Question 1

Rites and rituals are ____.

Accepted Answer

A) company values included in the code of ethics 
B) the activities and ceremonies that celebrate important occasions and accomplishments for an organization 
C) objects,acts,or the quality that conveys meaning to others 
D) a narrative based on true events that emphasize a particular value 
E) company expectations for employees,such as working hard,ethically,and honestly 
A) company values included in the code of ethics 
B) the activities and ceremonies that celebrate important occasions and accomplishments for an organization 
C) objects,acts,or the quality that conveys meaning to others 
D) a narrative based on true events that emphasize a particular value 
E) company expectations for employees,such as working hard,ethically,and honestly

Question 2

A market culture has a strong internal focus,and it concentrates on developing the business and marketing plans and helping employees market their product(s).

Accepted Answer

A) True 
 B)False

Question 3

According to Lawrence and Lorsch,the stability of an organization's environment determine(s)the degree of ____.

Accepted Answer

A) synergy needed in an organization 
B) differentiation and efficiency needed 
C) differentiation or integration that is appropriate 
D) profitability that is vital 
E) marketing and integration that is profitable 
A) synergy needed in an organization 
B) differentiation and efficiency needed 
C) differentiation or integration that is appropriate 
D) profitability that is vital 
E) marketing and integration that is profitable

Question 4

Artem,the president of Instructor Services,told one of his new hires that "Managers are encouraged to solve their own problems rather than to buck the decision to a higher level,and decisions are made more quickly,which increases our organization's flexibility and efficiency." These advantages that Artem spoke of are attributed to ____.

Accepted Answer

A) centralized authority 
B) management accountability 
C) management responsibility 
D) decentralized authority 
E) work specialization 
A) centralized authority 
B) management accountability 
C) management responsibility 
D) decentralized authority 
E) work specialization

Question 5

Becky,the CEO of an electronics retailer,is looking at the corporate structure that groups employees by specialties,such as store sales,HR,and accounting.This is an example of a functional structure.

Accepted Answer

A) True 
 B)False

Question 6

Organizations using a matrix structure _____.

Accepted Answer

A) contain multiple overlapping command structures,in which employees report to several managers 
B) centralize authority into a single person 
C) contain two command structures,in which some people actually report to two bosses 
D) establish a hierarchy in which employees report to only one supervisor 
E) utilize teams or workgroups with few lines of authority 
A) contain multiple overlapping command structures,in which employees report to several managers 
B) centralize authority into a single person 
C) contain two command structures,in which some people actually report to two bosses 
D) establish a hierarchy in which employees report to only one supervisor 
E) utilize teams or workgroups with few lines of authority

Question 7

Two advantages of decentralization are that managers are encouraged to solve their own problems,and decisions are made more quickly,increasing the organization's flexibility and efficiency.

Accepted Answer

A) True 
 B)False

Question 8

A hierarchy of authority is ____.

Accepted Answer

A) also known as a division of labor 
B) a control mechanism for making sure the right people do the right things at the right time 
C) a diversity structure used in planning with recruiting,selection,and hiring 
D) also known as work specialization 
E) the arrangement of having discrete parts of a task done by different people 
A) also known as a division of labor 
B) a control mechanism for making sure the right people do the right things at the right time 
C) a diversity structure used in planning with recruiting,selection,and hiring 
D) also known as work specialization 
E) the arrangement of having discrete parts of a task done by different people

Question 9

Ford Motor Co.has separate divisions for passenger-car dealers,for large trucking customers,and for farm products customers.Ford is an example of an organization with ____.

Accepted Answer

A) geographic divisions 
B) customer divisions 
C) matrix partitions 
D) customer casting 
E) product divisions 
A) geographic divisions 
B) customer divisions 
C) matrix partitions 
D) customer casting 
E) product divisions

Question 10

Just as human beings have a personality,organizations also have a "personality"-the product(s)they sell and the type(s)of market(s)they participate in.

