Exam 9: Problem Solving,decision Making,and Creativity

Define the term decision.List the steps involved in the rational model of decision making.

When the consequences of the decision are slight,a supervisor should:

Which of the following is a way to generate ideas in a group?

Which of the following is a true statement about bounded rationality?

The scientific method of decision making:

Define creativity and describe guidelines for thinking creatively.

Ken is a writer for a local magazine.His manager,assuming that Ken must be good at math since he is Asian,asks Ken if he can do his taxes for him.This is an example of:

In which of the following groups are its members most likely to experience groupthink?

Decision-making software:

The failure to think independently and realistically as a group because of the desire to enjoy consensus and closeness is called:

In the rational model of decision making,which of the following is the next step after identifying alternative solutions?

Ben,a trainer,meets his team to discuss the possibility of senior engineers training new engineers.He also meets the human resources director to see if she can offer training seminars,and to examine the effect of increased work experience on training requirements.Which step of the rational model of decision making is Ben at?

Dan works 50 to 60 hours a week supervising a group of engineers.He realizes that he is spending too much time training new engineers and starts thinking about new options.He could delegate the training to the senior engineers,ask the human resources department to offer training seminars,or require better work experience from all future employees.Which step in the rational model of decision making is Dan performing here?

In the context of human compromises in decision making,rationalization occurs when people:

Daphne,who works part-time and goes to school full-time,has the ability to obtain straight As but is not motivated to work for them.She thinks she can justify her low grades since she works part-time and is,therefore,not able to put in the hours required to get straight As.Which human compromise is this an example of?

In the context of human compromises in decision making,bounded rationality occurs when a decision maker:

If an idea fails,a supervisor should acknowledge the problem and:

List two advantages and two disadvantages of group decision making.

Lincoln,the supervisor of an acid manufacturing company,finds out that there has been an acid leakage from one of the containers and if nothing is done,the plant is likely to be destroyed within hours.Which of the following is the optimum response for this situation?

A salesperson tells his customers that he will give them some freebies if they purchase laptops from his store.However,he has neither asked the store manager if he can do so nor checked if the shop has an adequate stock of freebies.As such,he is not able to deliver the freebies to his customers.Which decision-making trap does this scenario exemplify?