Exam 15: Understanding Marketing Processes and Consumer Behaviour

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Which of the following products had to be adapted for sale in foreign markets?

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The major influences on consumer behaviour are psychological,personal,social,and cultural.

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When Maytag creates the perception that its products are more reliable (as shown by the lonely repairman),it is using a(n)________ strategy.

(Multiple Choice)
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If Brighten Your World Inc.sells its light bulbs to the Jacobs Motor Company to be used in all of their cars as headlights,Brighten Your World is engaging in what type of marketing activity?

(Multiple Choice)
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Burberry,whose plaid-lined gabardine raincoats have been a symbol of British tradition since 1856,is repositioning itself as a global luxury brand like Gucci and Louis Vuitton.This is an example of segmentation based on product-use variables.

(True/False)
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For a company that sells energy drinks,which of the following issues would be LEAST relevant when evaluating the desirability of the young male market segment?

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Since a person's cholesterol level can be controlled with either a physical-fitness program or a drug regimen,this means that fitness programs and cholesterol drugs compete as substitute products.

(True/False)
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When Campbell's markets its soups in distinctive red-and-white cans,it is practicing product differentiation.

(True/False)
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Scott is an intelligent,conservative programmer.His clothing purchases are typically darker in colour and not the current fad.This is an example of

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One disadvantage of the experimentation method of conducting marketing research is its high cost.

(True/False)
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Your boss has empowered you to complete a research project to determine if your company should expand its product line.Your boss only wants to see the final step of the market research process,which is

(Multiple Choice)
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The goal of customer relationship marketing is to build a solid and long-lasting relationship with customers.

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Market research is the study of what buyers need and how best to meet those needs.

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Advertising to make people more aware of the hazards of drinking and driving is an example of

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Secondary data are generally more useful than primary data because secondary data are more voluminous,more readily available,and cheaper to obtain.

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Campbell's Soup has discovered that millennials are buying less soup than the population as a whole.This is an illustration of the importance of demographic variables in marketing.

(True/False)
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The terms "marketing" and "advertising" are basically synonymous.

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The four Ps of the marketing mix are product,pricing,promotion,and place,and the most important of these is price.

(True/False)
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If you were the manager for Track & Wheels,a local backhoe dealer,which promotional tool would likely be the best to sell high-priced backhoes?

(Multiple Choice)
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After asking people about their "desired scent experience," Procter & Gamble developed Febreze Scentstories,a product that gives off 5 different scents every 30 minutes.They did this after using what approach to data gathering?

(Multiple Choice)
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