Question 1

Identify and discuss the various types of incentive compensation plans.

Accepted Answer

- piece rate incentive plan: a compensat

Question 2

Which of the following is not part of orientation?

Accepted Answer

A)  Providing information about pay days 
B)  Reading manuals 
C)  Taking a polygraph test 
D)  Introduction to co-workers 
E)  Learning about parking priorities 
A)  Providing information about pay days 
B)  Reading manuals 
C)  Taking a polygraph test 
D)  Introduction to co-workers 
E)  Learning about parking priorities

Question 3

After comparing future demand and internal supply,managers can make plans to manage predicted shortfalls or overstaffing.If a shortfall is predicted,extra employees can be transferred and early retirement may be encouraged.

Accepted Answer

A) True 
 B)False

Question 4

Merit pay awards pay according to the relative value of employee contributions.

Accepted Answer

A) True 
 B)False

Question 5

The starting point in assessing training and development needs is conducting a

Accepted Answer

A)  development analysis. 
B)  performance analysis. 
C)  needs analysis. 
D)  training analysis. 
E)  vestibule analysis. 
A)  development analysis. 
B)  performance analysis. 
C)  needs analysis. 
D)  training analysis. 
E)  vestibule analysis.

Question 6

The first step for a new employee is to enter a training program.

Accepted Answer

A) True 
 B)False

Question 7

Mimi,a senior secretary,has a value to the company that is about the same as Tom,who is a mechanic.She has found out that Tom is paid about the same as she is.The firm's successful program is

Accepted Answer

A)  equal pay. 
B)  male subjugation. 
C)  comparable worth. 
D)  affirmative action. 
E)  reverse discrimination. 
A)  equal pay. 
B)  male subjugation. 
C)  comparable worth. 
D)  affirmative action. 
E)  reverse discrimination.

Question 8

After comparing future demand and internal supply,managers can make plans to manage predicted shortfalls or overstaffing.If a shortfall is predicted,the company may do all of the following except

Accepted Answer

A)  install labour-saving or productivity-enhancing systems. 
B)  hire new employees. 
C)  encourage early retirement. 
D)  transfer present employees into understaffed areas. 
E)  retrain present employees. 
A)  install labour-saving or productivity-enhancing systems. 
B)  hire new employees. 
C)  encourage early retirement. 
D)  transfer present employees into understaffed areas. 
E)  retrain present employees.

Question 9

Independent contractors,on-call workers,temporary employees,contract employees,and leased employees are all examples of

Accepted Answer

A)  contingent workers. 
B)  flextime workers. 
C)  migratory workers. 
D)  telecommuters. 
E)  union trustbusters. 
A)  contingent workers. 
B)  flextime workers. 
C)  migratory workers. 
D)  telecommuters. 
E)  union trustbusters.

Question 10

Landon Industries is considering a merger with Lake Industries.Landon offers its employees competitive salaries and generous benefit packages,but salaries at Lake are below the industry average,and Lake's benefit packages is much lower than Landon's.Not surprisingly,the employees at Landon are concerned that a merger with Lake would cause their benefits to decline.The CEO of Landon thinks that the best way to overcome the employees' resistance to the merger is through education and communication,but the CEO of Lake wants to force all employees in the newly merged companies to accept the changes.If the following facts were known,which one would weaken the Lake CEO's argument?

Accepted Answer

A)  Several years ago,Lake merged with another company. 
B)  Employees at Landon have a variety of concerns about the merger,not just the concern about reduced benefits. 
C)  Management's credibilitiy is undermined if it attempts to overcome change by hiding the truth about the effects of the change. 
D)  Landon's customers are loyal to the salespeople they deal with,but they have little loyalty to Landon as a company. 
E)  Employees at Landon are paid more than the people at Lake who are doing the same kind of work. 
A)  Several years ago,Lake merged with another company. 
B)  Employees at Landon have a variety of concerns about the merger,not just the concern about reduced benefits. 
C)  Management's credibilitiy is undermined if it attempts to overcome change by hiding the truth about the effects of the change. 
D)  Landon's customers are loyal to the salespeople they deal with,but they have little loyalty to Landon as a company. 
E)  Employees at Landon are paid more than the people at Lake who are doing the same kind of work.

