Question 1

Liz wants to give her readers a mental map of what will be in her report. A preview statement will accomplish this.

Accepted Answer

A) True 
 B)False  True

Question 2

How and why should reports be reviewed?

Accepted Answer

You should always review your reports to ensure that you have been fair to yourself and your readers. Also, you want to make sure the report is as effective as possible. If you have developed the report by yourself, you should still try to get other perspectives before you officially submit it. As you review the report by yourself and with others, run through it numerous times, each time considering a different perspective-accuracy or precision in logic. Make sure you review the report over several sittings and several days if possible, since you are unlikely to catch all of the changes you would ideally make in just one sitting.

Question 3

If you have developed a report by yourself, you do not need to get other perspectives before you officially submit it.

Accepted Answer

A) True 
 B)False  False

Question 4

Why should the important contents of a long business report be summarized in an executive summary?

Accepted Answer

A)  to signal that you have been methodical in collecting, analyzing, and reporting data 
B)  to convey that proper documentation has been used throughout the report 
C)  to provide supporting details for your conclusions 
D)  to allow decision makers to judge the quality of your data 
E)  to enable decision makers to quickly understand and act on the report findings 
A)  to signal that you have been methodical in collecting, analyzing, and reporting data 
B)  to convey that proper documentation has been used throughout the report 
C)  to provide supporting details for your conclusions 
D)  to allow decision makers to judge the quality of your data 
E)  to enable decision makers to quickly understand and act on the report findings

Question 5

Reviewing a report in multiple sittings has a negative impact on the review process.

Accepted Answer

A) True 
 B)False

Question 6

Nearly all reports, especially those that are more than a few pages long, contain a bibliography at the beginning.

Accepted Answer

A) True 
 B)False

Question 7

Gemma is writing a business proposal that suggests taking a customer satisfaction survey. Which of the following actions will make it more likely that Gemma's proposal will succeed?

Accepted Answer

A)  negotiating some details verbally with decision makers before writing the proposal 
B)  focusing mostly on the philosophy behind the idea 
C)  avoiding including distracting details such as timelines or required resources 
D)  using a factual rather than persuasive structure 
E)  avoiding mention of budget until after the general idea is approved 
A)  negotiating some details verbally with decision makers before writing the proposal 
B)  focusing mostly on the philosophy behind the idea 
C)  avoiding including distracting details such as timelines or required resources 
D)  using a factual rather than persuasive structure 
E)  avoiding mention of budget until after the general idea is approved

Question 8

An executive summary tells the story of the report so the busy reader can get the gist of the content.

Accepted Answer

A) True 
 B)False

Question 9

In order to ensure the effectiveness and fairness of your report, you should

Accepted Answer

A)  review the entire report in just one sitting to maintain consistency. 
B)  review the entire document several times to check for accuracy and precision in logic. 
C)  avoid using any gimmicky formatting like bulleted or numbered lists. 
D)  avoid asking colleagues to review it because they will dilute the perspective. 
E)  avoid discussing the report with decision makers because that might sway their opinions. 
A)  review the entire report in just one sitting to maintain consistency. 
B)  review the entire document several times to check for accuracy and precision in logic. 
C)  avoid using any gimmicky formatting like bulleted or numbered lists. 
D)  avoid asking colleagues to review it because they will dilute the perspective. 
E)  avoid discussing the report with decision makers because that might sway their opinions.

Question 10

Which of the following is most likely to be included in the cover page of a report?

Accepted Answer

A)  a list of sources 
B)  a preview statement 
C)  the date of submission 
D)  a mission statement 
E)  the recipients' names 
A)  a list of sources 
B)  a preview statement 
C)  the date of submission 
D)  a mission statement 
E)  the recipients' names

Question 11

You should use direct quotation when

Accepted Answer

A)  a paraphrase will not flow smoothly into the text of your paper. 
B)  you want to avoid documenting references to others' ideas. 
C)  the quotation contains a particularly compelling combination of words. 
D)  you want to express the idea of another speaker in your own words. 
E)  the quotation does not emphasize the credibility of the original speaker. 
A)  a paraphrase will not flow smoothly into the text of your paper. 
B)  you want to avoid documenting references to others' ideas. 
C)  the quotation contains a particularly compelling combination of words. 
D)  you want to express the idea of another speaker in your own words. 
E)  the quotation does not emphasize the credibility of the original speaker.

