Exam 12: Developing and Leading Teams: Part A

Fault lines refer to the process by which teams divide themselves into subgroups based on one or more attributes.

Effective teams spend equal amounts of time on task-oriented and relations-oriented goals.

Collective efficacy is a team's or group's shared perception of its capability to successfully perform specific tasks.

In organizations,two basic types of groups of interest are friendship groups,which are formal groups,and task groups,which are informal groups.

A group member suffering from the groupthink characteristic of direct pressure might think: "If everyone feels that way,my feelings must be wrong."

The term team empowerment refers to the degree to which its members perceive the group as having four characteristics: potency,meaningfulness,autonomy,and impact.

Teams will typically establish norms for every conceivable situation that a team member is likely to face.

Cohesiveness is an agreement-at-any-cost mentality that results in ineffective team decision making and poor decisions.

One of the reasons for the use of global teams is the desire to develop goods and services in a variety of countries with a minimum level of customization.

A virtual team has members from a variety of countries who are,therefore,often separated significantly by time,distance,culture,and native language.

The behaviors of encouraging,harmonizing,and following are part of the task-oriented role of a team member.

A closed group develops out of the day-to-day activities,interactions,and sentiments of the members for the purpose of meeting their social needs.

When group members make statements such as "No one can stop us now" or "The other team has a bunch of jerks," it's likely that members are suffering from the groupthink characteristic of illusion of popularity.

Team goals are the outcomes desired for the team as a whole,not just goals of the individual members.

The three classifications of behavioral roles in groups and teams are: task-oriented,relations-oriented,and self-oriented.

In a team suffering from the team dysfunction "absence of trust," team members might hesitate to ask for help,provide constructive feedback,or provide help outside their own areas of responsibility.

Cooperation and a sense of shared responsibility develop among team members during the performing stage.

Functional teams bring together the knowledge and skills of people from different specialty areas to identify and solve mutual problems.

In Self Competency: Sanjiv Das's Leadership at CitiMortgage,Das' pioneered a program by which borrowers who have been newly laid off can have their monthly mortgage payments lowered by up to $500 indefinitely.

In the Across Culture Competency: Alcoa's Global Virtual Team,the virtual teams had significant resources at their disposal.