Question 1

Feeling impatient when others talk about something that is not of interest you is a behavior pattern typically associated with Type _____ personality.

Accepted Answer

A)  X 
B)  Y 
C)  A 
D)  B 
A)  X 
B)  Y 
C)  A 
D)  B

Question 2

According to the Myers-Briggs Type Indicator,a person who is visionary,figurative,and prefers possibilities and meanings is a(n):

Accepted Answer

A)  intuitive. 
B)  introvert. 
C)  extrovert. 
D)  judging. 
A)  intuitive. 
B)  introvert. 
C)  extrovert. 
D)  judging.

Question 3

Which of the following falls under the category of B-level activity?

Accepted Answer

A)  John has a report to be finished in the next three hours. 
B)  Maria has a report to be done in the next five hours. 
C)  Sheila has to fill her personal diary. 
D)  Max has to fill his blog for his alumni association. 
A)  John has a report to be finished in the next three hours. 
B)  Maria has a report to be done in the next five hours. 
C)  Sheila has to fill her personal diary. 
D)  Max has to fill his blog for his alumni association.

Question 4

Rafael has the following activities to finish.Among them,which activity falls under the category of A-level activity?

Accepted Answer

A)  Meeting his grandmother next weekend 
B)  Filling out paperwork by the end of next month 
C)  Writing a blogpost about his recent adventure 
D)  Assigning work to his new employees 
A)  Meeting his grandmother next weekend 
B)  Filling out paperwork by the end of next month 
C)  Writing a blogpost about his recent adventure 
D)  Assigning work to his new employees

Question 5

Sharon is under a lot of work stress which has started to affect her work performance.She also feels that she is incapable of getting her job done satisfactorily.Sharon is dealing with:

Accepted Answer

A)  procrastination. 
B)  biofeedback. 
C)  burnout. 
D)  perfectionism. 
A)  procrastination. 
B)  biofeedback. 
C)  burnout. 
D)  perfectionism.

Question 6

In order to be an efficient supervisor,it is essential to tackle the _____ jobs first.

Accepted Answer

A)  easiest 
B)  challenging 
C)  important 
D)  moderate 
A)  easiest 
B)  challenging 
C)  important 
D)  moderate

Question 7

If the person you are calling is not available,leave a message even though you have no control over when the call will be made.

Accepted Answer

A) True 
 B)False

Question 8

Describe procrastination and perfectionism.Explain how perfectionism underlies the failure to delegate.

Accepted Answer

Putting off what needs to be done is cal

Question 9

A supervisor answers a call while he is in a meeting.He explains to the caller that he cannot give the call the attention it deserves at that time and schedules a convenient time to call back.However,the telephone call will become the supervisor's top priority if the person calling is a(n):

Accepted Answer

A)  HR personnel. 
B)  subordinate. 
C)  colleague. 
D)  customer. 
A)  HR personnel. 
B)  subordinate. 
C)  colleague. 
D)  customer.

Question 10

Bob is a newly-appointed manager who has difficulty in maintaining the time wisely during group meetings.Which of the following will help him do a better job?

Accepted Answer

A)  Ensuring the meeting starts only after everyone has arrived 
B)  Making sure there is no ending time for the meeting 
C)  Reminding participants politely about the subject at hand if the discussion veers off course 
D)  Scheduling the meeting for a later date when everyone is relatively free 
A)  Ensuring the meeting starts only after everyone has arrived 
B)  Making sure there is no ending time for the meeting 
C)  Reminding participants politely about the subject at hand if the discussion veers off course 
D)  Scheduling the meeting for a later date when everyone is relatively free

Question 11

If a supervisor cannot act alone in resolving conflicts with another department,he or she should make sure that higher-level managers know about the stress-related job factors.

Accepted Answer

A) True 
 B)False

Question 12

Identify the true statement about controlling time wasters.

Accepted Answer

A)  A supervisor cannot ask to be taken off the distribution list when he or she receives an internal company report even if it provides little useful information. 
B)  Although high standards can inspire high performance, perfectionism can make people afraid to try at all. 
C)  The inability to say no and perfectionism are time savers that allow supervisors to fully use their time. 
D)  If your own supervisor asks you to take on an urgent new task, the best way out is to politely refuse since it would clash with your other priorities. 
A)  A supervisor cannot ask to be taken off the distribution list when he or she receives an internal company report even if it provides little useful information. 
B)  Although high standards can inspire high performance, perfectionism can make people afraid to try at all. 
C)  The inability to say no and perfectionism are time savers that allow supervisors to fully use their time. 
D)  If your own supervisor asks you to take on an urgent new task, the best way out is to politely refuse since it would clash with your other priorities.

