Exam 12: Project Communication and Documentation

Body language can be used not only by the person talking, but also by the listener, as a way of providing feedback to the person talking.

Written reports are verbal reports in communicating information about a project.

It is important for the project team to know which document is the latest version of a document, so that they can perform their work correctly based on the most current information and documentation.

When responding to questions, be candid and arrogant.

should be held on a regularly scheduled basis.

Build interest in your presentation.

It is important to wait for all the meeting attendees instead of starting the meeting on time.

Use grand and improper gestures to help make a point.

The heart of communication is not words, but

The needs to provide opportunities for regular two-way communication with each , not just when an issue or concern is identified.

A identifies the various documents, who is responsible for creating each document, by when or how frequently the document must be distributed, to whom each document is to be distributed, and what action each recipient is expected to take.

body language can be a frown, crossed arms, slouching, fidgeting, gazing or looking away, doodling, or yawning.

Know your closing lines.

All of the following are suggestions for improving listening skills except

The audience may be representatives of the customer's organization, the project organization's upper management, or the project team itself.

It is good practice to put on each page of each type of document: any of the following except

A is a system used to manage the content of a website, documents, or files.

The timing of verbal communication is also very important.

Stand next to the image or in front of your visual aids.

Projects that involve a design phase, such as an information system project, may require one or more technical to ensure that the customer agrees with or approves of the design.