Exam 1: Creating Customer Relationships and Value Through Marketing
Exam 1: Creating Customer Relationships and Value Through Marketing264 Questions
Exam 2: Developing Successful Organizational and Marketing Strategies330 Questions
Exam 3: Scanning the Marketing Environment339 Questions
Exam 4: Ethical and Social Responsibility for Sustainable Marketing203 Questions
Exam 5: Understanding Consumer Behavior361 Questions
Exam 6: Understanding Organizations As Customers264 Questions
Exam 7: Understanding and Reaching Global Consumers and Markets338 Questions
Exam 8: Marketing Research: From Customer Insights to Actions300 Questions
Exam 9: Market Segmentation,Targeting,and Positioning240 Questions
Exam 10: Developing New Products and Services305 Questions
Exam 11: Managing Successful Products,Services,and Brands404 Questions
Exam 12: Services Marketing218 Questions
Exam 13: Building the Price Foundation312 Questions
Exam 14: Arriving at the Final Price398 Questions
Exam 15: Managing Marketing Channels and Supply Chains344 Questions
Exam 16: Retailing and Wholesaling398 Questions
Exam 17: Integrated Marketing Communications and Direct Marketing334 Questions
Exam 18: Advertising, Sales Promotion, and Public Relations383 Questions
Exam 19: Using Social Media and Mobile Marketing to Connect With Consumers182 Questions
Exam 20: Personal Selling and Sales Management340 Questions
Exam 21: Implementing Interactive and Multi-Channel Marketing281 Questions
Exam 22: Pulling It All Together: The Strategic Marketing Process254 Questions
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inventor designs a scissors that has interchangeable blades that allow the user to switch from straight cuts to decorative cuts.Identify two possible target markets and justify your answer.
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Correct Answer:
A target market is a specific group of potential consumers toward whom an organization directs its marketing program.While anyone might benefit from using the product,a quality answer should link the benefits of the product (interchangeable straight and decorative blades)to the specific needs of a specific group.For example,scrapbook makers could use the straight blade when trimming pictures and use decorative blades when cutting backgrounds pages for their albums.The same scissors might be targeted for school teachers to create decorative flyers to post on bulletin boards regarding upcoming events for their students.
Which element of the marketing mix is demonstrated when Mars,Inc.has a sale on M&Ms® brand candies?
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(Multiple Choice)
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Correct Answer:
B
Kraft produces Lunchables,a prepackaged meal usually consisting of several crackers,small slices of meat,and small slices of cheese.Some items in the product line contain Capri Sun drinks,water,or a small portion of Dole fruit.The box is bright yellow and the quantity of food contained within it is small.The target market for Kraft Lunchables is MOST LIKELY:
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value to consumers that comes from having the offering available where consumers need it constitutes __________ utility.
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Walmart,Southwest Airlines,and Costco all have been successful by offering consumers the best
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Which of the following statements about the marketing concept era is most accurate?
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much time does 3M allow their inventors for the purpose of doing initially unfunded research?
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the BMW website,BMW.com,you can design your own personal BMW.If you choose to use this method to purchase a car,what type of utility(ies)has(have)been created?
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__________ occurs when a person feels deprived of basic necessities such as food,clothing,and shelter.
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__________ is a need that is shaped by a person's knowledge,culture,and personality.
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Which of the following statements best defines consumer needs and wants?
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value to consumers that comes from making an item easy to purchase through the provision of credit cards and financial arrangements constitutes _________ utility.
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Figure 1-2
-Figure 1-2 above,"B" represents a firm's partnerships with

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Which of the following statements about marketing is most accurate?
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