Question 11

George is paid 38 cents for every unit he produces.George is on a

Accepted Answer

A)  salary program. 
B)  piece-rate incentive program. 
C)  wage program. 
D)  pay-for-performance program. 
E)  merit pay program. 
A)  salary program. 
B)  piece-rate incentive program. 
C)  wage program. 
D)  pay-for-performance program. 
E)  merit pay program.

Question 12

Workforce diversity refers to the range of workers' attitudes,values,beliefs,and behaviours that differ by gender,race,ethnicity,age,and physical abilities.

Accepted Answer

A) True 
 B)False

Question 13

On-the-job training is generally more effective than vestibule training.

Accepted Answer

A) True 
 B)False

Question 14

What is the objective of the Canadian Human Rights Act?

Accepted Answer

A)  To ensure that everyone who wants a job can have one 
B)  To protect immigrants from being mistreated while on the job 
C)  To ensure that everyone who wants a job has an equal opportunity to compete for it 
D)  To prevent employers from discriminating among job applicants on the basis of past experience 
E)  All of these are objectives 
A)  To ensure that everyone who wants a job can have one 
B)  To protect immigrants from being mistreated while on the job 
C)  To ensure that everyone who wants a job has an equal opportunity to compete for it 
D)  To prevent employers from discriminating among job applicants on the basis of past experience 
E)  All of these are objectives

Question 15

Gain-sharing and profit-sharing are essentially identical incentive programs.

Accepted Answer

A) True 
 B)False

Question 16

The program for the same wages to be paid for jobs that have similar value to a firm regardless of the gender of the job holder is

Accepted Answer

A)  equal employment opportunity. 
B)  reverse discrimination. 
C)  equal pay. 
D)  affirmative action. 
E)  comparable worth. 
A)  equal employment opportunity. 
B)  reverse discrimination. 
C)  equal pay. 
D)  affirmative action. 
E)  comparable worth.

Question 17

Suzy has been assigned to a veteran employee for the first week on a new job.She will follow him around and learn the job by watching how he does it.This process is

Accepted Answer

A)  vestibule training. 
B)  orientation. 
C)  performance appraisal. 
D)  off-the-job training. 
E)  on-the-job training. 
A)  vestibule training. 
B)  orientation. 
C)  performance appraisal. 
D)  off-the-job training. 
E)  on-the-job training.

Question 18

After a very successful year when the firm exceeded targeted earnings levels by 10 percent,the CEO of Bain Industries decided to give each employee extra pay equal to 10 percent of what they earned for the year.Bain is using a plan called

Accepted Answer

A)  merit salary. 
B)  pay-for-knowledge. 
C)  profit-sharing. 
D)  gain-sharing. 
E)  pay-for-performance. 
A)  merit salary. 
B)  pay-for-knowledge. 
C)  profit-sharing. 
D)  gain-sharing. 
E)  pay-for-performance.

Question 19

Discuss some of the facts/issues of retirement.

Accepted Answer

- workers are retiring earlier than they

Question 20

A cafeteria benefits plan provides a free lunch for all employees who are covered by the plan.

Accepted Answer

A) True 
 B)False

Identify and discuss the various types of incentive compensation plans.

Which of the following is not part of orientation?

After comparing future demand and internal supply,managers can make plans to manage predicted shortfalls or overstaffing.If a shortfall is predicted,extra employees can be transferred and early retirement may be encouraged.

Merit pay awards pay according to the relative value of employee contributions.

The starting point in assessing training and development needs is conducting a

The first step for a new employee is to enter a training program.

Mimi,a senior secretary,has a value to the company that is about the same as Tom,who is a mechanic.She has found out that Tom is paid about the same as she is.The firm's successful program is

After comparing future demand and internal supply,managers can make plans to manage predicted shortfalls or overstaffing.If a shortfall is predicted,the company may do all of the following except

Independent contractors,on-call workers,temporary employees,contract employees,and leased employees are all examples of

George is paid 38 cents for every unit he produces.George is on a

Workforce diversity refers to the range of workers' attitudes,values,beliefs,and behaviours that differ by gender,race,ethnicity,age,and physical abilities.

