Question 1

A company is liable in cases of sexual harassment

Accepted Answer

A)  always,even if the harassment was done only once. 
B)  under no circumstances,as it is the actions of two private individuals. 
C)  only when the person doing the harassment holds a management position and the person being harassed is a lower-level employee. 
D)  if management knew about the harassment but decided to do nothing about it. 
E)  only if the management intentionally harassed an employee. 
A)  always,even if the harassment was done only once. 
B)  under no circumstances,as it is the actions of two private individuals. 
C)  only when the person doing the harassment holds a management position and the person being harassed is a lower-level employee. 
D)  if management knew about the harassment but decided to do nothing about it. 
E)  only if the management intentionally harassed an employee.

Question 2

What type of information is included in a skills inventory?

Accepted Answer

A skills inventory contains in

Question 3

Video assessments

Accepted Answer

A)  provide a biased view of the corporation. 
B)  are more expensive than assessment centers. 
C)  are inexpensive,but unfortunately not very reliable. 
D)  have been shown to be inferior to old-fashioned one-on-one assessments. 
E)  give management greater insight into employee strengths and weaknesses before they are hired. 
A)  provide a biased view of the corporation. 
B)  are more expensive than assessment centers. 
C)  are inexpensive,but unfortunately not very reliable. 
D)  have been shown to be inferior to old-fashioned one-on-one assessments. 
E)  give management greater insight into employee strengths and weaknesses before they are hired.

Question 4

When Palliser Furniture introduced a plan to reward employees for increasing production,this was an example of a gain-sharing plan.

Accepted Answer

A) True 
 B)False

Question 5

Categories of contingent workers include independent contractors,but not on-call workers.

Accepted Answer

A) True 
 B)False

Question 6

Categories of contingent workers include all of the following except

Accepted Answer

A)  knowledge workers. 
B)  freelancers. 
C)  on-call workers. 
D)  part-time workers. 
E)  contract employees. 
A)  knowledge workers. 
B)  freelancers. 
C)  on-call workers. 
D)  part-time workers. 
E)  contract employees.

Question 7

What is the purpose of a performance appraisal system? Explain how a good system works and how management uses the information obtained through this system.

Accepted Answer

- a formal program for comparing employe

Question 8

To deal effectively with the potential for sexual harassment,managers should do all of the following except

Accepted Answer

A)  establish a procedure for dealing with harassment complaints. 
B)  train employees to recognize and refrain from sexual harassment. 
C)  try to work out sexual harassment complaints informally. 
D)  take action against those who are involved in sexual harassment. 
E)  develop clear and enforceable policies dealing with sexual harassment. 
A)  establish a procedure for dealing with harassment complaints. 
B)  train employees to recognize and refrain from sexual harassment. 
C)  try to work out sexual harassment complaints informally. 
D)  take action against those who are involved in sexual harassment. 
E)  develop clear and enforceable policies dealing with sexual harassment.

Question 9

In an assessment centre

Accepted Answer

A)  potential employees are assessed by a psychologist to determine if they are suitable for the job. 
B)  potential employees perform management tasks while being watched by an appraiser. 
C)  the emphasis is on giving potential employees paper-and-pencil tests to determine their suitability for the job. 
D)  potential job candidates do actual (paid)work for the organization. 
E)  all of these are correct. 
A)  potential employees are assessed by a psychologist to determine if they are suitable for the job. 
B)  potential employees perform management tasks while being watched by an appraiser. 
C)  the emphasis is on giving potential employees paper-and-pencil tests to determine their suitability for the job. 
D)  potential job candidates do actual (paid)work for the organization. 
E)  all of these are correct.

Question 10

Knowledge workers include

Accepted Answer

A)  top managers. 
B)  middle managers. 
C)  musicians. 
D)  production line workers. 
E)  engineers. 
A)  top managers. 
B)  middle managers. 
C)  musicians. 
D)  production line workers. 
E)  engineers.

Question 11

Maurice works for Logan Trainers,a company that provides management development workshops for businesses.Maurice is very popular and companies often ask for him by name,even though Logan has a lot of different instructors it could assign to workshops.Logan pays all instructors the same amount for teaching a workshop,but last week Maurice asked that he be given a higher rate of pay than the other instructors because he is so popular with companies.If the following facts were known,which one would MOST strengthen Logan's argument to keep Maurice at his current contract rate?