Question 12

APA and MLA are types of

Accepted Answer

A)  indices. 
B)  tone choices. 
C)  documentation systems. 
D)  bibliographies. 
E)  research guidelines. 
A)  indices. 
B)  tone choices. 
C)  documentation systems. 
D)  bibliographies. 
E)  research guidelines.

Question 13

Explain the importance of fact-based language in reports.

Accepted Answer

Precision in reports relies on facts. Yo

Question 14

The table of contents in a report contains

Accepted Answer

A)  topic sentences from each paragraph. 
B)  all of the preview statements from each section of the report. 
C)  all first-level headings and sometimes all second-level headings. 
D)  section numbers with their corresponding page numbers. 
E)  the introduction from each section of the report. 
A)  topic sentences from each paragraph. 
B)  all of the preview statements from each section of the report. 
C)  all first-level headings and sometimes all second-level headings. 
D)  section numbers with their corresponding page numbers. 
E)  the introduction from each section of the report.

Question 15

Problem statements are most effective when

Accepted Answer

A)  the contextual details in the statements conceal the urgency of the problem. 
B)  they provide the unique context of the problem for the organization. 
C)  they are placed at the end of the report as a review. 
D)  they avoid using predictions and cause-effect statements. 
E)  APA style is used for documentation instead of MLA style. 
A)  the contextual details in the statements conceal the urgency of the problem. 
B)  they provide the unique context of the problem for the organization. 
C)  they are placed at the end of the report as a review. 
D)  they avoid using predictions and cause-effect statements. 
E)  APA style is used for documentation instead of MLA style.

Question 16

Lori is using secondary research to develop a business report. How can she write her report in a way that demonstrates originality in thought?

Accepted Answer

A)  cite all her research sources 
B)  generate her own conclusions and recommendations 
C)  use the most current documentation guidelines 
D)  adopt a methodical approach to decision making 
E)  be careful when making predictions and cause-effect statements 
A)  cite all her research sources 
B)  generate her own conclusions and recommendations 
C)  use the most current documentation guidelines 
D)  adopt a methodical approach to decision making 
E)  be careful when making predictions and cause-effect statements

Question 17

To project objectivity in a report, you should

Accepted Answer

A)  ensure that your enthusiasm and strong positive emotion do not appear to cloud your judgment. 
B)  use paraphrases instead of quotations to make sure ideas are in your own words. 
C)  use bulleting and enumerated lists whenever you have a particularly dense chunk of information. 
D)  use headings throughout the report to make the structure readily apparent. 
E)  combine information from your various sources in novel and insightful ways. 
A)  ensure that your enthusiasm and strong positive emotion do not appear to cloud your judgment. 
B)  use paraphrases instead of quotations to make sure ideas are in your own words. 
C)  use bulleting and enumerated lists whenever you have a particularly dense chunk of information. 
D)  use headings throughout the report to make the structure readily apparent. 
E)  combine information from your various sources in novel and insightful ways.

Question 18

Documenting your sources for secondary research helps decision makers judge the quality of your data.

Accepted Answer

A) True 
 B)False

Question 19

Describe the significance of objectivity and positivity in a report. How should they be related?

Accepted Answer

Achieving a positive, can-do tone in you

Question 20

Carlo is preparing a report on recent trends in his business, and he has done extensive secondary research. To avoid plagiarism on a sentence and paragraph level, he should

Accepted Answer

A)  include the problem statement at the end of the report. 
B)  include a table of contents at the beginning of the report. 
C)  avoid including any attachments in the report. 
D)  document all references to the ideas of others. 
E)  include an executive summary in the report. 
A)  include the problem statement at the end of the report. 
B)  include a table of contents at the beginning of the report. 
C)  avoid including any attachments in the report. 
D)  document all references to the ideas of others. 
E)  include an executive summary in the report.

