Question 1

How do the steps in the comprehensive organization change model compare to those in the classical decision-making model?

Accepted Answer

The comprehensive organization change mo

Question 2

Match the following.You may use a response once,more than once,or not at all.
-I helped plan this change

Accepted Answer

A) Different perceptions 
B) Uncertainty 
C) Participation 
D) Facilitation 
E) Feelings of loss
F)Threatened self-interest
G)Education
H)Force-field analysis 
A) Different perceptions 
B) Uncertainty 
C) Participation 
D) Facilitation 
E) Feelings of loss
F)Threatened self-interest
G)Education
H)Force-field analysis

Question 3

IBM has an internal program called Master Inventor that provides great recognition and reward to potential entrepreneurs from any level of the organization who propose a new product idea.The Master Inventor program supports

Accepted Answer

A)  sponsorship. 
B)  intrapreneurship. 
C)  venture capitalists. 
D)  only radical innovation. 
E)  participative innovation. 
A)  sponsorship. 
B)  intrapreneurship. 
C)  venture capitalists. 
D)  only radical innovation. 
E)  participative innovation.

Question 4

Match the following.You may use a response once,more than once,or not at all.
-Work processes

Accepted Answer

A) Organization structure and design 
B) Technology and operations change 
C) People change 
A) Organization structure and design 
B) Technology and operations change 
C) People change

Question 5

Why do organizations find change necessary?

Accepted Answer

Organizations find change necessary for

Question 6

Because of its proximity to the organization,the ____________________ environment is a powerful force for change.

Accepted Answer

The answer of Because of its proximity to the organization,the...

Question 7

American food companies invested heavily in low-carb foods.Then questions arose about the health consequences of the high-protein diets.The market for low-carbs foods dropped significantly.In terms of the innovation process,low-carb foods are an example of

Accepted Answer

A)  innovation development. 
B)  application launch. 
C)  innovation application. 
D)  innovation maturity. 
E)  innovation decline. 
A)  innovation development. 
B)  application launch. 
C)  innovation application. 
D)  innovation maturity. 
E)  innovation decline.

Question 8

An intrapreneur is a top-level manager in a large organization who fights for the budget and uses the internal political system to ensure the success of an inventor's product.

Accepted Answer

A) True 
 B)False

Question 9

Special Exercises
​
The television industry has remained an important part of our environment as a result of innovation.Mark the following as to whether they describe process innovation,product innovation,or both process and product innovation.
-Anderson,a talk show starring Anderson Cooper,started after Oprah Winfrey retired.

Accepted Answer

A) Process innovation 
B) Product innovation 
C) Both process and product innovation 
A) Process innovation 
B) Product innovation 
C) Both process and product innovation

Question 10

Describe the three intrapreneurial roles in large organizations.

Accepted Answer

In large organizations, intrapreneurial

Question 11

Organization ____________________ is a planned,organization-wide effort to enhance organizational effectiveness through behavioral science knowledge.

Accepted Answer

The answer of Organization ____________________ is a planned,organization-wide effort to...

Question 12

A(n)____ is usually a middle manager who learns about a new product or service idea and becomes committed to it.This manager helps the inventor overcome resistance to change and convinces others to take the innovation seriously.

Accepted Answer

A)  sponsor 
B)  venture capitalist 
C)  informational leader 
D)  product champion 
E)  transformational leader 
A)  sponsor 
B)  venture capitalist 
C)  informational leader 
D)  product champion 
E)  transformational leader

Question 13

Organization development (OD)is the process of planned change and improvement of organizations through the application of knowledge of the behavioral sciences.

Accepted Answer

A) True 
 B)False

Question 14

Kimberly-Clark offers a training program wherein store managers wear glasses that blur their vision,simulating that of the typical older shopper.What kind of innovation is this?

Accepted Answer

A)  Mechanical 
B)  Managerial 
C)  Incremental 
D)  Technical 
E)  Process 
A)  Mechanical 
B)  Managerial 
C)  Incremental 
D)  Technical 
E)  Process

Question 15

Innovation is important because,without new products or services,every organization will fall behind its competition.

Accepted Answer

A) True 
 B)False

Question 16

Survey feedback results gathered in connection with organization development should be provided to top management only.

Accepted Answer

A) True 
 B)False

Question 17

Once Mercedes-Benz decided it was going to move its headquarters,it wanted to find a site with lower business taxes,lower cost of living for employees,and better quality of life for employees.Mercedes was at which step in the comprehensive organization change model?

Accepted Answer

A)  Recognize the need for change 
B)  Set goals for change 
C)  Diagnose what brought on the need for change 
D)  Select a change technique 
E)  Evaluate the results 
A)  Recognize the need for change 
B)  Set goals for change 
C)  Diagnose what brought on the need for change 
D)  Select a change technique 
E)  Evaluate the results

Question 18

Anticipating change might prevent layoffs.