Accepted Answer

A)  No one from Logan has ever directly observed Maurice's performance in presenting a workshop. 
B)  Maurice does not receive retirement benefits because he is not a full-time worker at Logan. 
C)  Logan has received very few applications from other instructors. 
D)  Logan uses a single-rate pay system for contingent workers. 
E)  There is no other agency in the city with whom Maurice could contract to provide similar workshops. 
A)  No one from Logan has ever directly observed Maurice's performance in presenting a workshop. 
B)  Maurice does not receive retirement benefits because he is not a full-time worker at Logan. 
C)  Logan has received very few applications from other instructors. 
D)  Logan uses a single-rate pay system for contingent workers. 
E)  There is no other agency in the city with whom Maurice could contract to provide similar workshops.

Question 12

Cindy is observing and interviewing several database administrators to determine the duties and responsibilities associated with their job,as well as the knowledge,skills,and abilities that someone must have to perform the job.Cindy is performing the HR function of

Accepted Answer

A)  job analysis. 
B)  setting a bona fide occupational requirement. 
C)  promotion. 
D)  training. 
E)  external recruiting. 
A)  job analysis. 
B)  setting a bona fide occupational requirement. 
C)  promotion. 
D)  training. 
E)  external recruiting.

Question 13

Planning for human resources involves an analysis of the job and recruitment of a pool of job applicants.

Accepted Answer

A) True 
 B)False

Question 14

What is validation?

Accepted Answer

Validation is the pr

Question 15

Mary's male coworkers routinely make off-colour jokes and display calendars of scantily clad women.This is an example of ________ harassment.

Accepted Answer

A)  reverse discrimination 
B)  a hostile work environment 
C)  affirmative action 
D)  "boys-will-be-boys" behaviour 
E)  quid pro quo harassment 
A)  reverse discrimination 
B)  a hostile work environment 
C)  affirmative action 
D)  "boys-will-be-boys" behaviour 
E)  quid pro quo harassment

Question 16

The range of workers' attitudes,values,beliefs,and behaviours that differ by gender,race,and ethnicity is called

Accepted Answer

A)  glass ceiling. 
B)  affirmative action. 
C)  comparable worth. 
D)  reverse discrimination. 
E)  workforce diversity. 
A)  glass ceiling. 
B)  affirmative action. 
C)  comparable worth. 
D)  reverse discrimination. 
E)  workforce diversity.

Question 17

Which of the following is correct with respect to behaviour-based interviewing?

Accepted Answer

A)  It assesses how well an applicant is likely to get along with other workers if the applicant is hired. 
B)  A question like "Do you often take the initiative?" is a good example of the kind of question that would be asked in a behaviour-based interview. 
C)  It focuses on finding out how an applicant has reacted to important or difficult job situations in the past and assumes that these are a good indicator of how the person will react in the future. 
D)  The interviewer asks the applicant a highly structured series of questions. 
E)  All of these are correct. 
A)  It assesses how well an applicant is likely to get along with other workers if the applicant is hired. 
B)  A question like "Do you often take the initiative?" is a good example of the kind of question that would be asked in a behaviour-based interview. 
C)  It focuses on finding out how an applicant has reacted to important or difficult job situations in the past and assumes that these are a good indicator of how the person will react in the future. 
D)  The interviewer asks the applicant a highly structured series of questions. 
E)  All of these are correct.

Question 18

In addition to spending several hours with each of her subordinates,Stephanie is having one-on-one meetings with each of them to determine their exact duties,specific skills,and education.Stephanie is working on

Accepted Answer

A)  job descriptions. 
B)  job specifications. 
C)  job analysis. 
D)  person-job matching. 
E)  job relatedness. 
A)  job descriptions. 
B)  job specifications. 
C)  job analysis. 
D)  person-job matching. 
E)  job relatedness.

Question 19

The process of introducing new employees to the organization so that they can more quickly become effective contributors is known as

Accepted Answer

A)  selecting. 
B)  orientation. 
C)  on-the-job training. 
D)  training and development. 
E)  vestibule training. 
A)  selecting. 
B)  orientation. 
C)  on-the-job training. 
D)  training and development. 
E)  vestibule training.

