Question 1

In monolithic organizations

Accepted Answer

A)  minorities primarily hold low-status jobs. 
B)  minority members identify strongly with the company. 
C)  minority members need not adopt the norms of the majority to survive. 
D)  cultural integration is very high. 
E)  discrimination and prejudice are almost non-existent. 
A)  minorities primarily hold low-status jobs. 
B)  minority members identify strongly with the company. 
C)  minority members need not adopt the norms of the majority to survive. 
D)  cultural integration is very high. 
E)  discrimination and prejudice are almost non-existent.

Question 2

An invisible barrier that makes it difficult for certain groups, such as minorities and women, to move beyond a certain level in the organizational hierarchy is referred to as the

Accepted Answer

A)  span of control. 
B)  glass ceiling. 
C)  service gap. 
D)  value chain. 
E)  Gini index. 
A)  span of control. 
B)  glass ceiling. 
C)  service gap. 
D)  value chain. 
E)  Gini index.

Question 3

Employers who have adopted onsite child care report decreased turnover, decreased absenteeism, and improved morale.

Accepted Answer

A) True 
 B)False

Question 4

A study by the Department of Labor's Glass Ceiling Institute showed that

Accepted Answer

A)  the stock performance of firms that were high performers on diversity-related goals was over twice as high as that of other firms. 
B)  companies with diverse work teams are more likely to succumb to groupthink. 
C)  the cohesiveness among employees was significantly high in organizations that had a diverse workforce. 
D)  companies with the highest percentage of women among senior managers had a significantly lower return to shareholders than companies with the lowest percentage. 
E)  organizations with a diverse workforce lack flexibility and creativity when compared to other firms. 
A)  the stock performance of firms that were high performers on diversity-related goals was over twice as high as that of other firms. 
B)  companies with diverse work teams are more likely to succumb to groupthink. 
C)  the cohesiveness among employees was significantly high in organizations that had a diverse workforce. 
D)  companies with the highest percentage of women among senior managers had a significantly lower return to shareholders than companies with the lowest percentage. 
E)  organizations with a diverse workforce lack flexibility and creativity when compared to other firms.

Question 5

Which of the following is considered a disability under Americans with Disabilities Act ADA)?

Accepted Answer

A)  Chicken pox 
B)  Conjunctivitis 
C)  Alcoholism 
D)  Sinus infection 
E)  Influenza 
A)  Chicken pox 
B)  Conjunctivitis 
C)  Alcoholism 
D)  Sinus infection 
E)  Influenza

Question 6

Which of the following is one of the disadvantages commonly associated with a diversified workforce?

Accepted Answer

A)  reduced organizational flexibility 
B)  increased groupthink 
C)  increased communication problems 
D)  enhanced cohesiveness 
E)  reduced creativity and innovation 
A)  reduced organizational flexibility 
B)  increased groupthink 
C)  increased communication problems 
D)  enhanced cohesiveness 
E)  reduced creativity and innovation

Question 7

Do you think organizations should hire disabled employees? Give reasons to support your answer.

Accepted Answer

Answers may vary. A student wh

Question 8

Ryan, as part of his recent promotion, attended a training program that focused on issues like active listening, mentoring, and giving feedback. The training program required Ryan to participate in exercises that focused on these areas along with other managers and employees. Ryan found the seminar to be very helpful in pointing out the different approaches preferred by people from different backgrounds. This type of instruction is common in diversity training and is referred to as

Accepted Answer

A)  reverse mentoring. 
B)  skill building. 
C)  gap analysis. 
D)  awareness building. 
E)  homogeneity training. 
A)  reverse mentoring. 
B)  skill building. 
C)  gap analysis. 
D)  awareness building. 
E)  homogeneity training.

Question 9

Component 3, as described in Scenario B, is an example of

Accepted Answer

A)  job rotation. 
B)  job sharing. 
C)  awareness building. 
D)  flexible work arrangements. 
E)  work study analysis. 
A)  job rotation. 
B)  job sharing. 
C)  awareness building. 
D)  flexible work arrangements. 
E)  work study analysis.