Accepted Answer

A) True 
 B)False

Question 11

The vertical hierarchy is also known as _____.

Accepted Answer

A) an upward graph 
B) the X-Y chart 
C) the chain of command 
D) the network structure 
E) the corporate steps 
A) an upward graph 
B) the X-Y chart 
C) the chain of command 
D) the network structure 
E) the corporate steps

Question 12

Describe organizational structure.

Accepted Answer

Organizational structure is a formal sys

Question 13

As a middle or upper-level manager,a good way to stay in touch and resist isolation is to talk daily with senior managers,have "town meetings" with staffers several times a year,and employ management by walking around.

Accepted Answer

A) True 
 B)False

Question 14

Paula,the CEO of EnviroSystems,has only three people reporting to her,the vice president of marketing,vice president of HR,and vice president of accounting.Paula has a _____.

Accepted Answer

A) narrow span of control 
B) small unity of command 
C) wide span of control 
D) focused span of control 
E) broad span of influence 
A) narrow span of control 
B) small unity of command 
C) wide span of control 
D) focused span of control 
E) broad span of influence

Question 15

Describe the four common elements of organizations proposed by Edgar Schein.

Accepted Answer

Organizational psychologist Edgar Schein

Question 16

Division of labor is also known as ____.

Accepted Answer

A) a task chart 
B) a horizontal hierarchy 
C) an organizational graph 
D) work specialization 
E) chain of command 
A) a task chart 
B) a horizontal hierarchy 
C) an organizational graph 
D) work specialization 
E) chain of command

Question 17

Define span of control.Contrast the two kinds of spans of control.

Accepted Answer

The span of control,or span of managemen

Question 18

The clan culture has a(n)_____.

Accepted Answer

A) internal focus and values flexibility 
B) strong external focus and values stability and control 
C) external focus and values flexibility 
D) internal focus and values stability and control 
E) continual focus on efficiency,cost cutting,and outsourcing 
A) internal focus and values flexibility 
B) strong external focus and values stability and control 
C) external focus and values flexibility 
D) internal focus and values stability and control 
E) continual focus on efficiency,cost cutting,and outsourcing

Question 19

Organizational design is concerned with an organization developing ____.

Accepted Answer

A) the best structures of costs and efficiency that an organization uses to meet goals 
B) optimal structures of accountability and responsibility to execute its strategies 
C) important decisions that are suggested by employees 
D) new MBO goals 
E) the most favorable methods of accomplishing both the diversity and synergy plans 
A) the best structures of costs and efficiency that an organization uses to meet goals 
B) optimal structures of accountability and responsibility to execute its strategies 
C) important decisions that are suggested by employees 
D) new MBO goals 
E) the most favorable methods of accomplishing both the diversity and synergy plans

Question 20

The AFL-CIO is an example of a for-profit organization,and the March of Dimes is an example of a nonprofit organization.

Accepted Answer

A) True 
 B)False

Rites and rituals are ____.

A market culture has a strong internal focus,and it concentrates on developing the business and marketing plans and helping employees market their product(s).

According to Lawrence and Lorsch,the stability of an organization's environment determine(s)the degree of ____.

Becky,the CEO of an electronics retailer,is looking at the corporate structure that groups employees by specialties,such as store sales,HR,and accounting.This is an example of a functional structure.

Organizations using a matrix structure _____.

Two advantages of decentralization are that managers are encouraged to solve their own problems,and decisions are made more quickly,increasing the organization's flexibility and efficiency.

A hierarchy of authority is ____.

Ford Motor Co.has separate divisions for passenger-car dealers,for large trucking customers,and for farm products customers.Ford is an example of an organization with ____.

Just as human beings have a personality,organizations also have a "personality"-the product(s)they sell and the type(s)of market(s)they participate in.

The vertical hierarchy is also known as _____.

Describe organizational structure.

