Exam 8: Human Resources

What is the difference between cross training and job rotation?

In a piece-rate wage system,pay is based on the efficiency of the overall process.

All of the following are advantages of task specialization except

An 80% learning curve describes an improvement rate of 80% each time production doubles.

According to the U.S.Bureau of Statistics very few people entering the workforce over the past decade are members of minority groups.

While still an important issue,diversity issues in U.S.companies is on the decline.

A 90% learning curve indicates

In a piece-rate wage system pay a worker's pay is based on

Determining how tasks fit together to form a job is referred to as

With total quality management,employees are usually given precise directions to achieve narrowly defined objectives.

Allowing employees more control over their own work and some of the supervisory responsibilities is known as

A worker-machinechart illustrates the amount of time a worker and a machine are working or idle.

Achieving strategic quality goals for quality and customer satisfaction often requires teamwork and group participation.

The interface of workers with machines is probably the least important aspect of job design.

Fitting the task to the employee in a work environment is known as

Motion study,the study of the individual human motions used in a task,was developed by

Studies have shown that the success of Japanese companies is due to management practices.

___________ illustrate the improvement rate of workers as a job is repeated.

Job design includes determining the characteristics a worker needs to meet the job requirements.

Learning curves have limited application for assembly-lines with short,repetitive jobs.