Question 1

The Americans with Disabilities Act requires employers to _____.

Accepted Answer

A)  hire all qualified persons with disabilities who apply 
B)  actively solicit job applications from persons with disabilities 
C)  hire quotas of qualified persons with disabilities 
D)  reasonably accommodate an individual's disability 
E)  hire persons with disabilities to qualify for tax breaks 
A)  hire all qualified persons with disabilities who apply 
B)  actively solicit job applications from persons with disabilities 
C)  hire quotas of qualified persons with disabilities 
D)  reasonably accommodate an individual's disability 
E)  hire persons with disabilities to qualify for tax breaks

Question 2

Define the recency effect and provide examples.

Accepted Answer

The recency effect is the tendency to re

Question 3

Workplace stress diminishes all of the following except _____.

Accepted Answer

A)  positive emotions 
B)  job satisfaction 
C)  organizational commitment 
D)  job performance 
E)  job turnover 
A)  positive emotions 
B)  job satisfaction 
C)  organizational commitment 
D)  job performance 
E)  job turnover

Question 4

Define job satisfaction and describe its components and key correlates.

Accepted Answer

Job satisfaction is the extent to which

Question 5

Define attitude and its three components. Give an example statement that illustrates each component of attitude.

Accepted Answer

An attitude is defined as a learned pred

Question 6

The halo effect is also called the horn-and-halo effect because not only can a single positive trait be generalized into an array of positive traits, but the reverse is also true.

Accepted Answer

A) True 
 B)False

Question 7

Lifelong behavior patterns are dictated by values that are fairly well set by age six.

Accepted Answer

A) True 
 B)False

Question 8

Define role overload, role conflict, and role ambiguity. Give examples of each from your own experience.

Accepted Answer

Role overload occurs when others' expect

Question 9

Which of the following is not a suggested strategy for reducing unhealthy stressors in organizations?

Accepted Answer

A)  Provide employee assistance programs. 
B)  Recommend a holistic wellness approach. 
C)  Make jobs interesting. 
D)  Develop a more formal structure with close, authoritative supervision. 
E)  Make career counseling available. 
A)  Provide employee assistance programs. 
B)  Recommend a holistic wellness approach. 
C)  Make jobs interesting. 
D)  Develop a more formal structure with close, authoritative supervision. 
E)  Make career counseling available.

Question 10

Integrity tests are ineffective because dishonest people are able to fake conscientiousness, even on a paper-and-pencil test.

Accepted Answer

A) True 
 B)False

Question 11

______ is a state of emotional, mental, and even physical exhaustion, expressed as listlessness, indifference, or frustration.

Accepted Answer

A)  Eustress 
B)  Distress 
C)  Burnout 
D)  Role overload 
E)  Role ambiguity 
A)  Eustress 
B)  Distress 
C)  Burnout 
D)  Role overload 
E)  Role ambiguity

Question 12

Identify and define the Big Five personality dimensions. Which of these are related to job performance? Describe how you would rate yourself on each of these dimensions, and explain why.

Accepted Answer

The Big Five personality dimensions are:

Question 13

______ is the tension people feel when they are facing or enduring extraordinary demands, constraints, or opportunities and are uncertain about their ability to handle them effectively.

Accepted Answer

A)  Apprehension 
B)  Role conflict 
C)  Stress 
D)  Role overload 
E)  Anxiety 
A)  Apprehension 
B)  Role conflict 
C)  Stress 
D)  Role overload 
E)  Anxiety

Question 14

Stereotyping is the tendency to attribute to an individual the characteristics one believes are typical of the group to which that individual belongs.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is not a distortion in perception?

Accepted Answer

A)  causal attribution 
B)  stereotyping 
C)  halo effect 
D)  recency effect 
E)  cognitive dissonance 
A)  causal attribution 
B)  stereotyping 
C)  halo effect 
D)  recency effect 
E)  cognitive dissonance

Question 16

Define locus of control, self-efficacy, and self-esteem. Explain how a manager might deal with each of these personality traits at work. Describe how you would rate yourself on each of these dimensions, and explain why.

Accepted Answer

1. Locus of control: how much people bel

Question 17

Which of the following is not a trait of emotional intelligence?

Accepted Answer

A)  self-awareness 
B)  self-sufficiency 
C)  relationship management 
D)  social awareness 
E)  self-management 
A)  self-awareness 
B)  self-sufficiency 
C)  relationship management 
D)  social awareness 
E)  self-management

Question 18

The statement "I won't give Jim such a tight deadline again" reflects the ______ component of an attitude.

Accepted Answer

A)  affective 
B)  decisional 
C)  cognitive 
D)  behavioral or intentional 
E)  factual 
A)  affective 
B)  decisional 
C)  cognitive 
D)  behavioral or intentional 
E)  factual

Question 19

Your supervisor says the company needs you to stay late to meet an important deadline, but your family expects you to be present for your child's birthday party. This is an example of role overload.

Accepted Answer

A) True 
 B)False

Question 20

According to Festinger, how people deal with cognitive dissonance depends on three factors. Which are the correct three factors below?

Accepted Answer

A)  importance, control, and rewards 
B)  control, bias, and personality 
C)  personality, decision making, and judgment 
D)  decision making, situation, and bias 
E)  situation, self-awareness, and control 
A)  importance, control, and rewards 
B)  control, bias, and personality 
C)  personality, decision making, and judgment 
D)  decision making, situation, and bias 
E)  situation, self-awareness, and control

The Americans with Disabilities Act requires employers to _____.

