Exam 12: Project Communication and Documentation

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The needs to be updated as stakeholders or their information needs change, or if new people or new documents are identified.

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Read the slides and elaborate on the ideas illustrated on the slide.

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The project manager should turn off his or her cell phone and other distractions.

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The project manager should practice, practice, practice.

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Possible elements of a include documents, author or originator or person responsible for creating the documents, required date or frequency for document completion and distribution, recipients for documents in distribution list, actions required, and comments related to each document.

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Talk to the audience, not at it.

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Listening is more than just letting the other person talk.It must be

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Keep to the key points in your outline.

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For any external resources that are used on the project, such as subcontractors, consultants, or vendors, the will define requirements regarding documentation, approvals required, and distribution and include such requirements in subcontracts or purchase orders.

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Work related e-mail should include emoticons or text message abbreviations.

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Written communication should be used only when necessary.

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In addition to project reports, many other documents may be created by either the project team or the customer during the project.

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The often includes sponsor or customer requirements for specific documents, including frequency, the need for customer approvals, and who in the customer organization should receive copies of which documents.

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Throughout a project, various project documents will be revised to incorporate changes.

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Personal verbal communication can take place face-to-face, via telephone, voicemail, or videoconferencing.

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Activity or busyness is the same as progress and accomplishment.

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In many cases it is a good idea to ask when it would be a good time to get together and how long you need to talk.

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Find a meeting room and select visual aids as the meeting is about to start.

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List the most common types of project meetings.

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Expect a bit of nervousness; all speakers experience it.

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