Question 13

Define burnout and describe what happens in the three stages of burnout.

Accepted Answer

Burnout is the inability to function eff

Question 14

Identify the correct statement about time management.

Accepted Answer

A)  Getting an average amount of work done is a good way to impress higher-level management. 
B)  Almost all the people who know how to manage time get organized in quite the same way. 
C)  A time log should be reviewed after it has been kept for at least one typical day. 
D)  A time log should be updated each half-hour during the day. 
A)  Getting an average amount of work done is a good way to impress higher-level management. 
B)  Almost all the people who know how to manage time get organized in quite the same way. 
C)  A time log should be reviewed after it has been kept for at least one typical day. 
D)  A time log should be updated each half-hour during the day.

Question 15

How can organizations help their employees in dealing or coping with stress?

Accepted Answer

Organizational stress management can ope

Question 16

Ryan works for Galaxy Commuters Inc.He is currently engaged in an activity that requires him to ask himself how much time he spent on important activities and how much time he spent on activities that did not need to get done.Which of the following best describes what Ryan is doing?

Accepted Answer

A)  Ryan is reviewing his time log. 
B)  Ryan is filling up his time log. 
C)  Ryan is creating a time log. 
D)  Ryan is implementing his time log. 
A)  Ryan is reviewing his time log. 
B)  Ryan is filling up his time log. 
C)  Ryan is creating a time log. 
D)  Ryan is implementing his time log.

Question 17

A(n)_____ can be best defined as a record of what activities a person is doing hour by hour throughout the day.

Accepted Answer

A)  activities log 
B)  progress report 
C)  activities record 
D)  time log 
A)  activities log 
B)  progress report 
C)  activities record 
D)  time log

Question 18

Which of the following statements accurately brings out the difference between a time log and a to-do list?

Accepted Answer

A)  A time log is used for recording all levels of jobs, whereas a to-do list is used for recording only important or top priority jobs. 
B)  A time log is used exclusively by employees, whereas a to-do list is used by supervisors. 
C)  A time log is a record that can be filled up only once a week, whereas a to-do list can be filled up at any time of the day. 
D)  A time log is a record of the activities one actually did, whereas a to-do list records activities that one has to do in the future. 
A)  A time log is used for recording all levels of jobs, whereas a to-do list is used for recording only important or top priority jobs. 
B)  A time log is used exclusively by employees, whereas a to-do list is used by supervisors. 
C)  A time log is a record that can be filled up only once a week, whereas a to-do list can be filled up at any time of the day. 
D)  A time log is a record of the activities one actually did, whereas a to-do list records activities that one has to do in the future.

Question 19

Identify the statement that is true of procrastination.

Accepted Answer

A)  It helps to feel better for a few minutes while avoiding doing something unpleasant. 
B)  Projects should be divided into smaller segments in order to avoid the desire to stall. 
C)  Checking instant-messaging programs intermittently takes nervousness away from work. 
D)  Ending in the middle of a paragraph makes starting again less intimidating. 
A)  It helps to feel better for a few minutes while avoiding doing something unpleasant. 
B)  Projects should be divided into smaller segments in order to avoid the desire to stall. 
C)  Checking instant-messaging programs intermittently takes nervousness away from work. 
D)  Ending in the middle of a paragraph makes starting again less intimidating.

Question 20

Gina has a meeting scheduled for an hour during which she needs to find a solution for the problem at hand.If the problem cannot be solved in the time allotted,which of the following should Gina follow to achieve her goal?

Accepted Answer

A)  Schedule a follow-up meeting. 
B)  Set a starting time but no ending time for the meeting. 
C)  Start later than the expected starting time. 
D)  Discourage any sort of diversion or interruption even if it requires being rude. 
A)  Schedule a follow-up meeting. 
B)  Set a starting time but no ending time for the meeting. 
C)  Start later than the expected starting time. 
D)  Discourage any sort of diversion or interruption even if it requires being rude.

Feeling impatient when others talk about something that is not of interest you is a behavior pattern typically associated with Type _____ personality.

According to the Myers-Briggs Type Indicator,a person who is visionary,figurative,and prefers possibilities and meanings is a(n):

Which of the following falls under the category of B-level activity?

Rafael has the following activities to finish.Among them,which activity falls under the category of A-level activity?

Sharon is under a lot of work stress which has started to affect her work performance.She also feels that she is incapable of getting her job done satisfactorily.Sharon is dealing with:

In order to be an efficient supervisor,it is essential to tackle the _____ jobs first.

