Question 1

Which of the following statements about cover pages is true?

Accepted Answer

A)  Cover pages should summarize the most important contents of a report. 
B)  Cover pages consist of a list of first-level and second-level headings. 
C)  Formal reports, regardless of length, always include a cover page. 
D)  The cover page is generally the least emphasized aspect of document design. 
E)  Cover pages typically include the names of all the recipients. 
A)  Cover pages should summarize the most important contents of a report. 
B)  Cover pages consist of a list of first-level and second-level headings. 
C)  Formal reports, regardless of length, always include a cover page. 
D)  The cover page is generally the least emphasized aspect of document design. 
E)  Cover pages typically include the names of all the recipients.

Question 2

Which of the following is an advantage of preview statements?

Accepted Answer

A)  They allow decision makers to judge the quality of your data. 
B)  They can help decision makers follow the direction of your text. 
C)  They decrease the length of your report. 
D)  They help establish the purpose and value of the report. 
E)  They provide supporting details for your conclusions. 
A)  They allow decision makers to judge the quality of your data. 
B)  They can help decision makers follow the direction of your text. 
C)  They decrease the length of your report. 
D)  They help establish the purpose and value of the report. 
E)  They provide supporting details for your conclusions.

Question 3

Research-based business reports are generally collaborative efforts.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following is a guideline for reviewing business reports?

Accepted Answer

A)  Make sure that the report projects more positivity than objectivity. 
B)  Avoid discussing the report with the ultimate decision makers. 
C)  Run through the report numerous times, each time considering a different perspective. 
D)  Avoid getting others' perspectives on the report because different people have different opinions. 
E)  Review the report only if it deals with sensitive marketing strategies. 
A)  Make sure that the report projects more positivity than objectivity. 
B)  Avoid discussing the report with the ultimate decision makers. 
C)  Run through the report numerous times, each time considering a different perspective. 
D)  Avoid getting others' perspectives on the report because different people have different opinions. 
E)  Review the report only if it deals with sensitive marketing strategies.

Question 5

Problem statements in business reports are most effective when their matter-of-fact tone downplays the urgency of the problems.

Accepted Answer

A) True 
 B)False

Question 6

You should project objectivity more than positivity in business reports.

Accepted Answer

A) True 
 B)False

Question 7

Decision makers are unlikely to take your report seriously when you

Accepted Answer

A)  combine information from various sources in novel ways. 
B)  use verbatim restatements from another source. 
C)  make recommendations that are not explicitly linked to facts and conclusions. 
D)  express in your own words the original idea of one of your research sources. 
E)  weave together information from more than three sources. 
A)  combine information from various sources in novel ways. 
B)  use verbatim restatements from another source. 
C)  make recommendations that are not explicitly linked to facts and conclusions. 
D)  express in your own words the original idea of one of your research sources. 
E)  weave together information from more than three sources.

Question 8

Precision in reports relies on

Accepted Answer

A)  documentation. 
B)  conclusions. 
C)  recommendations. 
D)  definitions. 
E)  facts. 
A)  documentation. 
B)  conclusions. 
C)  recommendations. 
D)  definitions. 
E)  facts.

Question 9

What role do headings and preview statements play in a report?

Accepted Answer

Nearly all reports contain headings to h

Question 10

What does it mean to demonstrate originality in thought when using secondary research to develop reports?

Accepted Answer

A)  to combine information from a variety of sources in novel and insightful ways 
B)  to use indirect quotations when the quotation contains a particularly compelling combination of words 
C)  to raise the credibility of your report by carefully dealing with cause-effect statements 
D)  to provide citations to indicate the information you have drawn from other sources 
E)  to meld the ideas from two different sources in a way that keeps their true meaning 
A)  to combine information from a variety of sources in novel and insightful ways 
B)  to use indirect quotations when the quotation contains a particularly compelling combination of words 
C)  to raise the credibility of your report by carefully dealing with cause-effect statements 
D)  to provide citations to indicate the information you have drawn from other sources 
E)  to meld the ideas from two different sources in a way that keeps their true meaning

Question 11

What are the advantage and the disadvantage of using bulleted lists in reports?

Accepted Answer

Since reports often contain dense inform

Question 12

Which of the following will help you ensure that your report is fair and effective?

Accepted Answer

A)  reviewing the entire report in just one sitting 
B)  avoiding the use of direct quotations 
C)  giving more importance to positivity rather than objectivity 
D)  reviewing your report from the perspective of decision makers 
E)  giving the emotional reasons for your recommendations 
A)  reviewing the entire report in just one sitting 
B)  avoiding the use of direct quotations 
C)  giving more importance to positivity rather than objectivity 
D)  reviewing your report from the perspective of decision makers 
E)  giving the emotional reasons for your recommendations

Question 13

What are common elements of business proposals? Which of these elements focuses on why the proposal writer (or the organization the writer represents) is the best choice to carry out the proposal?

Accepted Answer

Some of the most common elements of prop

Question 14

What is the probable effect of using too many bullet points in a report?

Accepted Answer

A)  It makes the report seem like it lacks direction. 
B)  It can create a choppy, staccato-like effect. 
C)  It makes the report difficult to navigate. 
D)  It casts a shadow of doubt on the quality of data. 
E)  It demonstrates your lack of originality in thought. 
A)  It makes the report seem like it lacks direction. 
B)  It can create a choppy, staccato-like effect. 
C)  It makes the report difficult to navigate. 
D)  It casts a shadow of doubt on the quality of data. 
E)  It demonstrates your lack of originality in thought.

Question 15

Which of the following aspects of writing business reports relates to the component of credibility known as caring?

