Question 1

Achieving a positive, can-do tone in your communications is appropriate in nearly all business situations.

Accepted Answer

A) True 
 B)False

Question 2

At his last review, Lazar was told that his reports succeed at projecting a positive tone but do not seem objective enough. Lazar has asked you, as a trusted colleague, to give him advice on how to improve that aspect of his work. Which of the following will you tell him?

Accepted Answer

A)  Use tables and charts in your report to represent numerical information. 
B)  Provide a well-designed table of contents. 
C)  Use bulleted or enumerated lists to reduce the density of information. 
D)  Provide information, analysis, and advice that is sound, reliable, and unbiased. 
E)  Include an executive summary that provides the quick story of the report. 
A)  Use tables and charts in your report to represent numerical information. 
B)  Provide a well-designed table of contents. 
C)  Use bulleted or enumerated lists to reduce the density of information. 
D)  Provide information, analysis, and advice that is sound, reliable, and unbiased. 
E)  Include an executive summary that provides the quick story of the report.

Question 3

You need not give credit to the original speaker or writer for an idea that is paraphrased.

Accepted Answer

A) True 
 B)False

Question 4

The recommendations made within a business report must be

Accepted Answer

A)  simple and paraphrased. 
B)  methodical and skeptical. 
C)  complex and theoretical. 
D)  general and abstract. 
E)  specific and actionable. 
A)  simple and paraphrased. 
B)  methodical and skeptical. 
C)  complex and theoretical. 
D)  general and abstract. 
E)  specific and actionable.

Question 5

Orlando wants to start a task force to explore ways that his company could improve its energy efficiency. To do so, he will need permission to work with other employees and to use work time for meetings. He also needs a budget so the task force members can attend useful training and seminars. Orlando needs to write up and submit a

Accepted Answer

A)  business report. 
B)  business proposal. 
C)  spreadsheet analysis. 
D)  white paper. 
E)  development timeline. 
A)  business report. 
B)  business proposal. 
C)  spreadsheet analysis. 
D)  white paper. 
E)  development timeline.

Question 6

In a business report, a review of the report's contents should come at the end of the

Accepted Answer

A)  introduction. 
B)  executive summary. 
C)  headings. 
D)  footnotes. 
E)  in-text citations. 
A)  introduction. 
B)  executive summary. 
C)  headings. 
D)  footnotes. 
E)  in-text citations.

Question 7

Generally, formal reports that are submitted to external decision makers do not include a cover page.

Accepted Answer

A) True 
 B)False

Question 8

Felicia is creating a 60-page report for the senior managers in her department. To help her managers navigate such a lengthy report, she should

Accepted Answer

A)  include a SWOT analysis in her report. 
B)  use several cause-effect statements throughout the report. 
C)  provide a structure that decision makers are familiar with. 
D)  use paraphrasing instead of direct quotation. 
E)  use the MLA documentation system instead of APA style. 
A)  include a SWOT analysis in her report. 
B)  use several cause-effect statements throughout the report. 
C)  provide a structure that decision makers are familiar with. 
D)  use paraphrasing instead of direct quotation. 
E)  use the MLA documentation system instead of APA style.

Question 9

How can you avoid plagiarism on a documentwide level?

Accepted Answer

The best way to avoid plagiarism on a do

Question 10

Which of the following aspects of writing business reports relates to the component of credibility known as character?

Accepted Answer

A)  providing facts that help decision makers 
B)  providing positions that help decision makers 
C)  involving decision makers in the process 
D)  addressing the needs of decision makers 
E)  reporting information transparently 
A)  providing facts that help decision makers 
B)  providing positions that help decision makers 
C)  involving decision makers in the process 
D)  addressing the needs of decision makers 
E)  reporting information transparently

Question 11

Which of the following should contain all your research sources and should be provided at the end of your report?

Accepted Answer

A)  the table of contents 
B)  the executive summary 
C)  citations 
D)  footnotes 
E)  the reference list 
A)  the table of contents 
B)  the executive summary 
C)  citations 
D)  footnotes 
E)  the reference list

Question 12

How can you avoid plagiarism on a sentence and paragraph level?

Accepted Answer

To avoid plagiarism on a sentence and pa

Question 13

A report must be reviewed at least once for typos or mechanical errors.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following statements about business reports is true?

Accepted Answer

A)  Precision in most business reports is the result of using the right documentation system. 
B)  It is important to strike a balance between objectivity and positivity in a report. 
C)  A business report should always use as many bulleted or numbered lists as possible. 
D)  A title page should be used in a business report to preview the report's most important contents. 
E)  Preview statements help decision makers judge the quality of the data provided in business reports. 
A)  Precision in most business reports is the result of using the right documentation system. 
B)  It is important to strike a balance between objectivity and positivity in a report. 
C)  A business report should always use as many bulleted or numbered lists as possible. 
D)  A title page should be used in a business report to preview the report's most important contents. 
E)  Preview statements help decision makers judge the quality of the data provided in business reports.

Question 15

A business writer who wants to help readers rapidly process and group the information in a report should

Accepted Answer

A)  include a title page in the report. 
B)  use MLA instead of APA documentation style. 
C)  use bulleting and enumerated lists. 
D)  include a memo of transmittal in the report. 
E)  include a glossary in the back matter. 
A)  include a title page in the report. 
B)  use MLA instead of APA documentation style. 
C)  use bulleting and enumerated lists. 
D)  include a memo of transmittal in the report. 
E)  include a glossary in the back matter.

