Exam 2: Personality, Attitudes, and Work Behaviors

Under the psychological contract,an employee may believe that if he or she works hard and receives favorable performance evaluations,he or she will receive an annual bonus.

Enjoying being in social situations defines the personality trait of ___________ .

How did the new management of San Francisco's Hotel Carlton show they care about their staff? Based on an employee attitude survey,they replaced old vacuum cleaners in housekeeping.They listened to the employees and their concerns and addressed them.Hard;Comprehension

At work,two job attitudes that have the greatest potential to influence how we behave are:

Employee preferences for job design and enrichment may be a function of individuals' personalities and ___________.

Job design and enrichment is an aspect of:

Understanding someone's _____________ gives us clues about how that person is likely to act and feel in a variety of situations.

__________ is the tendency to overestimate our performance and capabilities and see ourselves in a more positive light than others see us.

___________ is the degree to which a person has overall positive feelings about him- or herself.

Job satisfaction and organizational commitment are associated with outcomes that are important to the managerial role of ______________.

Another term for job performance is ____________.

Biased visual perception may not necessarily lead to the wrong inferences about the people and objects around us.

____________ refers to a person's inclination to fix what is wrong,change things,and use initiative to solve problems.

Personality is a modest predictor of actual job performance,but a much better predictor of:

In order to effectively manage organizational behavior,it is helpful to have an understanding of different employees' personality.

According to a Mercer Human Resource consulting study,________ percent of the money spent on payroll is related to absenteeism.

Age is not necessarily related to the frequency with which we demonstrate citizenship behaviors.

How we perceive others will shape our behavior,which in turn:

Things that make us happy with our job often make us more committed to the company as well.

_____________ is the degree to which a person's knowledge,skills,abilities,and other characteristics match the job demands.