Question 1

When most of a report is written in long, dense paragraphs, it can create a choppy, staccato-like effect.

Accepted Answer

A) True 
 B)False

Question 2

Your colleague Amy asks you to review her report about the feasibility of opening a new factory in China. The report strikes you as conveying a strong "can-do" attitude, but you suspect that Amy has omitted information that undermines her recommendations. The problem with Amy's report is that it

Accepted Answer

A)  fails to use charts to convey complex numerical information. 
B)  does not balance objectivity and positivity. 
C)  does not accurately credit and document its sources of information. 
D)  fails to present original and innovation ideas. 
E)  does not use a structure that points out its supporting facts and conclusions. 
A)  fails to use charts to convey complex numerical information. 
B)  does not balance objectivity and positivity. 
C)  does not accurately credit and document its sources of information. 
D)  fails to present original and innovation ideas. 
E)  does not use a structure that points out its supporting facts and conclusions.

Question 3

Ernie has to submit a progress report about his project to his manager. What component should he put in the progress report that does not usually appear in other types of business reports?

Accepted Answer

A)  an executive summary 
B)  an introduction 
C)  accomplishments 
D)  business objectives 
E)  headings 
A)  an executive summary 
B)  an introduction 
C)  accomplishments 
D)  business objectives 
E)  headings

Question 4

Shuai is writing a report with a great deal of complicated numerical information. To clarify and simplify this information for decision makers, she should put it into

Accepted Answer

A)  bulleted lists. 
B)  a preview statement. 
C)  an executive summary. 
D)  appendices. 
E)  charts or tables. 
A)  bulleted lists. 
B)  a preview statement. 
C)  an executive summary. 
D)  appendices. 
E)  charts or tables.

Question 5

Reports that do not have a problem statement at the beginning might be perceived as unimportant and lacking direction.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following is true of documenting secondary research sources?

Accepted Answer

A)  Statements that are paraphrased do not require documentation. 
B)  The only thing that has to be documented is a direct quotation. 
C)  Ideas that are summarized do not require documentation. 
D)  Writers can use a variety of documentation systems, including MLA and APA styles. 
E)  The list of research sources should be placed in the executive summary of the report. 
A)  Statements that are paraphrased do not require documentation. 
B)  The only thing that has to be documented is a direct quotation. 
C)  Ideas that are summarized do not require documentation. 
D)  Writers can use a variety of documentation systems, including MLA and APA styles. 
E)  The list of research sources should be placed in the executive summary of the report.

Question 7

When you review business reports, which of the following should you keep in mind?

Accepted Answer

A)  Reports should be comprehensive in their presentation of data. 
B)  Tables, graphs, and charts need to be used as frequently as possible. 
C)  Executive summaries are an unnecessary feature. 
D)  Esoteric words help to create simple and direct communication. 
E)  Glitzy covers and formatted content markers distract from the main text. 
A)  Reports should be comprehensive in their presentation of data. 
B)  Tables, graphs, and charts need to be used as frequently as possible. 
C)  Executive summaries are an unnecessary feature. 
D)  Esoteric words help to create simple and direct communication. 
E)  Glitzy covers and formatted content markers distract from the main text.

Question 8

Which of the following statements about a table of contents is true?

Accepted Answer

A)  A table of contents demonstrates the basic credibility of a report. 
B)  A table of contents is expected for nearly any report over ten pages long. 
C)  A table of contents typically summarizes the most important contents of a report. 
D)  A table of contents helps establish the purpose and value of the report. 
E)  A table of contents is typically part of the glossary. 
A)  A table of contents demonstrates the basic credibility of a report. 
B)  A table of contents is expected for nearly any report over ten pages long. 
C)  A table of contents typically summarizes the most important contents of a report. 
D)  A table of contents helps establish the purpose and value of the report. 
E)  A table of contents is typically part of the glossary.

Question 9

Which of the following raises the credibility of a report?

