Question 1

Most work sites that have self-managed work teams have well-defined job descriptions for each of the jobs.

Accepted Answer

A) True 
 B)False

Question 2

The reward system used in self-managed work teams is normally a profit-sharing system where a team member's reward is based on the entire organization's performance.

Accepted Answer

A) True 
 B)False

Question 3

Cross-functional team is another term sometimes used instead of self-managed work team.

Accepted Answer

A) True 
 B)False

Question 4

Quality includes aesthetics,reliability,and serviceability.

Accepted Answer

A) True 
 B)False

Question 5

Self-managed work teams operate best when the work team has a physical site with boundaries with which members can identify.

Accepted Answer

A) True 
 B)False

Question 6

Self-managed work teams normally reward members _____.

Accepted Answer

A) in a way similar to reward systems in traditional organizations 
B) based on an hourly rate 
C) based on skills,gain sharing,and employee ownership 
D) based on evaluations of supervisors 
E) answers a and d 
A) in a way similar to reward systems in traditional organizations 
B) based on an hourly rate 
C) based on skills,gain sharing,and employee ownership 
D) based on evaluations of supervisors 
E) answers a and d

Question 7

Which of the following is a characteristic of total quality management?

Accepted Answer

A) partnership with customers and suppliers 
B) small work teams meeting together where they make suggestions for quality improvement to upper management. 
C) upper management identifying and implementing new ways to improve customer satisfaction 
D) middle managers developing new and improved production techniques 
E) all of the above 
A) partnership with customers and suppliers 
B) small work teams meeting together where they make suggestions for quality improvement to upper management. 
C) upper management identifying and implementing new ways to improve customer satisfaction 
D) middle managers developing new and improved production techniques 
E) all of the above

Question 8

Total quality management is a strategy that is usually reserved for the production systems of an organization.

Accepted Answer

A) True 
 B)False

Question 9

Self-managed work teams usually have members with similar organization backgrounds and experiences so that they can work harmoniously with one another.

Accepted Answer

A) True 
 B)False

Question 10

Available research into the effectiveness of self-managed teams _____.

Accepted Answer

A) indicates employees experience greater satisfaction with their work 
B) points to their effectiveness for the organization 
C) indicates employees perform better when supervisors encourage self-direction 
D) all of the above 
E) answers a and c 
A) indicates employees experience greater satisfaction with their work 
B) points to their effectiveness for the organization 
C) indicates employees perform better when supervisors encourage self-direction 
D) all of the above 
E) answers a and c

Question 11

_____ is NOT one of the five core job dimensions of the job characteristics theory.

Accepted Answer

A) Skill variety 
B) Task identity 
C) Autonomy 
D) Motivating potential 
E) Feedback 
A) Skill variety 
B) Task identity 
C) Autonomy 
D) Motivating potential 
E) Feedback

Question 12

Upper management in self-managed work teams is sometimes called the support team.

Accepted Answer

A) True 
 B)False

Question 13

The size of a self-managed work team is usually _____.

Accepted Answer

A) from 10 to 20 members 
B) from 5 to 15 members 
C) from 8 to 12 members 
D) from 12 to 18 members 
E) not important 
A) from 10 to 20 members 
B) from 5 to 15 members 
C) from 8 to 12 members 
D) from 12 to 18 members 
E) not important

Question 14

An approach to enriching jobs is to form natural work units by giving an employee a task that is an identifiable and meaningful whole.

Accepted Answer

A) True 
 B)False

Question 15

Taking fractionalized tasks and putting them back together to form a new and larger module of work is an example of producing positive impact on the core job dimensions of the job characteristic theory.

Accepted Answer

A) True 
 B)False

Question 16

The structure that results from self-managed work teams is one that _____.

Accepted Answer

A) is flat with few levels of managers 
B) has no functional responsibilities (such as accounting and engineering) 
C) has little support staff 
D) all of the above 
E) answers a and c 
A) is flat with few levels of managers 
B) has no functional responsibilities (such as accounting and engineering) 
C) has little support staff 
D) all of the above 
E) answers a and c

Question 17

Another term used instead of self-managed work team is _____.

Accepted Answer

A) detailed work team observation 
B) interteam cross training 
C) autonomous work groups 
D) reverse team development intervention 
E) all of the above 
A) detailed work team observation 
B) interteam cross training 
C) autonomous work groups 
D) reverse team development intervention 
E) all of the above

Question 18

A current trend regarding job design in OD programs is to _____.

