Exam 6: Goals and Objectives

Kaplan and Norton's Balanced Scorecard,Accenture's Performance Prism,and Skandia's Intellectual Capital Navigator are examples of boilerplate versions of financial measurement.

Goals and objectives serve to accomplish all of the following EXCEPT:

In a Balanced Scorecard,the customer area looks at customer satisfaction and _______________.

The discipline of creating a Balanced Scorecard forces companies to integrate what two functions?

Among the top motivators driving corporations to engage in CSR include all of the following reasons EXCEPT:

A _________________ is a constructive process to acknowledge the performance of an employee.

The performance plan is more complex than the Balanced Scorecard.False: The performance plan is less complex than the Balanced Scorecard.Medium;Comprehension

By relying on _________________,the scorecard forces managers to come to agreement on the metrics they will use to translate their lofty visions into realities.

The GRI guidelines are intended to complement GAAP by providing the basis for credibility and precision in financial reporting.False: The GRI guidelines are intended to complement GAAP by providing the basis for credibility and precision in non-financial reporting.Medium;Comprehension

All of the following statements regarding performance evaluations are true EXCEPT:

The following is NOT considered a best practice when managing performance evaluations:

KPMG's 2008 Report on U.S.Firm CSR practices found the top drivers for CSR include which of the following?:

Throughout the year,the supervisor must give performance evaluations to all employees to see if they meet their individual goals and objectives.

In the POLC framework,what stage is setting and managing goals and objectives? Within the planning facet of POLC,goals and objectives serve a growing function in product/service.If goals and objectives are to be achieved,and improve the competitive position of the firm,then the organizing,leading,and controlling stages must address goals and objectives as well.Easy;Knowledge

It is not only the top managers who set goals and objectives for the entire organization.

When a scorecard is disseminated,strategy becomes a tool specifically for top management.False: When a scorecard is disseminated,strategy becomes a tool available to everyone.Medium;Comprehension

Eisenhardt suggests that organizations should have ___________ key goals or rules which guide how the firm operates,identify which opportunities to pursue,set priorities,manage timing of actions,and even inform business exit decisions.

In MBO systems,goals and objectives are written down for each level of the organization.

________________ is a framework designed to translate an organization's mission and vision statements and overall business strategy into specific,quantifiable goals,and objectives.

What is the PDAD cycle? The PDAD cycle is the plan,do,act,and dare cycle for implementing a personal balanced scorecard.Easy;Knowledge