Accepted Answer

A)  avoiding the use of cause-effect statements 
B)  providing supporting details for your conclusions 
C)  designing the report for ease of use 
D)  using direct quotations rather than paraphrases 
E)  eliminating choppy bulleted lists 
A)  avoiding the use of cause-effect statements 
B)  providing supporting details for your conclusions 
C)  designing the report for ease of use 
D)  using direct quotations rather than paraphrases 
E)  eliminating choppy bulleted lists

Question 10

How has report writing changed over the years?

Accepted Answer

A)  In recent years, reports have become more minimal with regard to aesthetic standards. 
B)  In recent years, style and design have gained more importance over content. 
C)  Reports are much smaller and more compact today than they were in the past. 
D)  Reports must now be accessible to many different clients and constituents. 
E)  Professionals used to be more competitive about using their reports to advance their careers. 
A)  In recent years, reports have become more minimal with regard to aesthetic standards. 
B)  In recent years, style and design have gained more importance over content. 
C)  Reports are much smaller and more compact today than they were in the past. 
D)  Reports must now be accessible to many different clients and constituents. 
E)  Professionals used to be more competitive about using their reports to advance their careers.

Question 11

What have you learned in this chapter about the importance of precision in thinking? Explain how to convey excellent thinking in report writing.

Accepted Answer

The most basic and critical component of

Question 12

Which of the following can damage the objectivity of a business report?

Accepted Answer

A)  putting numerical data in tables 
B)  using bullets to separate related points 
C)  quoting experts on the subject 
D)  eliminating the use of emotional adjectives 
E)  recommending a rush to action 
A)  putting numerical data in tables 
B)  using bullets to separate related points 
C)  quoting experts on the subject 
D)  eliminating the use of emotional adjectives 
E)  recommending a rush to action

Question 13

Nearly all reports contain ______ to help readers quickly navigate through them.

Accepted Answer

A)  copyright notices 
B)  headings 
C)  cover letters 
D)  appendices 
E)  memos 
A)  copyright notices 
B)  headings 
C)  cover letters 
D)  appendices 
E)  memos

Question 14

Why do reports have to be more precise than routine business messages? Explain how writing with precision affects your credibility.

Accepted Answer

Your primary goal as you draft business

Question 15

Why might a writer decide to create a business report in a slide deck format?

Accepted Answer

A)  to avoid the need for navigational tools like headings 
B)  to allow decision makers to see it in a presentation rather than read it 
C)  to carry most of the recommendations in visuals rather than in text 
D)  to eliminate the cover and executive summary 
E)  to make it visually stronger and more creative 
A)  to avoid the need for navigational tools like headings 
B)  to allow decision makers to see it in a presentation rather than read it 
C)  to carry most of the recommendations in visuals rather than in text 
D)  to eliminate the cover and executive summary 
E)  to make it visually stronger and more creative

Question 16

To develop original reports, make sure that you avoid

Accepted Answer

A)  plagiarizing in any form. 
B)  relying on summaries and paraphrases. 
C)  using cause-effect statements. 
D)  using too many bar charts. 
E)  including a problem statement. 
A)  plagiarizing in any form. 
B)  relying on summaries and paraphrases. 
C)  using cause-effect statements. 
D)  using too many bar charts. 
E)  including a problem statement.

Question 17

In most situations, you should use direct quotations rather than paraphrase.

Accepted Answer

A) True 
 B)False

Question 18

You can raise the credibility of your report by providing supporting details for your conclusions.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following components of a formal report falls under the category of "front matter"?

Accepted Answer

A)  the memo of transmittal 
B)  the introduction 
C)  the appendix 
D)  the executive summary 
E)  the bibliography 
A)  the memo of transmittal 
B)  the introduction 
C)  the appendix 
D)  the executive summary 
E)  the bibliography

Question 20

Projecting objectivity involves providing information, analysis, and advice that is sound, reliable, and unbiased.

Accepted Answer

A) True 
 B)False

When most of a report is written in long, dense paragraphs, it can create a choppy, staccato-like effect.