Accepted Answer

A) design jobs that will improve the worker's satisfaction and productivity 
B) increase productivity based upon technological innovations 
C) design jobs that will increase the customer's satisfaction 
D) scientifically design a job by breaking it down into its smallest and simplest task so that the job may be appropriately automated 
E) answers a and d 
A) design jobs that will improve the worker's satisfaction and productivity 
B) increase productivity based upon technological innovations 
C) design jobs that will increase the customer's satisfaction 
D) scientifically design a job by breaking it down into its smallest and simplest task so that the job may be appropriately automated 
E) answers a and d

Question 19

_____ determines a job's meaningfulness.

Accepted Answer

A) Skill variety 
B) Task significance 
C) Task identity 
D) all of the above 
E) answers a and c 
A) Skill variety 
B) Task significance 
C) Task identity 
D) all of the above 
E) answers a and c

Question 20

There are normally three elements in self-managed work teams.They are upper management,coordinator,and team leader.

Accepted Answer

A) True 
 B)False

Most work sites that have self-managed work teams have well-defined job descriptions for each of the jobs.

The reward system used in self-managed work teams is normally a profit-sharing system where a team member's reward is based on the entire organization's performance.

Cross-functional team is another term sometimes used instead of self-managed work team.

Quality includes aesthetics,reliability,and serviceability.

Self-managed work teams operate best when the work team has a physical site with boundaries with which members can identify.

Self-managed work teams normally reward members _____.

Which of the following is a characteristic of total quality management?

Total quality management is a strategy that is usually reserved for the production systems of an organization.

Self-managed work teams usually have members with similar organization backgrounds and experiences so that they can work harmoniously with one another.

Available research into the effectiveness of self-managed teams _____.

_____ is NOT one of the five core job dimensions of the job characteristics theory.

Upper management in self-managed work teams is sometimes called the support team.

The size of a self-managed work team is usually _____.

An approach to enriching jobs is to form natural work units by giving an employee a task that is an identifiable and meaningful whole.

Taking fractionalized tasks and putting them back together to form a new and larger module of work is an example of producing positive impact on the core job dimensions of the job characteristic theory.

The structure that results from self-managed work teams is one that _____.

Another term used instead of self-managed work team is _____.

A current trend regarding job design in OD programs is to _____.

_____ determines a job's meaningfulness.

There are normally three elements in self-managed work teams.They are upper management,coordinator,and team leader.

Organization Development and Reinventing the Organization

Organization Renewal: the Challenge of Change

Changing the Culture

Role and Style of the Od Practitioner

The Diagnostic Process

Overcoming Resistance to Change

Od Intervention Strategies

Process Intervention Skills

Employee Empowerment and Interpersonal Interventions

Team Development Interventions

Intergroup Development

Goal Setting for Effective Organizations

High-Performing Systems and the Learning Organization

Organization Transformation and Strategic Change

The Challenge and the Future for Organizations

Filters

Exam 13: Work Team Development

Most work sites that have self-managed work teams have well-defined job descriptions for each of the jobs.

The reward system used in self-managed work teams is normally a profit-sharing system where a team member's reward is based on the entire organization's performance.

Cross-functional team is another term sometimes used instead of self-managed work team.

Quality includes aesthetics,reliability,and serviceability.

Self-managed work teams operate best when the work team has a physical site with boundaries with which members can identify.

Self-managed work teams normally reward members _____.

Which of the following is a characteristic of total quality management?

Total quality management is a strategy that is usually reserved for the production systems of an organization.

Self-managed work teams usually have members with similar organization backgrounds and experiences so that they can work harmoniously with one another.

Available research into the effectiveness of self-managed teams _____.

_____ is NOT one of the five core job dimensions of the job characteristics theory.

Upper management in self-managed work teams is sometimes called the support team.

The size of a self-managed work team is usually _____.

An approach to enriching jobs is to form natural work units by giving an employee a task that is an identifiable and meaningful whole.

Taking fractionalized tasks and putting them back together to form a new and larger module of work is an example of producing positive impact on the core job dimensions of the job characteristic theory.

The structure that results from self-managed work teams is one that _____.

Another term used instead of self-managed work team is _____.

A current trend regarding job design in OD programs is to _____.

_____ determines a job's meaningfulness.

There are normally three elements in self-managed work teams.They are upper management,coordinator,and team leader.

Organization Development and Reinventing the Organization

Organization Renewal: the Challenge of Change

Changing the Culture

Role and Style of the Od Practitioner

The Diagnostic Process

Overcoming Resistance to Change

Od Intervention Strategies

Process Intervention Skills

Employee Empowerment and Interpersonal Interventions

Team Development Interventions

Intergroup Development

Goal Setting for Effective Organizations

High-Performing Systems and the Learning Organization

Organization Transformation and Strategic Change

The Challenge and the Future for Organizations

Filters