Exam 3: Team Communication and Difficult Conversations

After Karla's team completed the first draft of its group document, the team asked her to edit it carefully for grammar, punctuation, and spelling. At the next meeting, the group decided one section of the document was not relevant and deleted it. Karla was upset about her wasted work. What did the team do wrong?

Whenever he has to present a proposal to his managers, LeRoy is able to distance himself from his ideas and accept criticism without becoming defensive. What process enables LeRoy to do this?

In best-case scenarios, work teams usually take six to seven weeks to achieve maximum performance.

In which of the following situations is a company most likely to need a series of problem-solving meetings that have no preset agenda?

High self-awareness is crucial for handling difficult conversations successfully.

Which of the following is a trait that contributes to the inherent diversity of a team?

What is a recommended method of planning thoroughly for meetings?

Which of the following is the role of a facilitator?

Oscar starts his meetings by describing the procedures he wants people to follow while taking part in the discussion and explaining what topics must be kept confidential. By doing this, Oscar is providing

Because virtual teams have a more difficult time building relationships than traditional teams, experts recommend starting each virtual meeting with social chat.

David has just been appointed leader of a new virtual team. He senses that the team members have doubts about each other's competence. What can he do to alleviate this situation?

Melva perceives that Jonathan, the meeting facilitator, seems to favor one position over others. As a result, Melva may be reluctant to share her opinions.

What impact does 2-D diversity have on a company?

Erik is a manager who organizes his department into teams at the beginning of September. By December, he worries because the teams are still having conflict and do not seem very productive. What would be the best advice to give Erik?

What are some of the roles that team members might be assigned in a group writing project?

Team leader Sean always follows through after meetings by asking all the participants how they are doing with their assigned action items. What effect is this likely to have on the other team members?

The basic principles of team communication all depend on a strong speaking-centered approach.

What do professionals identify as the number one challenge of working in virtual teams?

What impact does it have on long-term virtual teams when they meet in person?

Barb's team has to write a report recommending three healthcare plans to offer the company's employees next year. At the planning meeting, each person is assigned responsibilities. Which of the following team members is not carrying a fair share of the group's work?