Exam 6: Goals and Objectives

Success and progress in achieving goals and objectives will be indicated by how well the vision and mission are achieved.False: Success and progress in achieving its mission and vision will be indicated by how well the goals and objectives are achieved.Hard;Comprehension

The Balanced Scorecard is aimed to make key improvements on a simple ________ system,particularly by more clearly tying goals and objectives to vision,mission,and strategy,and branching out beyond purely financial goals and objectives.

One MBO criticism is:

An agreed-upon set of goals and objectives as part of a formal discussion with each staff member to review individual activities to date is sometimes called an ________________.

Consumers attracted to LOHAS have been collectively referred to as __________________ and represent a sizable group in the U.S.

Characteristics of the approach to setting and managing goals and objectives include which of the following?:

Why is it important to capture past performance in setting goals and objectives? Many stakeholders like investors,owners,customers,and regulators have an interest in how the firm has lived up to its obligations.The best systems track the past,present,and future.Medium;Knowledge

Which of the following is NOT one of the areas you should think about when having your own performance reviewed:

According to Drucker,one thing an MBO system should provide is _____________.

In a Balanced Scorecard,the internal area looks at production and _______________ measuring performance in terms of maximizing profit from current products and following indicators for future productivity.

Both MBO and the Balanced Scorecard fit in the larger collection of tools called ___________________.

By supplying a mechanism for strategic feedback and review,the Balanced Scorecard helps organizations foster what kind of learning?

A Balanced Scorecard relies on which of the following processes to bind short-term activities to long-term activities?:

At the beginning of the year,the manager and employee discuss the employee's goals or objectives for the year and this will form the basis for ongoing discussion recorded in a document called the _________________.

One of the organizational challenges with CSR is that it requires firms to measure and report on aspects of their operations that were unmonitored or don't clearly map into the firm's strategy.

Examples of measures used in objectives include which of the following?:

Why limit the number of goals and performance measures?

The performance plan will include a section that identifies all of the following EXCEPT:

The most common performance appraisal error is ____________,and managers often realize they are committing it.

While goals may sometimes be general,the objectives and the metrics that gauge them should be specific.