If the person you are calling is not available,leave a message even though you have no control over when the call will be made.

Describe procrastination and perfectionism.Explain how perfectionism underlies the failure to delegate.

A supervisor answers a call while he is in a meeting.He explains to the caller that he cannot give the call the attention it deserves at that time and schedules a convenient time to call back.However,the telephone call will become the supervisor's top priority if the person calling is a(n):

Bob is a newly-appointed manager who has difficulty in maintaining the time wisely during group meetings.Which of the following will help him do a better job?

If a supervisor cannot act alone in resolving conflicts with another department,he or she should make sure that higher-level managers know about the stress-related job factors.

Identify the true statement about controlling time wasters.

Define burnout and describe what happens in the three stages of burnout.

Identify the correct statement about time management.

How can organizations help their employees in dealing or coping with stress?

Ryan works for Galaxy Commuters Inc.He is currently engaged in an activity that requires him to ask himself how much time he spent on important activities and how much time he spent on activities that did not need to get done.Which of the following best describes what Ryan is doing?

A(n)_____ can be best defined as a record of what activities a person is doing hour by hour throughout the day.

Which of the following statements accurately brings out the difference between a time log and a to-do list?

Identify the statement that is true of procrastination.

Gina has a meeting scheduled for an hour during which she needs to find a solution for the problem at hand.If the problem cannot be solved in the time allotted,which of the following should Gina follow to achieve her goal?

Supervision: Tradition and Contemporary Trends

Ensuring High Quality and Productivity

Groups, Teams, and Powerful Meetings

Corporate Social Responsibility, Ethics, and Sustainability

Managing Diversity

Reaching Goals: Plans and Controls

Organizing and Authority

The Supervisor As Leader

Problem Solving,decision Making,and Creativity

Communication: Theory and Modern Media

Motivating Employees

Problem Employees: Counseling and Discipline

Managing Conflict and Change

Selecting Employees

Providing Orientation and Training

Appraising Performance

Filters

Exam 13: Managing Time and Stress

Feeling impatient when others talk about something that is not of interest you is a behavior pattern typically associated with Type _____ personality.

According to the Myers-Briggs Type Indicator,a person who is visionary,figurative,and prefers possibilities and meanings is a(n):

Which of the following falls under the category of B-level activity?

Rafael has the following activities to finish.Among them,which activity falls under the category of A-level activity?

Sharon is under a lot of work stress which has started to affect her work performance.She also feels that she is incapable of getting her job done satisfactorily.Sharon is dealing with:

In order to be an efficient supervisor,it is essential to tackle the _____ jobs first.

If the person you are calling is not available,leave a message even though you have no control over when the call will be made.

Describe procrastination and perfectionism.Explain how perfectionism underlies the failure to delegate.

A supervisor answers a call while he is in a meeting.He explains to the caller that he cannot give the call the attention it deserves at that time and schedules a convenient time to call back.However,the telephone call will become the supervisor's top priority if the person calling is a(n):

Bob is a newly-appointed manager who has difficulty in maintaining the time wisely during group meetings.Which of the following will help him do a better job?

If a supervisor cannot act alone in resolving conflicts with another department,he or she should make sure that higher-level managers know about the stress-related job factors.

Identify the true statement about controlling time wasters.

Define burnout and describe what happens in the three stages of burnout.

Identify the correct statement about time management.

How can organizations help their employees in dealing or coping with stress?

Ryan works for Galaxy Commuters Inc.He is currently engaged in an activity that requires him to ask himself how much time he spent on important activities and how much time he spent on activities that did not need to get done.Which of the following best describes what Ryan is doing?

A(n)_____ can be best defined as a record of what activities a person is doing hour by hour throughout the day.

Which of the following statements accurately brings out the difference between a time log and a to-do list?

Identify the statement that is true of procrastination.

Gina has a meeting scheduled for an hour during which she needs to find a solution for the problem at hand.If the problem cannot be solved in the time allotted,which of the following should Gina follow to achieve her goal?

Supervision: Tradition and Contemporary Trends

Ensuring High Quality and Productivity

Groups, Teams, and Powerful Meetings

Corporate Social Responsibility, Ethics, and Sustainability

Managing Diversity

Reaching Goals: Plans and Controls

Organizing and Authority

The Supervisor As Leader

Problem Solving,decision Making,and Creativity

Communication: Theory and Modern Media

Motivating Employees

Problem Employees: Counseling and Discipline

Managing Conflict and Change

Selecting Employees

Providing Orientation and Training

Appraising Performance

Filters