Question 1

Joe manages 15 workers on a production line.He has asked each of them to create a checklist of all the duties they perform.Joe is working on

Accepted Answer

A)  job analysis. 
B)  job specification. 
C)  job description. 
D)  person-job matching. 
E)  job relatedness. 
A)  job analysis. 
B)  job specification. 
C)  job description. 
D)  person-job matching. 
E)  job relatedness.

Question 2

What is recruitment?

Accepted Answer

Recruitment is the process of

Question 3

An assessment centre focuses on conducting interviews to determine whether job candidates are suitable hires for the firm.

Accepted Answer

A) True 
 B)False

Question 4

There are many methods used to appraise performance.Some of the methods are based on relative rankings and others are based on ratings.Discuss four of these methods.

Accepted Answer

- Ranking Methods 
- simple ranking meth

Question 5

In spite of the abolishment of a mandatory age for retirement in most provinces,workers in Canada are actually retiring earlier than they used to.

Accepted Answer

A) True 
 B)False

Question 6

What is a piece-rate incentive plan?

Accepted Answer

A compensation progr

Question 7

Video assessment refers to

Accepted Answer

A)  an expensive alternative to traditional hiring techniques. 
B)  videotaping employees on the job in order to evaluate their job performance. 
C)  having new hires watch videos that show a series of realistic work situations,and then asking them to choose a course of action to deal with the situation. 
D)  videotaping new hires during an interview in order to evaluate their personality and how well they present themselves. 
E)  none of these. 
A)  an expensive alternative to traditional hiring techniques. 
B)  videotaping employees on the job in order to evaluate their job performance. 
C)  having new hires watch videos that show a series of realistic work situations,and then asking them to choose a course of action to deal with the situation. 
D)  videotaping new hires during an interview in order to evaluate their personality and how well they present themselves. 
E)  none of these.

Question 8

As a new employee of Mega Computers,Sam has received a package outlining possible benefits that he may choose from.He has been given a specific amount of annual benefit dollars with which he can select the benefits which best fit his situation.This is a(n)

Accepted Answer

A)  discretionary benefits plan. 
B)  cafeteria benefits plan. 
C)  optional benefits plan. 
D)  alternative benefits plan. 
E)  variable benefits plan. 
A)  discretionary benefits plan. 
B)  cafeteria benefits plan. 
C)  optional benefits plan. 
D)  alternative benefits plan. 
E)  variable benefits plan.

Question 9

Management development programs usually try to enhance all of the following skills except

Accepted Answer

A)  analytical skills. 
B)  conceptual skills. 
C)  networking skills. 
D)  problem-solving skills. 
E)  decision making skills. 
A)  analytical skills. 
B)  conceptual skills. 
C)  networking skills. 
D)  problem-solving skills. 
E)  decision making skills.

Question 10

Individual incentive plans reward individual performance on a real-time basis,that is,they give some financial reward for outstanding performance immediately or soon after it happens.

Accepted Answer

A) True 
 B)False

Question 11

Systematic job rotations and transfers are more likely to be used for lower-level managers or operating employees.

Accepted Answer

A) True 
 B)False

Question 12

What are instructional-based programs? What are the two common methods of instructional-based training?

Accepted Answer

- Instructional-based programs: training

Question 13

Jake is reviewing his salary,the bonus plan,the profit-sharing plan,and the benefit program.Jake is looking at the

Accepted Answer

A)  wages system. 
B)  salary system. 
C)  compensation system. 
D)  pay-for-performance system. 
E)  merit salary system. 
A)  wages system. 
B)  salary system. 
C)  compensation system. 
D)  pay-for-performance system. 
E)  merit salary system.

Question 14

The basic goal of equal employment opportunity regulations in Canada is to ensure that individuals who want a job and are qualified for it actually get the job.

Accepted Answer

A) True 
 B)False

Question 15

Explain the procedures to deal effectively with potential sexual harassment.

Accepted Answer

- develop clear and enforceable policies

Question 16

You are responsible for training in your company,and have created a management training program to take place at a local conference center.This is an example of

Accepted Answer

A)  vestibule training. 
B)  off-the-job training. 
C)  a lecture program. 
D)  video conferencing. 
E)  mentoring. 
A)  vestibule training. 
B)  off-the-job training. 
C)  a lecture program. 
D)  video conferencing. 
E)  mentoring.

Question 17

An employee who is hired on something other than a permanent or full-time basis is a

Accepted Answer

A)  technical employee. 
B)  knowledge worker. 
C)  contingent worker. 
D)  knowledge expert. 
E)  shop steward. 
A)  technical employee. 
B)  knowledge worker. 
C)  contingent worker. 
D)  knowledge expert. 
E)  shop steward.

Question 18

When employees are awarded with pay for learning new skills,they are receiving

Accepted Answer

A)  stock options. 
B)  gain-sharing. 
C)  pay-for-knowledge. 
D)  skill-based pay. 
E)  profit-sharing. 
A)  stock options. 
B)  gain-sharing. 
C)  pay-for-knowledge. 
D)  skill-based pay. 
E)  profit-sharing.

Question 19

The ________ is federal legislation that designates four groups as employment disadvantaged: women,visible minorities,aboriginal people,and people with disabilities.