Liz wants to give her readers a mental map of what will be in her report. A preview statement will accomplish this.

How and why should reports be reviewed?

If you have developed a report by yourself, you do not need to get other perspectives before you officially submit it.

Why should the important contents of a long business report be summarized in an executive summary?

Reviewing a report in multiple sittings has a negative impact on the review process.

Nearly all reports, especially those that are more than a few pages long, contain a bibliography at the beginning.

Gemma is writing a business proposal that suggests taking a customer satisfaction survey. Which of the following actions will make it more likely that Gemma's proposal will succeed?

An executive summary tells the story of the report so the busy reader can get the gist of the content.

In order to ensure the effectiveness and fairness of your report, you should

Which of the following is most likely to be included in the cover page of a report?

You should use direct quotation when

APA and MLA are types of

Explain the importance of fact-based language in reports.

The table of contents in a report contains

Problem statements are most effective when

Lori is using secondary research to develop a business report. How can she write her report in a way that demonstrates originality in thought?

To project objectivity in a report, you should

Documenting your sources for secondary research helps decision makers judge the quality of your data.

Describe the significance of objectivity and positivity in a report. How should they be related?

Carlo is preparing a report on recent trends in his business, and he has done extensive secondary research. To avoid plagiarism on a sentence and paragraph level, he should

Establishing Credibility

Interpersonal Communication and Emotional Intelligence

Team Communication and Difficult Conversations

Communicating Across Cultures

Creating Effective Business Messages

Improving Readability With Style and Design

E-Mail and Other Traditional Tools for Business Communication

Social Media for Business Communication

Routine Business Messages

Persuasive Messages

Bad-News Messages

Research and Business Proposals and Planning for Business Proposals

Planning Presentations

Delivering Presentations

Employment Communication

Filters

Exam 13: Completing Business Proposals and Business Reports

Liz wants to give her readers a mental map of what will be in her report. A preview statement will accomplish this.

How and why should reports be reviewed?

If you have developed a report by yourself, you do not need to get other perspectives before you officially submit it.

Why should the important contents of a long business report be summarized in an executive summary?

Reviewing a report in multiple sittings has a negative impact on the review process.

Nearly all reports, especially those that are more than a few pages long, contain a bibliography at the beginning.

Gemma is writing a business proposal that suggests taking a customer satisfaction survey. Which of the following actions will make it more likely that Gemma's proposal will succeed?

An executive summary tells the story of the report so the busy reader can get the gist of the content.

In order to ensure the effectiveness and fairness of your report, you should

Which of the following is most likely to be included in the cover page of a report?

You should use direct quotation when

APA and MLA are types of

Explain the importance of fact-based language in reports.

The table of contents in a report contains

Problem statements are most effective when

Lori is using secondary research to develop a business report. How can she write her report in a way that demonstrates originality in thought?

To project objectivity in a report, you should

Documenting your sources for secondary research helps decision makers judge the quality of your data.

Describe the significance of objectivity and positivity in a report. How should they be related?

Carlo is preparing a report on recent trends in his business, and he has done extensive secondary research. To avoid plagiarism on a sentence and paragraph level, he should

Establishing Credibility

Interpersonal Communication and Emotional Intelligence

Team Communication and Difficult Conversations

Communicating Across Cultures

Creating Effective Business Messages

Improving Readability With Style and Design

E-Mail and Other Traditional Tools for Business Communication

Social Media for Business Communication

Routine Business Messages

Persuasive Messages

Bad-News Messages

Research and Business Proposals and Planning for Business Proposals

Planning Presentations

Delivering Presentations

Employment Communication

Filters