Exam 1: Introducing Organizational Behavior

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Some organizational climates are relaxed and informal,while others are more structured.

(True/False)
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According to Henry Mintzberg,managerial roles that involve working directly with other people are called human roles.

(True/False)
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Leaders succeed when people follow them not because they have to,but because they want to.

(True/False)
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What are the four basic functions of management?

(Short Answer)
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Demographic trends driving workforce diversity in American society today include:

(Multiple Choice)
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Who are the people,groups,and institutions that are affected by and thus have an interest in an organization's performance?

(Short Answer)
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Learning is an enduring change of behavior that results from experience.

(True/False)
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The early focus of the systematic study of management was on physical working conditions,principles of administration,and principles of industrial engineering.

(True/False)
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According to Katz,in trying to work out an acceptable solution to a problem,managers who rely on their understanding of other people and who empathize with others' feelings are using which managerial skill?

(Short Answer)
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Customers,owners,employees,suppliers,regulators,and local communities are among the key stakeholders of most business organizations.

(True/False)
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What is organizational culture?

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The ethics center of gravity can be moved positively in a virtuous shift with:

(Multiple Choice)
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According to Archie Carroll,if a manager doesn't subscribe to any ethical decision-making principles and acts in any situation to simply take personal advantage,he or she would be classified as a(n):

(Multiple Choice)
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Organizational behavior is the study of human behavior in organizations.

(True/False)
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Initial experience of the experiential learning cycle in an organizational behavior course,focuses on:

(Multiple Choice)
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Eagley and colleagues conclude that followers are more accepting of a transformational style of leadership when the leader is male.

(True/False)
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A manager's informational roles include being a figurehead,leader,and liaison.

(True/False)
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An organization is defined as a collection of people working together in a division of labor to achieve a common purpose.

(True/False)
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The shared beliefs and values that influence the behavior of organizational members refers to organizational:

(Multiple Choice)
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Which of the following reflects the expectations of the new generation of workers?

(Multiple Choice)
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