Exam 8: Organizational Culture,Structure,and Design: Building Blocks of the Organization

Espoused values are _____.

North Community College strives to portray its image to citizens of the community through advertising and the actions of its faculty and staff that "community is our middle name." This act of trying to depict this image is a symbol.

The employees of XYZ Production enjoy a culture that has developed over time to become a model for local companies.A manager with XYZ mentioned that "Through a careful selection process while hiring and the strong culture we have developed,our employee turnover is one of the lowest our industry." This is an example of how low turnover can be a consequence of a good organizational culture.

When there are fewer rules and procedures,and networks of employees are encouraged to cooperate and respond quickly to unexpected tasks,this is known as integration.

Tom's Hardware has a simple organizational structure.There are no levels of middle management,as all employees report to the owner,Tom,or his assistant managers.Tom's has a thin organizational structure.

Time Warner has different divisions for magazines,movies,recordings,cable television,and so on.The Warner Bros.part of the empire alone has divisions spanning movies and television,a broadcast network,retail stores,theaters,amusement parks,and music.Time Warner is an example of an organization with ____.

Astrid,a customer service representative,was asked by one of her customers if her company would be interested in joining the chamber of commerce to meet potential customers.Astrid believes this is a very good idea and approached her manager,Alan,about becoming a chamber member.Alan told Astrid that "Since the cost of membership is over $500 and you will have to leave the office to attend meetings,I will have to get approval from management above me." This is an example of how important decisions are made in organizations with _____.

The arrangement of having discrete parts of a task done by different people is known as division of labor.

Productivity expert Odette Pollar recommends that managers delegate emergencies and any matters that are confidential or involve counseling of subordinates to qualified assistant managers.

Adam,the owner of Adam's Roofing,was talking to a visitor in his office,telling her that "We are a fun-loving group that believes in teamwork and a family atmosphere at work,which significantly affects our work outcomes.Plus,we do things together outside of work.This is the 'social glue' that binds the members of our company together." Adam was referring to his company's _____.

When managers from different functional divisions are brought together in cross-functional teams to solve particular problems,this is a team-based design.

Voluntary collectives with the purpose of advancing their members' interests are known as ___.

Jean-Paul,the store manager,was speaking with Patty,his new assistant manager,about the store's system of job relationships and whom she will report to and who will report to her.He said,"This structure is one of the things that motivates our workers to work together to achieve our company's goals." Jean-Paul was telling Patty about the store's _____.

A system of shared beliefs and values that develops within an organization and guides the behavior of its members is known as the corporate system.

With a modular structure,a firm _____.

A recent study demonstrated that the eight types of organizational outcomes had significant and positive relationships with clan,adhocracy,and market cultures,especially with the outcomes of job satisfaction and organizational commitment.

Another type of culture that stems from a dysfunctional organization,with an internal focus and little flexibility,innovation,and creativity,is an adhocracy culture.

IKEA employees are expected to work hard,inspired by an anecdote from their Swedish founder,Invar Kamprad,in which he told how he was berated by his father for failing repeatedly to get out of bed to milk the cows on his family's farm.Then one day he got an alarm clock."'Now by jiminy,I'm going to start a new life,' he determined,setting the alarm for twenty to six and removing the 'off button.'" Invar Kamprad is an example of a ____.

During a meeting,Tammy,the branch manager,was pointing to the corporate organization chart on the wall.Tammy remarked that "These people provide advice,recommendations,and research for us,and they are indicated with a dotted line.Jim,our CEO,and the vice presidents of our organization are up here,indicated on the organization chart by a solid line vertical line." The employees indicated on the organization chart by a solid line are ____,and those indicated by a dotted line are ____.

HP founders David Packard and William Hewlett created a close-knit organizational culture that gave a lot of responsibility to employees and fostered innovation within the company,which were clearly stated values of the firm's founders.This is an example of _____.