Question 16

To create a table of contents for his report, Gilbert should list only the second-level headings.

Accepted Answer

A) True 
 B)False

Question 17

Why do reports frequently include appendixes?

Accepted Answer

A)  to help decision makers judge the quality of report data 
B)  to help readers process and group dense information 
C)  to help the readers navigate the report 
D)  to establish the purpose and value of the report 
E)  to provide reference materials 
A)  to help decision makers judge the quality of report data 
B)  to help readers process and group dense information 
C)  to help the readers navigate the report 
D)  to establish the purpose and value of the report 
E)  to provide reference materials

Question 18

Generally, an executive summary for a 50-page report should be about two pages long.

Accepted Answer

A) True 
 B)False

Question 19

In a business report, recommendations

Accepted Answer

A)  address difficult-to-find secondary information. 
B)  allow readers to know exactly where the information came from. 
C)  are based on needs and opportunities described in the body of the paper. 
D)  allow decision makers to examine the data themselves. 
E)  are expressed in exaggerated language for effect. 
A)  address difficult-to-find secondary information. 
B)  allow readers to know exactly where the information came from. 
C)  are based on needs and opportunities described in the body of the paper. 
D)  allow decision makers to examine the data themselves. 
E)  are expressed in exaggerated language for effect.

Question 20

Which of the following components of a formal report falls under the category of "back matter"?

Accepted Answer

A)  the executive summary 
B)  the bibliography 
C)  the table of contents 
D)  the title page 
E)  the memo of transmittal 
A)  the executive summary 
B)  the bibliography 
C)  the table of contents 
D)  the title page 
E)  the memo of transmittal

Achieving a positive, can-do tone in your communications is appropriate in nearly all business situations.

At his last review, Lazar was told that his reports succeed at projecting a positive tone but do not seem objective enough. Lazar has asked you, as a trusted colleague, to give him advice on how to improve that aspect of his work. Which of the following will you tell him?

You need not give credit to the original speaker or writer for an idea that is paraphrased.

The recommendations made within a business report must be

In a business report, a review of the report's contents should come at the end of the

Generally, formal reports that are submitted to external decision makers do not include a cover page.

Felicia is creating a 60-page report for the senior managers in her department. To help her managers navigate such a lengthy report, she should

How can you avoid plagiarism on a documentwide level?

Which of the following aspects of writing business reports relates to the component of credibility known as character?

Which of the following should contain all your research sources and should be provided at the end of your report?

How can you avoid plagiarism on a sentence and paragraph level?

A report must be reviewed at least once for typos or mechanical errors.

Which of the following statements about business reports is true?

A business writer who wants to help readers rapidly process and group the information in a report should

To create a table of contents for his report, Gilbert should list only the second-level headings.

Why do reports frequently include appendixes?

Generally, an executive summary for a 50-page report should be about two pages long.

In a business report, recommendations

Which of the following components of a formal report falls under the category of "back matter"?

Establishing Credibility

Interpersonal Communication and Emotional Intelligence

Team Communication and Difficult Conversations

Communicating Across Cultures

Creating Effective Business Messages

Improving Readability With Style and Design

E-Mail and Other Traditional Tools for Business Communication

Social Media for Business Communication

Routine Business Messages

Persuasive Messages

Bad-News Messages

Research and Business Proposals and Planning for Business Proposals

Planning Presentations

Delivering Presentations

Employment Communication

Filters

Exam 13: Completing Business Proposals and Business Reports

Achieving a positive, can-do tone in your communications is appropriate in nearly all business situations.

At his last review, Lazar was told that his reports succeed at projecting a positive tone but do not seem objective enough. Lazar has asked you, as a trusted colleague, to give him advice on how to improve that aspect of his work. Which of the following will you tell him?

You need not give credit to the original speaker or writer for an idea that is paraphrased.

The recommendations made within a business report must be

In a business report, a review of the report's contents should come at the end of the

Generally, formal reports that are submitted to external decision makers do not include a cover page.

Felicia is creating a 60-page report for the senior managers in her department. To help her managers navigate such a lengthy report, she should

How can you avoid plagiarism on a documentwide level?

Which of the following aspects of writing business reports relates to the component of credibility known as character?

Which of the following should contain all your research sources and should be provided at the end of your report?

How can you avoid plagiarism on a sentence and paragraph level?

A report must be reviewed at least once for typos or mechanical errors.

Which of the following statements about business reports is true?

A business writer who wants to help readers rapidly process and group the information in a report should

To create a table of contents for his report, Gilbert should list only the second-level headings.

Why do reports frequently include appendixes?

Generally, an executive summary for a 50-page report should be about two pages long.

In a business report, recommendations

Which of the following components of a formal report falls under the category of "back matter"?

Establishing Credibility

Interpersonal Communication and Emotional Intelligence

Team Communication and Difficult Conversations

Communicating Across Cultures

Creating Effective Business Messages

Improving Readability With Style and Design

E-Mail and Other Traditional Tools for Business Communication

Social Media for Business Communication

Routine Business Messages

Persuasive Messages

Bad-News Messages

Research and Business Proposals and Planning for Business Proposals

Planning Presentations

Delivering Presentations

Employment Communication

Filters