how fast he or she is at it.

If you want your writing to establish a common ground with the reader and make your overall argument stronger,you should order your arguments from _____.

Jargon is a type of semantic barrier.

The statement "Young men are reckless" reflects a(n)_____.

Which of the following is not a way in which nonverbal communication is expressed?

Management by wandering around (MBWA)increases the problems of distortion that inevitably occur with formal communication.

The communication process involves sender,message,and receiver;encoding and decoding;the medium;feedback;and dealing with "noise," or interference.

Our egos,including pride,self-esteem,and even arrogance,are a barrier to communication.

Which of the following is a characteristic of telecommuting?

The grapevine is an example of informal communication.

Telework encompasses working from home.

The greater the use of e-mail within an organization,the less connected coworkers feel.

What are some tips for becoming a good reader?

Define the concept of media richness.Which forms of media are richer and which are less rich? Explain why this is so,and provide example situations in which the two ends of the spectrum are most appropriate.

You are an efficient communicator when you can transmit your intended message accurately in the least time.

Of the following,which medium is the richest?

Of the following,which medium is the least rich?

At the end of the fiscal year,Dilinger Investments releases an earnings report to clients.This is an example of communicating _____.