As a middle or upper-level manager,a good way to stay in touch and resist isolation is to talk daily with senior managers,have "town meetings" with staffers several times a year,and employ management by walking around.

Paula,the CEO of EnviroSystems,has only three people reporting to her,the vice president of marketing,vice president of HR,and vice president of accounting.Paula has a _____.

Describe the four common elements of organizations proposed by Edgar Schein.

Division of labor is also known as ____.

Define span of control.Contrast the two kinds of spans of control.

The clan culture has a(n)_____.

Organizational design is concerned with an organization developing ____.

The AFL-CIO is an example of a for-profit organization,and the March of Dimes is an example of a nonprofit organization.

The Exceptional Manager: What You Do,how You Do It

Management Theory: Essential Background for the Successful Manager

The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

Global Management: Managing Across Borders

Planning: The Foundation of Successful Management

Strategic Management: How Exceptional Managers Realize a Grand Design

Individual and Group Decision Making: How Managers Make Things Happen

Human Resource Management: Getting the Right People for Managerial Success

Organizational Change and Innovation: Lifelong Challenges for the Exceptional Manager

Managing Individual Differences and Behavior: Supervising People As People

Motivating Employees: Achieving Superior Performance in the Workplace

Groups and Teams: Increasing Cooperation,reducing Conflict

Power,Influence,and Leadership: From Becoming a Manager to Becoming a Leader

Interpersonal and Organizational Communication: Mastering the Exchange of Information

Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness

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Exam 8: Organizational Culture,Structure,and Design: Building Blocks of the Organization

Rites and rituals are ____.

A market culture has a strong internal focus,and it concentrates on developing the business and marketing plans and helping employees market their product(s).

According to Lawrence and Lorsch,the stability of an organization's environment determine(s)the degree of ____.

Becky,the CEO of an electronics retailer,is looking at the corporate structure that groups employees by specialties,such as store sales,HR,and accounting.This is an example of a functional structure.

Organizations using a matrix structure _____.

Two advantages of decentralization are that managers are encouraged to solve their own problems,and decisions are made more quickly,increasing the organization's flexibility and efficiency.

A hierarchy of authority is ____.

Ford Motor Co.has separate divisions for passenger-car dealers,for large trucking customers,and for farm products customers.Ford is an example of an organization with ____.

Just as human beings have a personality,organizations also have a "personality"-the product(s)they sell and the type(s)of market(s)they participate in.

The vertical hierarchy is also known as _____.

Describe organizational structure.

As a middle or upper-level manager,a good way to stay in touch and resist isolation is to talk daily with senior managers,have "town meetings" with staffers several times a year,and employ management by walking around.

Paula,the CEO of EnviroSystems,has only three people reporting to her,the vice president of marketing,vice president of HR,and vice president of accounting.Paula has a _____.

Describe the four common elements of organizations proposed by Edgar Schein.

Division of labor is also known as ____.

Define span of control.Contrast the two kinds of spans of control.

The clan culture has a(n)_____.

Organizational design is concerned with an organization developing ____.

The AFL-CIO is an example of a for-profit organization,and the March of Dimes is an example of a nonprofit organization.

The Exceptional Manager: What You Do,how You Do It

Management Theory: Essential Background for the Successful Manager

The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

Global Management: Managing Across Borders

Planning: The Foundation of Successful Management

Strategic Management: How Exceptional Managers Realize a Grand Design

Individual and Group Decision Making: How Managers Make Things Happen

Human Resource Management: Getting the Right People for Managerial Success

Organizational Change and Innovation: Lifelong Challenges for the Exceptional Manager

Managing Individual Differences and Behavior: Supervising People As People

Motivating Employees: Achieving Superior Performance in the Workplace

Groups and Teams: Increasing Cooperation,reducing Conflict

Power,Influence,and Leadership: From Becoming a Manager to Becoming a Leader

Interpersonal and Organizational Communication: Mastering the Exchange of Information

Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness

Filters