Accepted Answer

A)  providing facts that help decision makers 
B)  providing conclusions that help decision makers 
C)  addressing the needs of decision makers 
D)  reporting information honestly 
E)  reporting information transparently 
A)  providing facts that help decision makers 
B)  providing conclusions that help decision makers 
C)  addressing the needs of decision makers 
D)  reporting information honestly 
E)  reporting information transparently

Question 16

Which of the following statements about paraphrasing is true?

Accepted Answer

A)  Paraphrasing involves using your own words to express the meaning of the original speaker. 
B)  In most situations, you should use direct quotations rather than paraphrasing. 
C)  Paraphrasing helps you document references to others' ideas. 
D)  You must paraphrase when the original quotation contains a compelling combination of words. 
E)  Paraphrasing is used to emphasize the credibility of the original speaker or writer. 
A)  Paraphrasing involves using your own words to express the meaning of the original speaker. 
B)  In most situations, you should use direct quotations rather than paraphrasing. 
C)  Paraphrasing helps you document references to others' ideas. 
D)  You must paraphrase when the original quotation contains a compelling combination of words. 
E)  Paraphrasing is used to emphasize the credibility of the original speaker or writer.

Question 17

Which of the following statements about headings is true?

Accepted Answer

A)  If a report contains a table of contents, headings are unnecessary. 
B)  At a minimum, you should include third-level headings. 
C)  All types of reports, except survey reports, should include headings. 
D)  Reports over five pages long are likely to require second-level headings. 
E)  Headings should be structural, not descriptive of content. 
A)  If a report contains a table of contents, headings are unnecessary. 
B)  At a minimum, you should include third-level headings. 
C)  All types of reports, except survey reports, should include headings. 
D)  Reports over five pages long are likely to require second-level headings. 
E)  Headings should be structural, not descriptive of content.

Question 18

Emily included the following passage in her report: "Other mid-price restaurants in the Chicago area have achieved phenomenal success by offering several vegetarian options on their menus. I suggest that Family Feast test whether this approach will benefit us by gradually rolling out new menu choices, one at a time, over a six-month period. We can then do customer surveys to determine how the new dishes have been received." What should Emily change to make her report more objective?

Accepted Answer

A)  Change the suggestion of a gradual, six-month rollout to an immediate overhaul of the menu. 
B)  Eliminate the subjective step of following up with customer surveys. 
C)  Replace the vague phrase "several vegetarian options" with the names of specific menu choices. 
D)  Change the six-month rollout period to a six-week period to obtain results more quickly. 
E)  Change "achieved phenomenal success" to "improved customer satisfaction." 
A)  Change the suggestion of a gradual, six-month rollout to an immediate overhaul of the menu. 
B)  Eliminate the subjective step of following up with customer surveys. 
C)  Replace the vague phrase "several vegetarian options" with the names of specific menu choices. 
D)  Change the six-month rollout period to a six-week period to obtain results more quickly. 
E)  Change "achieved phenomenal success" to "improved customer satisfaction."

Which of the following statements about cover pages is true?

Which of the following is an advantage of preview statements?

Research-based business reports are generally collaborative efforts.

Which of the following is a guideline for reviewing business reports?

Problem statements in business reports are most effective when their matter-of-fact tone downplays the urgency of the problems.

You should project objectivity more than positivity in business reports.

Decision makers are unlikely to take your report seriously when you

Precision in reports relies on

What role do headings and preview statements play in a report?

What does it mean to demonstrate originality in thought when using secondary research to develop reports?

What are the advantage and the disadvantage of using bulleted lists in reports?

Which of the following will help you ensure that your report is fair and effective?

What are common elements of business proposals? Which of these elements focuses on why the proposal writer (or the organization the writer represents) is the best choice to carry out the proposal?

What is the probable effect of using too many bullet points in a report?

Which of the following aspects of writing business reports relates to the component of credibility known as caring?

Which of the following statements about paraphrasing is true?

Which of the following statements about headings is true?

Establishing Credibility

Interpersonal Communication and Emotional Intelligence

Team Communication and Difficult Conversations

Communicating Across Cultures

Creating Effective Business Messages

Improving Readability With Style and Design

E-Mail and Other Traditional Tools for Business Communication

Social Media for Business Communication

Routine Business Messages

Persuasive Messages

Bad-News Messages

Research and Business Proposals and Planning for Business Proposals

Planning Presentations

Delivering Presentations

Employment Communication

Filters

Exam 13: Completing Business Proposals and Business Reports

Which of the following statements about cover pages is true?

Which of the following is an advantage of preview statements?

Research-based business reports are generally collaborative efforts.

Which of the following is a guideline for reviewing business reports?

Problem statements in business reports are most effective when their matter-of-fact tone downplays the urgency of the problems.

You should project objectivity more than positivity in business reports.

Decision makers are unlikely to take your report seriously when you

Precision in reports relies on

What role do headings and preview statements play in a report?

What does it mean to demonstrate originality in thought when using secondary research to develop reports?

What are the advantage and the disadvantage of using bulleted lists in reports?

Which of the following will help you ensure that your report is fair and effective?

What are common elements of business proposals? Which of these elements focuses on why the proposal writer (or the organization the writer represents) is the best choice to carry out the proposal?

What is the probable effect of using too many bullet points in a report?

Which of the following aspects of writing business reports relates to the component of credibility known as caring?

Which of the following statements about paraphrasing is true?

Which of the following statements about headings is true?

Establishing Credibility

Interpersonal Communication and Emotional Intelligence

Team Communication and Difficult Conversations

Communicating Across Cultures

Creating Effective Business Messages

Improving Readability With Style and Design

E-Mail and Other Traditional Tools for Business Communication

Social Media for Business Communication

Routine Business Messages

Persuasive Messages

Bad-News Messages

Research and Business Proposals and Planning for Business Proposals

Planning Presentations

Delivering Presentations

Employment Communication

Filters