Exam 12: Project Communication and Documentation

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The project final report is an accumulation of the progress reports and a blow-by-blow story of what happened throughout the project.

(True/False)
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Designating a note-taker helps to have meeting minutes to share.

(True/False)
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All of the following are barriers to effective listening except

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Allow time for interaction with the audience, if appropriate.

(True/False)
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Videoconferencing is helpful for virtual project teams.

(True/False)
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are another collaboration tool that can provide a central repository for project information and capture the efforts of team members into a managed content environment.

(Multiple Choice)
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Formal project documents such as contracts and amendments, that require signatures, are usually sent in hardcopy.

(True/False)
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Verbal communication provides a forum for discussion, clarification, understanding, and immediate feedback.

(True/False)
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Speak clearly and confidently.

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It is important to keep in mind that a progress report is not

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Verbal communication should be straightforward and unambiguous.

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When communicating with individuals from other cultures or countries, their customs regarding greetings, gestures, eye contact, and protocol are not important.

(True/False)
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When communicating verbally, a person must be careful not to use remarks, words, or phrases that can be construed to be sexist, racist, prejudicial, or offensive.

(True/False)
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Memos and letters are ways to efficiently communicate with a group of people when it's impractical to have a meeting or when the information needs to be disseminated in a timely manner.

(True/False)
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A project progress report might include the following except

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Revisions to project documents can result from changes initiated by the customer or by the project team.

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The project manager must determine the purpose of the presentation.Is it to inform or to persuade?

(True/False)
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Written communication should be used mostly to inform, confirm, and request.

(True/False)
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Often the project manager or members of the project team are called on to give a formal presentation.

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A meeting can be a vehicle for fostering team building and reinforcing team members' expectations, roles, and commitment to the project objective.

(True/False)
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