Exam 1: Operations Management

The systematic analysis of work methods is known as scientific management.

Briefly describe how operations can be viewed as a transformation process.

Mass production is well suited to all of the following except

What is productivity and how is it measured?

Strategy formulation starts with determining a firm's order winners and order qualifiers.

To be competitive firms must create and sustain core competencies that are in tune with their customer's order winners.

The ratio of a firm's monthly output to the number of labor hours used in the same month would be a measure of

Mass production refers to high-volume production of a standardized product.

All of the following are transformation processes except:

The four primary functional areas of a firm are marketing,finance,operations,and human resources.

Two-thirds of today's businesses operate globally

Productivity is the most common measure of competitiveness.

Operations research is concerned with the systematic analysis of work methods.

A manager of a global supply chain is concerned with all the following except?

The set of activities that create and deliver products to the customer is known as the supply chain.

Dividing a job into a series of small tasks each performed by a different worker is known as

The adaptation of mass production to emphasize efficiency,rather than quality is known as lean production.

Which of the following is not an event or concept associated with the quality revolution?

The European Union requires that strict quality and environmental standards be met before companies can do business with member countries.

Operations management designs,operates,and improves productive systems.