Define the recency effect and provide examples.

Workplace stress diminishes all of the following except _____.

Define job satisfaction and describe its components and key correlates.

Define attitude and its three components. Give an example statement that illustrates each component of attitude.

The halo effect is also called the horn-and-halo effect because not only can a single positive trait be generalized into an array of positive traits, but the reverse is also true.

Lifelong behavior patterns are dictated by values that are fairly well set by age six.

Define role overload, role conflict, and role ambiguity. Give examples of each from your own experience.

Which of the following is not a suggested strategy for reducing unhealthy stressors in organizations?

Integrity tests are ineffective because dishonest people are able to fake conscientiousness, even on a paper-and-pencil test.

______ is a state of emotional, mental, and even physical exhaustion, expressed as listlessness, indifference, or frustration.

Identify and define the Big Five personality dimensions. Which of these are related to job performance? Describe how you would rate yourself on each of these dimensions, and explain why.

______ is the tension people feel when they are facing or enduring extraordinary demands, constraints, or opportunities and are uncertain about their ability to handle them effectively.

Stereotyping is the tendency to attribute to an individual the characteristics one believes are typical of the group to which that individual belongs.

Which of the following is not a distortion in perception?

Define locus of control, self-efficacy, and self-esteem. Explain how a manager might deal with each of these personality traits at work. Describe how you would rate yourself on each of these dimensions, and explain why.

Which of the following is not a trait of emotional intelligence?

The statement "I won't give Jim such a tight deadline again" reflects the ______ component of an attitude.

Your supervisor says the company needs you to stay late to meet an important deadline, but your family expects you to be present for your child's birthday party. This is an example of role overload.

According to Festinger, how people deal with cognitive dissonance depends on three factors. Which are the correct three factors below?

The Exceptional Manager: What You Do, How You Do It

Management Theory: Essential Background for the Successful Manager

The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

Global Management: Managing Across Borders

Planning: The Foundation of Successful Management

Strategic Management: How Exceptional Managers Realize a Grand Design

Individual and Group Decision Making: How Managers Make Things Happen

Organizational Culture, Structure, and Design: Building Blocks of the Organization

Human Resource Management: Getting the Right People for Managerial Success

Organizational Change and Innovation: Lifelong Challenges for the Exceptional Manager

Motivating Employees: Achieving Superior Performance in the Workplace

Groups and Teams: Increasing Cooperation, Reducing Conflict

Power, Influence, and Leadership: From Becoming a Manager to Becoming a Leader

Interpersonal and Organizational Communication: Mastering the Exchange of Information

Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness

Filters

Exam 11: Managing Individual Differences and Behavior: Supervising People As People

The Americans with Disabilities Act requires employers to _____.

Define the recency effect and provide examples.

Workplace stress diminishes all of the following except _____.

Define job satisfaction and describe its components and key correlates.

Define attitude and its three components. Give an example statement that illustrates each component of attitude.

The halo effect is also called the horn-and-halo effect because not only can a single positive trait be generalized into an array of positive traits, but the reverse is also true.

Lifelong behavior patterns are dictated by values that are fairly well set by age six.

Define role overload, role conflict, and role ambiguity. Give examples of each from your own experience.

Which of the following is not a suggested strategy for reducing unhealthy stressors in organizations?

Integrity tests are ineffective because dishonest people are able to fake conscientiousness, even on a paper-and-pencil test.

______ is a state of emotional, mental, and even physical exhaustion, expressed as listlessness, indifference, or frustration.

Identify and define the Big Five personality dimensions. Which of these are related to job performance? Describe how you would rate yourself on each of these dimensions, and explain why.

______ is the tension people feel when they are facing or enduring extraordinary demands, constraints, or opportunities and are uncertain about their ability to handle them effectively.

Stereotyping is the tendency to attribute to an individual the characteristics one believes are typical of the group to which that individual belongs.

Which of the following is not a distortion in perception?

Define locus of control, self-efficacy, and self-esteem. Explain how a manager might deal with each of these personality traits at work. Describe how you would rate yourself on each of these dimensions, and explain why.

Which of the following is not a trait of emotional intelligence?

The statement "I won't give Jim such a tight deadline again" reflects the ______ component of an attitude.

Your supervisor says the company needs you to stay late to meet an important deadline, but your family expects you to be present for your child's birthday party. This is an example of role overload.

According to Festinger, how people deal with cognitive dissonance depends on three factors. Which are the correct three factors below?

The Exceptional Manager: What You Do, How You Do It

Management Theory: Essential Background for the Successful Manager

The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

Global Management: Managing Across Borders

Planning: The Foundation of Successful Management

Strategic Management: How Exceptional Managers Realize a Grand Design

Individual and Group Decision Making: How Managers Make Things Happen

Organizational Culture, Structure, and Design: Building Blocks of the Organization

Human Resource Management: Getting the Right People for Managerial Success

Organizational Change and Innovation: Lifelong Challenges for the Exceptional Manager

Motivating Employees: Achieving Superior Performance in the Workplace

Groups and Teams: Increasing Cooperation, Reducing Conflict

Power, Influence, and Leadership: From Becoming a Manager to Becoming a Leader

Interpersonal and Organizational Communication: Mastering the Exchange of Information

Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness

Filters