Question 1

The Federal Communications Commission has a list of words broadcasters cannot say on the air.This is a dimension of quality known as

Accepted Answer

A)  performance. 
B)  conformance. 
C)  perceived quality. 
D)  serviceability. 
E)  reliability. 
A)  performance. 
B)  conformance. 
C)  perceived quality. 
D)  serviceability. 
E)  reliability.

Question 2

Dale has seen unit production costs increase dramatically over the past few years because of the high interest rates on money borrowed to purchase and store inputs.Which of the following should Dale consider?

Accepted Answer

A)  Management by objectives 
B)  Participatory management 
C)  Quality circles 
D)  Just-in-time inventory systems 
E)  Computer-assisted manufacturing 
A)  Management by objectives 
B)  Participatory management 
C)  Quality circles 
D)  Just-in-time inventory systems 
E)  Computer-assisted manufacturing

Question 3

Which of the following would utilize computer-controlled transportation systems?

Accepted Answer

A)  Robotics 
B)  Computer-aided design 
C)  Computer-integrated manufacturing 
D)  Computer-aided manufacturing 
E)  Flexible manufacturing systems 
A)  Robotics 
B)  Computer-aided design 
C)  Computer-integrated manufacturing 
D)  Computer-aided manufacturing 
E)  Flexible manufacturing systems

Question 4

List and briefly describe methods discussed in the text for improving productivity.

Accepted Answer

The text discusses several methods for i

Question 5

Match the following.You may use a response once,more than once,or not at all.
-Inputs include all kinds of resources combined

Accepted Answer

A) Partial productivity ratio 
B) Total factor productivity ratio 
A) Partial productivity ratio 
B) Total factor productivity ratio

Question 6

Unmanned aircraft are increasingly sent into combat instead of piloted aircraft.This is an example of

Accepted Answer

A)  CAD. 
B)  CAM. 
C)  FMS. 
D)  robotics. 
E)  JOT. 
A)  CAD. 
B)  CAM. 
C)  FMS. 
D)  robotics. 
E)  JOT.

Question 7

To calculate ____________________ productivity take outputs and divide it by direct labor.

Accepted Answer

The answer of To calculate ____________________ productivity take outputs and...

Question 8

Which of the following questions are concerned with capacity utilization decisions that must be made by operations management?

Accepted Answer

A)  How many automobiles do we produce? 
B)  How much floor space do we devote to a particular product? 
C)  How many tables does my restaurant need? 
D)  How much office space does the accounting operation need? 
E)  All of these choices 
A)  How many automobiles do we produce? 
B)  How much floor space do we devote to a particular product? 
C)  How many tables does my restaurant need? 
D)  How much office space does the accounting operation need? 
E)  All of these choices

Question 9

____________________ has a direct impact on competitiveness,quality,and productivity.

Accepted Answer

The answer of ____________________ has a direct impact on competitiveness,quality,and...

Question 10

Which of the following is NOT one of the constraints with which a purchasing agent must deal?

Accepted Answer

A)  Inventory levels and delivery dates 
B)  Supplier reliability 
C)  Integrating purchasing with production 
D)  Getting the best possible discounts and terms 
E)  The quality of what is being purchased 
A)  Inventory levels and delivery dates 
B)  Supplier reliability 
C)  Integrating purchasing with production 
D)  Getting the best possible discounts and terms 
E)  The quality of what is being purchased

Question 11

Which of the following factors is NOT included in the formula for computing total factor productivity?

Accepted Answer

A)  Cost of labor 
B)  Cost of capital 
C)  Cost of materials 
D)  Cost of energy inputs 
E)  Cost of inflation 
A)  Cost of labor 
B)  Cost of capital 
C)  Cost of materials 
D)  Cost of energy inputs 
E)  Cost of inflation

Question 12

Employee ____________________ can improve quality and productivity.

Accepted Answer

The answer of Employee ____________________ can improve quality and productivity....

Question 13

Ephraim is analyzing the productivity of his section.Last week his crew worked 4,000 hours and produced 600,000 units of product.The average hourly wage was $7 per hour,and 200 hours were lost to absenteeism.The sale price for the items produced is $2 per unit.What is the labor productivity index?

Accepted Answer

A)  21.43 
B)  42.86 
C)  150.00 
D)  157.89 
E)  300.00 
A)  21.43 
B)  42.86 
C)  150.00 
D)  157.89 
E)  300.00

The Federal Communications Commission has a list of words broadcasters cannot say on the air.This is a dimension of quality known as

Dale has seen unit production costs increase dramatically over the past few years because of the high interest rates on money borrowed to purchase and store inputs.Which of the following should Dale consider?

Which of the following would utilize computer-controlled transportation systems?

List and briefly describe methods discussed in the text for improving productivity.

Match the following.You may use a response once,more than once,or not at all. -Inputs include all kinds of resources combined

Unmanned aircraft are increasingly sent into combat instead of piloted aircraft.This is an example of

To calculate ____________________ productivity take outputs and divide it by direct labor.

Which of the following questions are concerned with capacity utilization decisions that must be made by operations management?

____________________ has a direct impact on competitiveness,quality,and productivity.

Which of the following is NOT one of the constraints with which a purchasing agent must deal?

Which of the following factors is NOT included in the formula for computing total factor productivity?

Employee ____________________ can improve quality and productivity.

Ephraim is analyzing the productivity of his section.Last week his crew worked 4,000 hours and produced 600,000 units of product.The average hourly wage was $7 per hour,and 200 hours were lost to absenteeism.The sale price for the items produced is $2 per unit.What is the labor productivity index?

Managing and the Managers Job

Traditional and Contemporary Opportunities and Challenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Change and Innovation

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Processes

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

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Exam 20: Managing Operations, quality, and Productivity

The Federal Communications Commission has a list of words broadcasters cannot say on the air.This is a dimension of quality known as

Dale has seen unit production costs increase dramatically over the past few years because of the high interest rates on money borrowed to purchase and store inputs.Which of the following should Dale consider?

Which of the following would utilize computer-controlled transportation systems?

List and briefly describe methods discussed in the text for improving productivity.

Match the following.You may use a response once,more than once,or not at all. -Inputs include all kinds of resources combined

Unmanned aircraft are increasingly sent into combat instead of piloted aircraft.This is an example of

To calculate ____________________ productivity take outputs and divide it by direct labor.

Which of the following questions are concerned with capacity utilization decisions that must be made by operations management?

____________________ has a direct impact on competitiveness,quality,and productivity.

Which of the following is NOT one of the constraints with which a purchasing agent must deal?

Which of the following factors is NOT included in the formula for computing total factor productivity?

Employee ____________________ can improve quality and productivity.

Ephraim is analyzing the productivity of his section.Last week his crew worked 4,000 hours and produced 600,000 units of product.The average hourly wage was $7 per hour,and 200 hours were lost to absenteeism.The sale price for the items produced is $2 per unit.What is the labor productivity index?

Managing and the Managers Job

Traditional and Contemporary Opportunities and Challenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Change and Innovation

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Processes

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Filters