Question 1

In the context of cultural diversity,the old "melting pot" model refers to:

Accepted Answer

A)  the process of finding the best fit between the employee and the job. 
B)  how immigrants were expected to assimilate their culture and language into the mainstream. 
C)  the corporate culture found in most firms today. 
D)  the new affirmative action programs used to correct past discrimination problems. 
A)  the process of finding the best fit between the employee and the job. 
B)  how immigrants were expected to assimilate their culture and language into the mainstream. 
C)  the corporate culture found in most firms today. 
D)  the new affirmative action programs used to correct past discrimination problems.

Question 2

What are the problems that arise as a result of diversity training in organizations? How can these problems be avoided?

Accepted Answer

Some firms have experienced a backlash a

Question 3

The _____ requires equal pay for men and women performing similar work.

Accepted Answer

A)  Equal Pay Act of 1963 
B)  Vocational Rehabilitation Act of 1973 
C)  Civil Rights Act of 1991 
D)  Gender Discrimination Act of 1990 
A)  Equal Pay Act of 1963 
B)  Vocational Rehabilitation Act of 1973 
C)  Civil Rights Act of 1991 
D)  Gender Discrimination Act of 1990

Question 4

The Vocational Rehabilitation Act of 1973:

Accepted Answer

A)  requires affirmative action to employ qualified handicapped persons and prohibits discrimination against them for jobs connected with the federal government. 
B)  mandates affirmative action in employment for veterans of the Vietnam War era. 
C)  places the burden of proof on the employer and allows for compensatory and punitive damages in discrimination cases. 
D)  bars discrimination against those 40 years old and older because of age. 
A)  requires affirmative action to employ qualified handicapped persons and prohibits discrimination against them for jobs connected with the federal government. 
B)  mandates affirmative action in employment for veterans of the Vietnam War era. 
C)  places the burden of proof on the employer and allows for compensatory and punitive damages in discrimination cases. 
D)  bars discrimination against those 40 years old and older because of age.

Question 5

Some of the problems with diversity training include the reinforcement of group stereotypes.

Accepted Answer

A) True 
 B)False

Question 6

What are the goals of diversity training?

Accepted Answer

Diversity training is required to ensure

Question 7

Best Inc.offers its supervisors a paid day off to attend a diversity training program.Which of the following will most likely result from this offer?

Accepted Answer

A)  Higher morale and motivation throughout the company 
B)  Increased turnover among the employees 
C)  Enhanced opportunities for career advancement 
D)  Reduced absenteeism among the employees 
A)  Higher morale and motivation throughout the company 
B)  Increased turnover among the employees 
C)  Enhanced opportunities for career advancement 
D)  Reduced absenteeism among the employees

Question 8

The view today is that our diversity is our strength.

Accepted Answer

A) True 
 B)False

Question 9

Expressions such as "get the nod" have more than one meaning.This emphasizes the fact that:

Accepted Answer

A)  supervisors always make assumptions while using idioms during verbal communication. 
B)  the complexity of English fascinates nonnative speakers of English. 
C)  English has the potential to mislead. 
D)  nonverbal communication is more effective than verbal communication. 
A)  supervisors always make assumptions while using idioms during verbal communication. 
B)  the complexity of English fascinates nonnative speakers of English. 
C)  English has the potential to mislead. 
D)  nonverbal communication is more effective than verbal communication.

Question 10

Stereotypes are defined as unfair or inequitable treatment based on prejudice.

Accepted Answer

A) True 
 B)False

Question 11

Discrimination is based on prejudices.

Accepted Answer

A) True 
 B)False

Question 12

List three advantages of diversity for both-the individual supervisor and the firm as a whole.

Accepted Answer

Overcoming the challenges to supervising

Question 13

Andy,an experienced chef,applied for a role in a commercial for baked goods.He felt he was perfect for the role as he specializes in baking.However,he was turned down because the advertising firm felt that a woman would fit the product image of baked goods better than a man would.To which of the following has Andy been subjected?

Accepted Answer

A)  Ethnocentrism 
B)  Sexism 
C)  Ageism 
D)  Nepotism 
A)  Ethnocentrism 
B)  Sexism 
C)  Ageism 
D)  Nepotism

Question 14

Hiring of only those people who appear to fit into the company's corporate culture:

Accepted Answer

A)  can lead to a staff with similar backgrounds. 
B)  can reduce the potential for groupthink in the company. 
C)  will result in increased vitality. 
D)  will result in more creativity. 
A)  can lead to a staff with similar backgrounds. 
B)  can reduce the potential for groupthink in the company. 
C)  will result in increased vitality. 
D)  will result in more creativity.

Question 15

Prejudices refer to the beliefs and norms that govern organizational behavior in a firm.

Accepted Answer

A) True 
 B)False

Question 16

Verbal communication does not include written communication.

Accepted Answer

A) True 
 B)False

Question 17

Experts advise supervisors to adopt a policy of "zero tolerance" toward sexual harassment.