Question 10

How do businesses benefit by hiring physically disabled people?

Accepted Answer

A)  Their costs will reduce as they do not have pay salaries to such employees. 
B)  They can avail tax credits. 
C)  They are exempted from paying interests on the loans borrowed. 
D)  They can legally support the glass ceiling effect. 
E)  They will never experience a financial loss. 
A)  Their costs will reduce as they do not have pay salaries to such employees. 
B)  They can avail tax credits. 
C)  They are exempted from paying interests on the loans borrowed. 
D)  They can legally support the glass ceiling effect. 
E)  They will never experience a financial loss.

Question 11

Which of the following is one of the goals of diversity training?

Accepted Answer

A)  maintaining a homogenous team 
B)  identifying and reducing hidden biases toward minority groups 
C)  increasing instances of groupthink 
D)  decreasing cultural integration 
E)  encouraging minority group members to adopt the norms of the majority 
A)  maintaining a homogenous team 
B)  identifying and reducing hidden biases toward minority groups 
C)  increasing instances of groupthink 
D)  decreasing cultural integration 
E)  encouraging minority group members to adopt the norms of the majority

Question 12

According to the Americans with Disabilities Act ADA), a disability is strictly defined as

Accepted Answer

A)  a physical impairment that precludes someone from working. 
B)  a disabling condition that makes a person highly dependent on others. 
C)  a physical or mental impairment that substantially limits a major life activity. 
D)  a condition in which a person is paralyzed. 
E)  the contraction of a disease that is contagious or epidemic. 
A)  a physical impairment that precludes someone from working. 
B)  a disabling condition that makes a person highly dependent on others. 
C)  a physical or mental impairment that substantially limits a major life activity. 
D)  a condition in which a person is paralyzed. 
E)  the contraction of a disease that is contagious or epidemic.

Question 13

Both categories of harassment, quid pro quo and hostile environment, violate _____, regardless of the sex of the harasser and the victim.

Accepted Answer

A)  Americans with Disabilities Act 
B)  Fair Labor Standards Act 
C)  Title VII of the Civil Rights Act of 1964 
D)  Labor-Management Reporting and Disclosure Act 
E)  Equal Employment Opportunity Act 
A)  Americans with Disabilities Act 
B)  Fair Labor Standards Act 
C)  Title VII of the Civil Rights Act of 1964 
D)  Labor-Management Reporting and Disclosure Act 
E)  Equal Employment Opportunity Act

Question 14

Discuss the problem of sexual harassment at the workplace. What can organizations do to manage this problem?

Accepted Answer

Answers may vary. Any form of unwelcome

Question 15

_____ form the largest unemployed minority population in the United States.

Accepted Answer

A)  People with disabilities 
B)  Young adults 
C)  Asians 
D)  Catholics 
E)  Married individuals 
A)  People with disabilities 
B)  Young adults 
C)  Asians 
D)  Catholics 
E)  Married individuals

Question 16

In the context of _____ at the workplace, hostile environment occurs when submission to or rejection of sexual conduct is used as a basis for employment decisions.

Accepted Answer

A)  sexual harassment 
B)  nepotism 
C)  quid pro quo 
D)  whistleblowing 
E)  racism 
A)  sexual harassment 
B)  nepotism 
C)  quid pro quo 
D)  whistleblowing 
E)  racism

Question 17

Discuss the challenges of a diverse workforce.

Accepted Answer

Some of the challeng

Question 18

To correct the past exclusion of women and minorities, companies introduced _____ special efforts to recruit and hire qualified members of groups that have been discriminated against in the past.

Accepted Answer

A)  ethnocentrism 
B)  affirmative action 
C)  groupthink 
D)  social audits 
E)  class action suits 
A)  ethnocentrism 
B)  affirmative action 
C)  groupthink 
D)  social audits 
E)  class action suits

Question 19

The "Stay and Gain" program appears to be designed to

Accepted Answer

A)  attract and retain talented employees. 
B)  increase instances of groupthink. 
C)  create a monolithic organization. 
D)  increase ethnocentrism in employees. 
E)  promote glass ceiling effect. 
A)  attract and retain talented employees. 
B)  increase instances of groupthink. 
C)  create a monolithic organization. 
D)  increase ethnocentrism in employees. 
E)  promote glass ceiling effect.

