Exam 14: The Sales and Operations Planning Process
Exam 1: Operations Management63 Questions
Exam 2: Quality Management71 Questions
Exam 3: Statistical Quality Control111 Questions
Exam 4: Product Design75 Questions
Exam 5: Service Design79 Questions
Exam 6: Processes and Technology61 Questions
Exam 17: Scheduling80 Questions
Exam 7: Capacity and Facilities83 Questions
Exam 8: Human Resources79 Questions
Exam 9: Project Management85 Questions
Exam 10: Supply Chain Management: Strategy and Design56 Questions
Exam 11: Global Supply Chain Procurement and Distribution69 Questions
Exam 12: Forecasting85 Questions
Exam 13: Inventory Management78 Questions
Exam 13: Operational Decision-Making Tools: Simulation22 Questions
Exam 14: Operational Decision-Making Tools: Linear Programming29 Questions
Exam 14: The Sales and Operations Planning Process76 Questions
Exam 15: Resource Planning82 Questions
Exam 16: Lean Systems79 Questions
Exam 18: Operational Decision-Making Tools: Decision Analysis38 Questions
Exam 19: Operational Decision-Making Tools: Acceptance Sampling28 Questions
Exam 20: Decision-Making Tools: Facility Location Models23 Questions
Exam 21: Operational Decision-Making Tools: Work Measurement31 Questions
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Inventory holding costs are an important consideration for the level production strategy.
(True/False)
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Problems associated with using a part-time workers strategy for adjusting capacity include all of the following except
(Multiple Choice)
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The following information relates to a company's aggregate production planning activities:
Beginning Workforce = 35 workers
Production per Employee = 1,250 units per quarter
Hiring Cost = $500 per worker
Firing Cost = $1,000 per worker
Inventory Carrying Cost = $20 per unit per quarter
If a level production strategy is used then the inventory at the end of quarter 3 is

(Multiple Choice)
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The following information relates to a company's aggregate production planning activities:
Beginning Workforce = 50 workers
Production per Employee = 250 units per quarter
Hiring Cost = $1000 per worker
Firing Cost = $1,500 per worker
Inventory Carrying Cost = $15 per unit per quarter
If a level production strategy is used then the inventory at the end of quarter 3 is

(Multiple Choice)
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The difference between planned production and customer orders is known as
(Multiple Choice)
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One objective of sales and operations planning is to develop a companywide game plan to satisfy production.
(True/False)
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Implementing a companywide game plan for allocating resources addresses the long-standing battle between operations and marketing.
(True/False)
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A hotel manager must decide how many rooms to overbook.Room rates are $125 per night and each room costs $45 to maintain.A bumped customer is sent to another hotel at a cost of $75.Given the distribution of no-shows below,how many rooms should the manager overbook?


(Multiple Choice)
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The transportation method is used for aggregate planning when the strategy for adjusting capacity is hiring and firing workers.
(True/False)
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A mixed strategy for adjusting capacity is simpler and easier to implement than any pure strategy.
(True/False)
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The following information relates to a company's aggregate production planning activities:
Beginning Workforce = 35 workers
Production per Employee = 1,250 units per quarter
Hiring Cost = $500 per worker
Firing Cost = $1,000 per worker
Inventory Carrying Cost = $20 per unit per quarter
If a level production strategy is used then the cost of the level production plan (inventory costs plus hiring and firing costs)is

(Multiple Choice)
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A bagel company bakes a specialty bagel that it sells by the dozen every day.These specialty bagels can only be baked early in the morning before the store opens for business.The company estimates that the daily demand (in dozens)for its specialty bagel is distributed as follows:
Specialty bagels are sold by the dozen only at a cost of $9.00 per dozen.The cost to make one bagel is $0.50.Leftover specialty bagels are sold by the dozen the next day for a 50% discount.The optimal number of specialty bagels that should be baked tomorrow (in dozens)is

(Multiple Choice)
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Strategies for proactive demand management would not include
(Multiple Choice)
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Given the information below,the number of available-to-promise units in period 2 is


(Multiple Choice)
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Which of the following is not a characteristic of aggregate planning for services?
(Multiple Choice)
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The process of breaking an aggregate plan into more detailed plans is referred to as
(Multiple Choice)
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