Exam 8: Organizational Culture,Structure,and Design: Building Blocks of the Organization

After John's father died,John inherited his successful tire business.John wanted to make sure the company's culture,which his father had built for over 40 years,was not lost but embedded in the organization.Summarize four of the ways that a particular culture can become embedded in an organization.

Making formal statements,holding rites and rituals,utilizing employee training and coaching,demonstrating how a leader reacts to a crises,being a role model,and giving rewards,promotions,and bonuses are some of the teaching methods that organizations can utilize to ____.

A clan culture is a type of dysfunctional organization that has little collaboration and cohesion among employees,thus worker job satisfaction and commitment are low.

Phillip,owner of Technology Sales,said,"We have to focus on our customers and how can we beat the competition,so we have to be flexible." He encourages his R&D department to develop innovative products and focuses on being quick to respond to market changes.Technology Sales has a(n)_____.

Dave,a graphic designer with Development Advertising,enjoys the flexibility of his management and its culture,which encourages risk taking,innovation,and creativity.Because it is a small company,Dave gets quick answers from his boss,which allows him and Development Advertising to quickly respond to changes in the marketplace.Development Advertising is an example of an adhocracy culture.

Summarize the concepts of organization chart,line managers,and staff personnel.Explain the purpose of a solid versus a dotted line on an organization chart.

Routine tasks and paperwork,as well as jobs that help your subordinates grow are __.

The community values of an organization's culture that typically do not change are represented by an organization's basic assumptions.

In a highly integrated organization,the specialists work together to achieve ____.

The rights inherent in a managerial position to make decisions,give orders,and utilize resources are known as ____.

While a college student at the University of Texas,Michael Dell,the CEO and founder of Dell Computer,started a computer business in his dorm room.Michael Dell is a hero,as a person whose accomplishments embody the values of the organization "to empower countries,communities,customers and people everywhere to use technology to realize their dreams."

Patricia,the manager of Prime Health Club,was telling her new trainer that "I have many decisions to make in a day,and as the club manager,during the course of a week,I have to give orders to most of the 35 employees.Then there is my budget and the club resources,which I oversee." Patricia's right to make decisions,give orders,and utilize resources is known as _____.

Philanthropists Bill and Melinda Gates recently spoke about their Global Development Division that works to help the world's poorest people lift themselves out of hunger and poverty.This is an example of a story,which is a narrative based on true events emphasizing a particular value.

A hierarchy culture has a(n)____.

The tendency of the parts of an organization to disperse and fragment is known as differentiation.

In cases where the culture of an organization is strong,management must focus on the structure found in the company's rule book for orderliness and predictability that employees look to for guidance rather than through the company culture.

The organizational culture is also called corporate culture.

The typical three-part communication network between companies,their customers,and their suppliers is known as a formal vertical hierarchy.

Contrast centralized and decentralized authority.Give an advantage and example of each.

Organizations that are formed to offer services to clients and not make a profit are ____,and those organizations that are formed to make money,or profits,by offering products or services are _____.