Question 20

Future trends in the labor force include an):

Accepted Answer

A)  smaller labor force. 
B)  inexperienced labor force. 
C)  more homogenous labor force. 
D)  younger labor force. 
E)  less specialized labor force. 
A)  smaller labor force. 
B)  inexperienced labor force. 
C)  more homogenous labor force. 
D)  younger labor force. 
E)  less specialized labor force.

In monolithic organizations

An invisible barrier that makes it difficult for certain groups, such as minorities and women, to move beyond a certain level in the organizational hierarchy is referred to as the

Employers who have adopted onsite child care report decreased turnover, decreased absenteeism, and improved morale.

A study by the Department of Labor's Glass Ceiling Institute showed that

Which of the following is considered a disability under Americans with Disabilities Act ADA)?

Which of the following is one of the disadvantages commonly associated with a diversified workforce?

Do you think organizations should hire disabled employees? Give reasons to support your answer.

Component 3, as described in Scenario B, is an example of

How do businesses benefit by hiring physically disabled people?

Which of the following is one of the goals of diversity training?

According to the Americans with Disabilities Act ADA), a disability is strictly defined as

Both categories of harassment, quid pro quo and hostile environment, violate _____, regardless of the sex of the harasser and the victim.

Discuss the problem of sexual harassment at the workplace. What can organizations do to manage this problem?

_____ form the largest unemployed minority population in the United States.

In the context of _____ at the workplace, hostile environment occurs when submission to or rejection of sexual conduct is used as a basis for employment decisions.

Discuss the challenges of a diverse workforce.

To correct the past exclusion of women and minorities, companies introduced _____ special efforts to recruit and hire qualified members of groups that have been discriminated against in the past.

The "Stay and Gain" program appears to be designed to

Future trends in the labor force include an):

Managing Effectively in a Global World

The Evolution of Management

The Organizational Environment and Culture

Ethics and Corporate Responsibility

Planning and Decision Making

Entrepreneurship

Organizing for Success

Managing Human Resources

Leadership

Motivating People

Teamwork

Communicating

Managerial Control

Innovating and Changing

Filters

Exam 9: Managing Diversity and Inclusion

In monolithic organizations

An invisible barrier that makes it difficult for certain groups, such as minorities and women, to move beyond a certain level in the organizational hierarchy is referred to as the

Employers who have adopted onsite child care report decreased turnover, decreased absenteeism, and improved morale.

A study by the Department of Labor's Glass Ceiling Institute showed that

Which of the following is considered a disability under Americans with Disabilities Act ADA)?

Which of the following is one of the disadvantages commonly associated with a diversified workforce?

Do you think organizations should hire disabled employees? Give reasons to support your answer.

Component 3, as described in Scenario B, is an example of

How do businesses benefit by hiring physically disabled people?

Which of the following is one of the goals of diversity training?

According to the Americans with Disabilities Act ADA), a disability is strictly defined as

Both categories of harassment, quid pro quo and hostile environment, violate _____, regardless of the sex of the harasser and the victim.

Discuss the problem of sexual harassment at the workplace. What can organizations do to manage this problem?

_____ form the largest unemployed minority population in the United States.

In the context of _____ at the workplace, hostile environment occurs when submission to or rejection of sexual conduct is used as a basis for employment decisions.

Discuss the challenges of a diverse workforce.

To correct the past exclusion of women and minorities, companies introduced _____ special efforts to recruit and hire qualified members of groups that have been discriminated against in the past.

The "Stay and Gain" program appears to be designed to

Future trends in the labor force include an):

Managing Effectively in a Global World

The Evolution of Management

The Organizational Environment and Culture

Ethics and Corporate Responsibility

Planning and Decision Making

Entrepreneurship

Organizing for Success

Managing Human Resources

Leadership

Motivating People

Teamwork

Communicating

Managerial Control

Innovating and Changing

Filters