Your colleague Amy asks you to review her report about the feasibility of opening a new factory in China. The report strikes you as conveying a strong "can-do" attitude, but you suspect that Amy has omitted information that undermines her recommendations. The problem with Amy's report is that it

Ernie has to submit a progress report about his project to his manager. What component should he put in the progress report that does not usually appear in other types of business reports?

Shuai is writing a report with a great deal of complicated numerical information. To clarify and simplify this information for decision makers, she should put it into

Reports that do not have a problem statement at the beginning might be perceived as unimportant and lacking direction.

Which of the following is true of documenting secondary research sources?

When you review business reports, which of the following should you keep in mind?

Which of the following statements about a table of contents is true?

Which of the following raises the credibility of a report?

How has report writing changed over the years?

What have you learned in this chapter about the importance of precision in thinking? Explain how to convey excellent thinking in report writing.

Which of the following can damage the objectivity of a business report?

Nearly all reports contain ______ to help readers quickly navigate through them.

Why do reports have to be more precise than routine business messages? Explain how writing with precision affects your credibility.

Why might a writer decide to create a business report in a slide deck format?

To develop original reports, make sure that you avoid

In most situations, you should use direct quotations rather than paraphrase.

You can raise the credibility of your report by providing supporting details for your conclusions.

Which of the following components of a formal report falls under the category of "front matter"?

Projecting objectivity involves providing information, analysis, and advice that is sound, reliable, and unbiased.

Establishing Credibility

Interpersonal Communication and Emotional Intelligence

Team Communication and Difficult Conversations

Communicating Across Cultures

Creating Effective Business Messages

Improving Readability With Style and Design

E-Mail and Other Traditional Tools for Business Communication

Social Media for Business Communication

Routine Business Messages

Persuasive Messages

Bad-News Messages

Research and Business Proposals and Planning for Business Proposals

Planning Presentations

Delivering Presentations

Employment Communication

Filters

Exam 13: Completing Business Proposals and Business Reports

When most of a report is written in long, dense paragraphs, it can create a choppy, staccato-like effect.

Your colleague Amy asks you to review her report about the feasibility of opening a new factory in China. The report strikes you as conveying a strong "can-do" attitude, but you suspect that Amy has omitted information that undermines her recommendations. The problem with Amy's report is that it

Ernie has to submit a progress report about his project to his manager. What component should he put in the progress report that does not usually appear in other types of business reports?

Shuai is writing a report with a great deal of complicated numerical information. To clarify and simplify this information for decision makers, she should put it into

Reports that do not have a problem statement at the beginning might be perceived as unimportant and lacking direction.

Which of the following is true of documenting secondary research sources?

When you review business reports, which of the following should you keep in mind?

Which of the following statements about a table of contents is true?

Which of the following raises the credibility of a report?

How has report writing changed over the years?

What have you learned in this chapter about the importance of precision in thinking? Explain how to convey excellent thinking in report writing.

Which of the following can damage the objectivity of a business report?

Nearly all reports contain ______ to help readers quickly navigate through them.

Why do reports have to be more precise than routine business messages? Explain how writing with precision affects your credibility.

Why might a writer decide to create a business report in a slide deck format?

To develop original reports, make sure that you avoid

In most situations, you should use direct quotations rather than paraphrase.

You can raise the credibility of your report by providing supporting details for your conclusions.

Which of the following components of a formal report falls under the category of "front matter"?

Projecting objectivity involves providing information, analysis, and advice that is sound, reliable, and unbiased.

Establishing Credibility

Interpersonal Communication and Emotional Intelligence

Team Communication and Difficult Conversations

Communicating Across Cultures

Creating Effective Business Messages

Improving Readability With Style and Design

E-Mail and Other Traditional Tools for Business Communication

Social Media for Business Communication

Routine Business Messages

Persuasive Messages

Bad-News Messages

Research and Business Proposals and Planning for Business Proposals

Planning Presentations

Delivering Presentations

Employment Communication

Filters