Accepted Answer

A) True 
 B)False

Question 19

The first step in the reengineering process involves

Accepted Answer

A)  developing goals and a strategy for reengineering. 
B)  creating a sense of urgency. 
C)  recreating the organization. 
D)  using top management to play a major role in the effort. 
E)  unfreezing. 
A)  developing goals and a strategy for reengineering. 
B)  creating a sense of urgency. 
C)  recreating the organization. 
D)  using top management to play a major role in the effort. 
E)  unfreezing.

Question 20

Desiree is reluctant to take a promotion because it involves moving to an area about which she knows little.According to the text,the most likely reason for such employee resistance to change is

Accepted Answer

A)  uncertainty. 
B)  threatened self-interests. 
C)  different perceptions. 
D)  feelings of loss. 
E)  facilitation. 
A)  uncertainty. 
B)  threatened self-interests. 
C)  different perceptions. 
D)  feelings of loss. 
E)  facilitation.

How do the steps in the comprehensive organization change model compare to those in the classical decision-making model?

Match the following.You may use a response once,more than once,or not at all. -I helped plan this change

IBM has an internal program called Master Inventor that provides great recognition and reward to potential entrepreneurs from any level of the organization who propose a new product idea.The Master Inventor program supports

Match the following.You may use a response once,more than once,or not at all. -Work processes

Why do organizations find change necessary?

Because of its proximity to the organization,the ____________________ environment is a powerful force for change.

American food companies invested heavily in low-carb foods.Then questions arose about the health consequences of the high-protein diets.The market for low-carbs foods dropped significantly.In terms of the innovation process,low-carb foods are an example of

An intrapreneur is a top-level manager in a large organization who fights for the budget and uses the internal political system to ensure the success of an inventor's product.

Describe the three intrapreneurial roles in large organizations.

Organization ____________________ is a planned,organization-wide effort to enhance organizational effectiveness through behavioral science knowledge.

A(n)____ is usually a middle manager who learns about a new product or service idea and becomes committed to it.This manager helps the inventor overcome resistance to change and convinces others to take the innovation seriously.

Organization development (OD)is the process of planned change and improvement of organizations through the application of knowledge of the behavioral sciences.

Kimberly-Clark offers a training program wherein store managers wear glasses that blur their vision,simulating that of the typical older shopper.What kind of innovation is this?

Innovation is important because,without new products or services,every organization will fall behind its competition.

Survey feedback results gathered in connection with organization development should be provided to top management only.

Once Mercedes-Benz decided it was going to move its headquarters,it wanted to find a site with lower business taxes,lower cost of living for employees,and better quality of life for employees.Mercedes was at which step in the comprehensive organization change model?

Anticipating change might prevent layoffs.

The first step in the reengineering process involves

Desiree is reluctant to take a promotion because it involves moving to an area about which she knows little.According to the text,the most likely reason for such employee resistance to change is

Managing and the Managers Job

Traditional and Contemporary Opportunities and Challenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Processes

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, quality, and Productivity

Filters

Exam 12: Managing Change and Innovation

How do the steps in the comprehensive organization change model compare to those in the classical decision-making model?

Match the following.You may use a response once,more than once,or not at all. -I helped plan this change

IBM has an internal program called Master Inventor that provides great recognition and reward to potential entrepreneurs from any level of the organization who propose a new product idea.The Master Inventor program supports

Match the following.You may use a response once,more than once,or not at all. -Work processes

Why do organizations find change necessary?

Because of its proximity to the organization,the ____________________ environment is a powerful force for change.

American food companies invested heavily in low-carb foods.Then questions arose about the health consequences of the high-protein diets.The market for low-carbs foods dropped significantly.In terms of the innovation process,low-carb foods are an example of

An intrapreneur is a top-level manager in a large organization who fights for the budget and uses the internal political system to ensure the success of an inventor's product.

Describe the three intrapreneurial roles in large organizations.

Organization ____________________ is a planned,organization-wide effort to enhance organizational effectiveness through behavioral science knowledge.

A(n)____ is usually a middle manager who learns about a new product or service idea and becomes committed to it.This manager helps the inventor overcome resistance to change and convinces others to take the innovation seriously.

Organization development (OD)is the process of planned change and improvement of organizations through the application of knowledge of the behavioral sciences.

Kimberly-Clark offers a training program wherein store managers wear glasses that blur their vision,simulating that of the typical older shopper.What kind of innovation is this?

Innovation is important because,without new products or services,every organization will fall behind its competition.

Survey feedback results gathered in connection with organization development should be provided to top management only.

Once Mercedes-Benz decided it was going to move its headquarters,it wanted to find a site with lower business taxes,lower cost of living for employees,and better quality of life for employees.Mercedes was at which step in the comprehensive organization change model?

Anticipating change might prevent layoffs.

The first step in the reengineering process involves

Desiree is reluctant to take a promotion because it involves moving to an area about which she knows little.According to the text,the most likely reason for such employee resistance to change is

Managing and the Managers Job

Traditional and Contemporary Opportunities and Challenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Processes

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, quality, and Productivity

Filters