Exam 7: Motivation: Goal Setting and Reward Programs

In Learning from Experience: Enterprise Rent-A-Car,Enterprise had a very different business strategy from that of Hertz,Avis,and Budget.

Visible rewards,such as job titles and premium parking spaces,send signals to employees that rewards are available,timely,and based on performance.

There is strong loyalty to the company that leads to long-term employment in which type of culture?

According to the Change Competency: Nucor's Profit-Sharing Program,Nucor's profit-sharing plan is also based on employees' ability to keep the mills running and discover new ways to improve the quality and amount of steel produced.

____ is a management system that involves managers and employees jointly setting goals for performance and personal development,periodically evaluating the employee's progress toward achieving these goals,and then rewarding the employee.

One of the way to reduce failure in a profit-sharing program is to set clear goals for the program.

The ability of rewards to motivate individuals or a team to high performance depends on all of the following factors except:

The One Step at a Time program was created to encourage employees to seek preventive medical care.How does the program work?

The advantage of informal reward programs is that they are easy to implement and cost effective.

Goal setting has four motivational aspects: goals direct attention,goals inspire other people,goals increase persistence,and goals are hygiene factors.

Individual responses to job dissatisfaction fall into at least six categories,including all of the following except:

To reduce failure when using a profit-sharing plan,you should do all of the following except:

Goal commitment is influenced by expected rewards,received rewards,teamwork,and peer pressures.But,if employees expect to be punished for not achieving goals,the probability of goal commitment is lower.

Informal rewards are most effective when they:

Limitations of a flexible benefit plan include all of the following except:

Flexible benefit plans allow mangers to choose their employee's pay raise each year,with some restrictions.

Goals may improve performance because goals make clear the type and level of performance expected.

The basic types of quantitative measures of outcome that may be used to assess performance include all of the following except:

The conditions that increase the benefits of goal setting include making sure the employee has all of the following except:

In high power distance cultures,which of the following is true of reward systems?