Exam 3: Team Communication and Difficult Conversations

Nick, Julie, and Raul each share different ideas about how the team should approach work, and the team spends some time debating which ideas to adopt. What stage is the team at?

Effective teams spend about half their time bonding by talking about social activities.

What is a virtual watercooler?

Which of the following would be the most productive time to schedule a meeting?

What is the purpose of an agenda, and how does it relate to effective meetings?

Hector and his team work for an educational publisher. The team has to write a report comparing the textbooks of three competitors. Who would be the best person to polish the final version of their report so it has a consistent voice?

An absence of conflict during conversations might imply that employees are not voicing their true perspectives.

List the traits of effective teams.

How should a leader who wants a high-performing team view dissent in meetings? Explain.

Which of the following is characteristic of the norming stage of team development?

When developing an agenda to address high-priority items, items of least importance must be placed near the beginning of the agenda.

What should the leader do just before closing a meeting?

What are at least three ways to build team rapport on virtual teams?

Teams rapidly develop shared perceptions and commitment during the _____ stage of team development.

Which of the following practices helps to increase buy-in from virtual meeting participants?

Sally attends a meeting that focuses on brainstorming how to solve a particular problem. The agenda is fluid, and the team adjusts the time it spends on various tasks as needed. This is an example of a coordination meeting.

Moira has a standard way of running meetings that she has used for a long time. Her meetings tend to be efficient but dry, and people have difficulty feeling engaged. Which of the following techniques should Moira use to solve that problem?

Why is disagreeing diplomatically an important component of managing difficult conversations?

Which stage of team development do virtual teams sometimes skip?

One significant advantage of virtual meetings is that team members can multitask during them.