Question 20

Forecasting the supply of labour involves two tasks.The first task is to forecast

Accepted Answer

A)  future organizational plans. 
B)  the number and type of employees who will be in the firm at some future date. 
C)  general economic trends. 
D)  trends in past HR usage. 
E)  demand for certain types of employees. 
A)  future organizational plans. 
B)  the number and type of employees who will be in the firm at some future date. 
C)  general economic trends. 
D)  trends in past HR usage. 
E)  demand for certain types of employees.

A company is liable in cases of sexual harassment

What type of information is included in a skills inventory?

Video assessments

When Palliser Furniture introduced a plan to reward employees for increasing production,this was an example of a gain-sharing plan.

Categories of contingent workers include independent contractors,but not on-call workers.

Categories of contingent workers include all of the following except

What is the purpose of a performance appraisal system? Explain how a good system works and how management uses the information obtained through this system.

To deal effectively with the potential for sexual harassment,managers should do all of the following except

In an assessment centre

Knowledge workers include

Cindy is observing and interviewing several database administrators to determine the duties and responsibilities associated with their job,as well as the knowledge,skills,and abilities that someone must have to perform the job.Cindy is performing the HR function of

Planning for human resources involves an analysis of the job and recruitment of a pool of job applicants.

What is validation?

Mary's male coworkers routinely make off-colour jokes and display calendars of scantily clad women.This is an example of ________ harassment.

The range of workers' attitudes,values,beliefs,and behaviours that differ by gender,race,and ethnicity is called

Which of the following is correct with respect to behaviour-based interviewing?

In addition to spending several hours with each of her subordinates,Stephanie is having one-on-one meetings with each of them to determine their exact duties,specific skills,and education.Stephanie is working on

The process of introducing new employees to the organization so that they can more quickly become effective contributors is known as

Forecasting the supply of labour involves two tasks.The first task is to forecast

Understanding the Canadian Business System

Understanding the Environments of Business

Conducting Business Ethically and Responsibly

Understanding Entrepreneurship, small Business, and New Venture Creation

The Global Context of Business

Managing the Business Enterprise

Understanding Labourmanagement Relations

Motivating and Leading Employees

Producing Goods and Services

Increasing Productivity and Quality

Managing Information Systems and Communication Technology

Understanding Accounting Issues

Understanding Marketing Processes and Consumer Behaviour

Developing and Promoting Goods and Services

Pricing and Distributing Goods and Services

Understanding Money and Banking

Understanding Securities and Investments

Financial Decisions and Risk Management

Filters

Exam 8: Managing Human Resources

A company is liable in cases of sexual harassment

What type of information is included in a skills inventory?

Video assessments

When Palliser Furniture introduced a plan to reward employees for increasing production,this was an example of a gain-sharing plan.

Categories of contingent workers include independent contractors,but not on-call workers.

Categories of contingent workers include all of the following except

What is the purpose of a performance appraisal system? Explain how a good system works and how management uses the information obtained through this system.

To deal effectively with the potential for sexual harassment,managers should do all of the following except

In an assessment centre

Knowledge workers include

Cindy is observing and interviewing several database administrators to determine the duties and responsibilities associated with their job,as well as the knowledge,skills,and abilities that someone must have to perform the job.Cindy is performing the HR function of

Planning for human resources involves an analysis of the job and recruitment of a pool of job applicants.

What is validation?

Mary's male coworkers routinely make off-colour jokes and display calendars of scantily clad women.This is an example of ________ harassment.

The range of workers' attitudes,values,beliefs,and behaviours that differ by gender,race,and ethnicity is called

Which of the following is correct with respect to behaviour-based interviewing?

In addition to spending several hours with each of her subordinates,Stephanie is having one-on-one meetings with each of them to determine their exact duties,specific skills,and education.Stephanie is working on

The process of introducing new employees to the organization so that they can more quickly become effective contributors is known as

Forecasting the supply of labour involves two tasks.The first task is to forecast

Understanding the Canadian Business System

Understanding the Environments of Business

Conducting Business Ethically and Responsibly

Understanding Entrepreneurship, small Business, and New Venture Creation

The Global Context of Business

Managing the Business Enterprise

Understanding Labourmanagement Relations

Motivating and Leading Employees

Producing Goods and Services

Increasing Productivity and Quality

Managing Information Systems and Communication Technology

Understanding Accounting Issues

Understanding Marketing Processes and Consumer Behaviour

Developing and Promoting Goods and Services

Pricing and Distributing Goods and Services

Understanding Money and Banking

Understanding Securities and Investments

Financial Decisions and Risk Management

Filters