Accepted Answer

A)  Equal Pay Act of 1963 
B)  Canadian Human Rights Act 
C)  Fair Labour Standards Act 
D)  Employment Equity Act of 1986 
E)  Canadian Employment Rights Act 
A)  Equal Pay Act of 1963 
B)  Canadian Human Rights Act 
C)  Fair Labour Standards Act 
D)  Employment Equity Act of 1986 
E)  Canadian Employment Rights Act

Question 20

Once the recruiting process has attracted a pool of applicants,the next step is to select someone to hire.The intent of the selection process is to gather information from applicants that will predict their job success.The organization can only gather information about factors that are predictive of future performance.This process is called

Accepted Answer

A)  psychological profiling. 
B)  screening. 
C)  job specification. 
D)  validation. 
E)  none of these. 
A)  psychological profiling. 
B)  screening. 
C)  job specification. 
D)  validation. 
E)  none of these.

Joe manages 15 workers on a production line.He has asked each of them to create a checklist of all the duties they perform.Joe is working on

What is recruitment?

An assessment centre focuses on conducting interviews to determine whether job candidates are suitable hires for the firm.

There are many methods used to appraise performance.Some of the methods are based on relative rankings and others are based on ratings.Discuss four of these methods.

In spite of the abolishment of a mandatory age for retirement in most provinces,workers in Canada are actually retiring earlier than they used to.

What is a piece-rate incentive plan?

Video assessment refers to

As a new employee of Mega Computers,Sam has received a package outlining possible benefits that he may choose from.He has been given a specific amount of annual benefit dollars with which he can select the benefits which best fit his situation.This is a(n)

Management development programs usually try to enhance all of the following skills except

Individual incentive plans reward individual performance on a real-time basis,that is,they give some financial reward for outstanding performance immediately or soon after it happens.

Systematic job rotations and transfers are more likely to be used for lower-level managers or operating employees.

What are instructional-based programs? What are the two common methods of instructional-based training?

Jake is reviewing his salary,the bonus plan,the profit-sharing plan,and the benefit program.Jake is looking at the

The basic goal of equal employment opportunity regulations in Canada is to ensure that individuals who want a job and are qualified for it actually get the job.

Explain the procedures to deal effectively with potential sexual harassment.

You are responsible for training in your company,and have created a management training program to take place at a local conference center.This is an example of

An employee who is hired on something other than a permanent or full-time basis is a

When employees are awarded with pay for learning new skills,they are receiving

The ________ is federal legislation that designates four groups as employment disadvantaged: women,visible minorities,aboriginal people,and people with disabilities.

Understanding the Canadian Business System

Understanding the Environments of Business

Conducting Business Ethically and Responsibly

Understanding Entrepreneurship, small Business, and New Venture Creation

The Global Context of Business

Managing the Business Enterprise

Understanding Labourmanagement Relations

Motivating and Leading Employees

Producing Goods and Services

Increasing Productivity and Quality

Managing Information Systems and Communication Technology

Understanding Accounting Issues

Understanding Marketing Processes and Consumer Behaviour

Developing and Promoting Goods and Services

Pricing and Distributing Goods and Services

Understanding Money and Banking

Understanding Securities and Investments

Financial Decisions and Risk Management

Filters

Exam 8: Managing Human Resources

Joe manages 15 workers on a production line.He has asked each of them to create a checklist of all the duties they perform.Joe is working on

What is recruitment?

An assessment centre focuses on conducting interviews to determine whether job candidates are suitable hires for the firm.

There are many methods used to appraise performance.Some of the methods are based on relative rankings and others are based on ratings.Discuss four of these methods.

In spite of the abolishment of a mandatory age for retirement in most provinces,workers in Canada are actually retiring earlier than they used to.

What is a piece-rate incentive plan?

Video assessment refers to

As a new employee of Mega Computers,Sam has received a package outlining possible benefits that he may choose from.He has been given a specific amount of annual benefit dollars with which he can select the benefits which best fit his situation.This is a(n)

Management development programs usually try to enhance all of the following skills except

Individual incentive plans reward individual performance on a real-time basis,that is,they give some financial reward for outstanding performance immediately or soon after it happens.

Systematic job rotations and transfers are more likely to be used for lower-level managers or operating employees.

What are instructional-based programs? What are the two common methods of instructional-based training?

Jake is reviewing his salary,the bonus plan,the profit-sharing plan,and the benefit program.Jake is looking at the

The basic goal of equal employment opportunity regulations in Canada is to ensure that individuals who want a job and are qualified for it actually get the job.

Explain the procedures to deal effectively with potential sexual harassment.

You are responsible for training in your company,and have created a management training program to take place at a local conference center.This is an example of

An employee who is hired on something other than a permanent or full-time basis is a

When employees are awarded with pay for learning new skills,they are receiving

The ________ is federal legislation that designates four groups as employment disadvantaged: women,visible minorities,aboriginal people,and people with disabilities.

Understanding the Canadian Business System

Understanding the Environments of Business

Conducting Business Ethically and Responsibly

Understanding Entrepreneurship, small Business, and New Venture Creation

The Global Context of Business

Managing the Business Enterprise

Understanding Labourmanagement Relations

Motivating and Leading Employees

Producing Goods and Services

Increasing Productivity and Quality

Managing Information Systems and Communication Technology

Understanding Accounting Issues

Understanding Marketing Processes and Consumer Behaviour

Developing and Promoting Goods and Services

Pricing and Distributing Goods and Services

Understanding Money and Banking

Understanding Securities and Investments

Financial Decisions and Risk Management

Filters