Exam 1: Introducing Organizational Behavior

According to Henry Mintzberg,when a manager acts as a disturbance handler,this is an interpersonal role.

According to Henry Mintzberg,what are the managerial roles that involve the exchange of information with other people?

Workforce diversity involves differences based on gender,race and ethnicity,age,able-bodiedness,and sexual orientation.

What is the ability to understand the emotions of others called as?

According to Henry Mintzberg,what are the managerial roles that involve working directly with other people?

Scientific methods models link __________ with __________.

Decisional roles include seeking out problems to solve and opportunities to explore,helping to resolve conflict,allocating resources,and negotiating with other parties.

Laboratory studies are being used when organizational behavior researchers collect data in simulated and controlled settings.

Briefly describe each of the four functions of management.Describe Mintzberg's managerial roles and explain how they are helpful in performing the four functions of management. Suggested

When managers are instilling enthusiasm by communicating with others,motivating them to work hard,and maintaining good interpersonal skills,they are engaged in the managerial function of leading.

According to Henry Mintzberg,managerial roles involving decision-making that affects other people are called technical roles.

Since organizations obtain resource inputs from the environment and transform them into outputs that are returned to the environment in the form of finished goods or services,they may be viewed as:

Organizational behavior clearly indicates that managers should be held accountable for task performance results,but not job satisfaction results.

Organizational behavior is an academic discipline devoted only to understanding group behavior.

Organizational behavior goals include all of the following EXCEPT improving the:

What is the study of human behavior in organizations called?

Which managerial skill involves the capacity to analyze and solve complex and interrelated problems?

Suppose a manager starts an affirmative action program to increase opportunities for minority advancement and then clearly and convincingly communicates the objectives of the program to all employees.By doing this the manager gains their support and participation.This manager is engaged in which management function?

According to Robert Katz,the essential skills of management can be grouped into three categories.These categories are: interpersonal,informational,and decisional.

Organizational behavior is an interdisciplinary body of knowledge with strong ties to psychology,sociology,criminal justice,and anthropology.