Accepted Answer

A) True 
 B)False

Question 18

Bilingual employee manuals and the creation of benefit programs that offer medical coverage to life partners of either sex are examples of adjustments that have to be made by supervisors today.

Accepted Answer

A) True 
 B)False

Question 19

A qualified individual with a disability is a person:

Accepted Answer

A)  with a disability who, with or without reasonable accommodation, can perform the essential functions of a particular job. 
B)  who is less physically capable than others, or has failing eyesight, that prevents him/her from performing well on the job. 
C)  with a disability and considerable job experience who should be denied employment owing to the disability. 
D)  who has a physical or mental impairment that substantially limits one or more major life activities. 
A)  with a disability who, with or without reasonable accommodation, can perform the essential functions of a particular job. 
B)  who is less physically capable than others, or has failing eyesight, that prevents him/her from performing well on the job. 
C)  with a disability and considerable job experience who should be denied employment owing to the disability. 
D)  who has a physical or mental impairment that substantially limits one or more major life activities.

Question 20

_____ are generalized,fixed images of others.

Accepted Answer

A)  Slurs 
B)  Ethnocentrisms 
C)  Stereotypes 
D)  Prejudices 
A)  Slurs 
B)  Ethnocentrisms 
C)  Stereotypes 
D)  Prejudices

In the context of cultural diversity,the old "melting pot" model refers to:

What are the problems that arise as a result of diversity training in organizations? How can these problems be avoided?

The _____ requires equal pay for men and women performing similar work.

The Vocational Rehabilitation Act of 1973:

Some of the problems with diversity training include the reinforcement of group stereotypes.

What are the goals of diversity training?

Best Inc.offers its supervisors a paid day off to attend a diversity training program.Which of the following will most likely result from this offer?

The view today is that our diversity is our strength.

Expressions such as "get the nod" have more than one meaning.This emphasizes the fact that:

Stereotypes are defined as unfair or inequitable treatment based on prejudice.

Discrimination is based on prejudices.

List three advantages of diversity for both-the individual supervisor and the firm as a whole.

Hiring of only those people who appear to fit into the company's corporate culture:

Prejudices refer to the beliefs and norms that govern organizational behavior in a firm.

Verbal communication does not include written communication.

Experts advise supervisors to adopt a policy of "zero tolerance" toward sexual harassment.

Bilingual employee manuals and the creation of benefit programs that offer medical coverage to life partners of either sex are examples of adjustments that have to be made by supervisors today.

A qualified individual with a disability is a person:

_____ are generalized,fixed images of others.

Supervision: Tradition and Contemporary Trends

Ensuring High Quality and Productivity

Groups, teams, and Powerful Meetings

Corporate Social Responsibility, ethics, and Sustainability

Reaching Goals: Plans and Controls

Organizing and Authority

The Supervisor As Leader

Problem Solving, Decision Making, and Creativity

Communication: Theory and Modern Media

Motivating Employees

Problem Employees: Counseling and Discipline

Managing Time and Stress

Managing Conflict and Change

Selecting Employees

Providing Orientation and Training

Appraising Performance

Filters

Exam 5: Managing Diversity

In the context of cultural diversity,the old "melting pot" model refers to:

What are the problems that arise as a result of diversity training in organizations? How can these problems be avoided?

The _____ requires equal pay for men and women performing similar work.

The Vocational Rehabilitation Act of 1973:

Some of the problems with diversity training include the reinforcement of group stereotypes.

What are the goals of diversity training?

Best Inc.offers its supervisors a paid day off to attend a diversity training program.Which of the following will most likely result from this offer?

The view today is that our diversity is our strength.

Expressions such as "get the nod" have more than one meaning.This emphasizes the fact that:

Stereotypes are defined as unfair or inequitable treatment based on prejudice.

Discrimination is based on prejudices.

List three advantages of diversity for both-the individual supervisor and the firm as a whole.

Hiring of only those people who appear to fit into the company's corporate culture:

Prejudices refer to the beliefs and norms that govern organizational behavior in a firm.

Verbal communication does not include written communication.

Experts advise supervisors to adopt a policy of "zero tolerance" toward sexual harassment.

Bilingual employee manuals and the creation of benefit programs that offer medical coverage to life partners of either sex are examples of adjustments that have to be made by supervisors today.

A qualified individual with a disability is a person:

_____ are generalized,fixed images of others.

Supervision: Tradition and Contemporary Trends

Ensuring High Quality and Productivity

Groups, teams, and Powerful Meetings

Corporate Social Responsibility, ethics, and Sustainability

Reaching Goals: Plans and Controls

Organizing and Authority

The Supervisor As Leader

Problem Solving, Decision Making, and Creativity

Communication: Theory and Modern Media

Motivating Employees

Problem Employees: Counseling and Discipline

Managing Time and Stress

Managing Conflict and Change

Selecting Employees

Providing Orientation and Training

Appraising Performance

Filters