On-the-job training is generally more effective than vestibule training.

What is the objective of the Canadian Human Rights Act?

Gain-sharing and profit-sharing are essentially identical incentive programs.

The program for the same wages to be paid for jobs that have similar value to a firm regardless of the gender of the job holder is

Suzy has been assigned to a veteran employee for the first week on a new job.She will follow him around and learn the job by watching how he does it.This process is

After a very successful year when the firm exceeded targeted earnings levels by 10 percent,the CEO of Bain Industries decided to give each employee extra pay equal to 10 percent of what they earned for the year.Bain is using a plan called

Discuss some of the facts/issues of retirement.

A cafeteria benefits plan provides a free lunch for all employees who are covered by the plan.

Understanding the Canadian Business System

Understanding the Environments of Business

Conducting Business Ethically and Responsibly

Understanding Entrepreneurship, small Business, and New Venture Creation

The Global Context of Business

Managing the Business Enterprise

Understanding Labourmanagement Relations

Motivating and Leading Employees

Producing Goods and Services

Increasing Productivity and Quality

Managing Information Systems and Communication Technology

Understanding Accounting Issues

Understanding Marketing Processes and Consumer Behaviour

Developing and Promoting Goods and Services

Pricing and Distributing Goods and Services

Understanding Money and Banking

Understanding Securities and Investments

Financial Decisions and Risk Management

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Exam 8: Managing Human Resources

Identify and discuss the various types of incentive compensation plans.

Which of the following is not part of orientation?

After comparing future demand and internal supply,managers can make plans to manage predicted shortfalls or overstaffing.If a shortfall is predicted,extra employees can be transferred and early retirement may be encouraged.

Merit pay awards pay according to the relative value of employee contributions.

The starting point in assessing training and development needs is conducting a

The first step for a new employee is to enter a training program.

Mimi,a senior secretary,has a value to the company that is about the same as Tom,who is a mechanic.She has found out that Tom is paid about the same as she is.The firm's successful program is

After comparing future demand and internal supply,managers can make plans to manage predicted shortfalls or overstaffing.If a shortfall is predicted,the company may do all of the following except

Independent contractors,on-call workers,temporary employees,contract employees,and leased employees are all examples of

George is paid 38 cents for every unit he produces.George is on a

Workforce diversity refers to the range of workers' attitudes,values,beliefs,and behaviours that differ by gender,race,ethnicity,age,and physical abilities.

On-the-job training is generally more effective than vestibule training.

What is the objective of the Canadian Human Rights Act?

Gain-sharing and profit-sharing are essentially identical incentive programs.

The program for the same wages to be paid for jobs that have similar value to a firm regardless of the gender of the job holder is

Suzy has been assigned to a veteran employee for the first week on a new job.She will follow him around and learn the job by watching how he does it.This process is

After a very successful year when the firm exceeded targeted earnings levels by 10 percent,the CEO of Bain Industries decided to give each employee extra pay equal to 10 percent of what they earned for the year.Bain is using a plan called

Discuss some of the facts/issues of retirement.

A cafeteria benefits plan provides a free lunch for all employees who are covered by the plan.

Understanding the Canadian Business System

Understanding the Environments of Business

Conducting Business Ethically and Responsibly

Understanding Entrepreneurship, small Business, and New Venture Creation

The Global Context of Business

Managing the Business Enterprise

Understanding Labourmanagement Relations

Motivating and Leading Employees

Producing Goods and Services

Increasing Productivity and Quality

Managing Information Systems and Communication Technology

Understanding Accounting Issues

Understanding Marketing Processes and Consumer Behaviour

Developing and Promoting Goods and Services

Pricing and Distributing Goods and Services

Understanding Money and Banking

Understanding Securities and Investments

Financial Decisions and Risk Management

Filters