Question 1

The first step in the decision-making process involves __________.

Accepted Answer

A) Generating alternative solutions and evaluating them. 
B) Selecting a preferred solution. 
C) Implementing the preferred solution. 
D) Identifying and defining the problem. 
E) Evaluating the results. 
A) Generating alternative solutions and evaluating them. 
B) Selecting a preferred solution. 
C) Implementing the preferred solution. 
D) Identifying and defining the problem. 
E) Evaluating the results.

Question 2

__________ meets the specific information needs of managers as they make decisions on a daily basis.

Accepted Answer

A) An extranet. 
B) An intranet. 
C) A management information system. 
D) An enterprise-wide network. 
E) An inter-organizational information system. 
A) An extranet. 
B) An intranet. 
C) A management information system. 
D) An enterprise-wide network. 
E) An inter-organizational information system.

Question 3

Unstructured problems are ones that are familiar,straightforward,and clear with respect to the information needs.

Accepted Answer

A) True 
 B)False

Question 4

The management process of planning,organizing,leading,and controlling is ultimately driven by information.

Accepted Answer

A) True 
 B)False

Question 5

When a manager chooses the first satisfactory alternative that comes to his or her attention during the decision-making process,______________ occurs.

Accepted Answer

A) Rationalization. 
B) Intuition. 
C) Satisficing. 
D) Optimization. 
E) Utilitarianism. 
A) Rationalization. 
B) Intuition. 
C) Satisficing. 
D) Optimization. 
E) Utilitarianism.

Question 6

__________ indicates that decisions are rational only within the boundaries defined by the available information.

Accepted Answer

A) Bounded rationality. 
B) Available rationality. 
C) Limited decision making. 
D) Classical decision making. 
E) Optimal rationality. 
A) Bounded rationality. 
B) Available rationality. 
C) Limited decision making. 
D) Classical decision making. 
E) Optimal rationality.

Question 7

The advantages of appropriate information technology IT)utilization include all of the following EXCEPT:

Accepted Answer

A) MIS utilization allows for better and timelier access to useful information,as well as for involving more people in the planning process. 
B) MIS utilization allows for more ongoing and informed communication among all parts of the organization,helping ensure better coordination and integration. 
C) MIS utilization allows for better and more frequent communication with all organization members and key environmental stakeholders. 
D) MIS utilization allows for greater reliance on computer and information technology in addressing the challenges faced by an organization. 
E) MIS utilization allows for more immediate and complete measurement of performance results,thereby allowing real-time solutions to performance problems. 
A) MIS utilization allows for better and timelier access to useful information,as well as for involving more people in the planning process. 
B) MIS utilization allows for more ongoing and informed communication among all parts of the organization,helping ensure better coordination and integration. 
C) MIS utilization allows for better and more frequent communication with all organization members and key environmental stakeholders. 
D) MIS utilization allows for greater reliance on computer and information technology in addressing the challenges faced by an organization. 
E) MIS utilization allows for more immediate and complete measurement of performance results,thereby allowing real-time solutions to performance problems.

Question 8

The potential disadvantages of group decision making include which of the following?

Accepted Answer

A) Individual team members may feel pressure to conform to the wishes of others. 
B) Minority domination may occur. 
C) Decision making takes longer. 
D) All of the above are potential disadvantages of group decision making. 
E) None of the above is a potential disadvantage of group decision making. 
A) Individual team members may feel pressure to conform to the wishes of others. 
B) Minority domination may occur. 
C) Decision making takes longer. 
D) All of the above are potential disadvantages of group decision making. 
E) None of the above is a potential disadvantage of group decision making.

Question 9

Intuitive thinkers will broadly and quickly evaluate a problem situation,explore and abandon alternatives very quickly,and consider a number of alternatives and options simultaneously.

Accepted Answer

A) True 
 B)False

Question 10

Information is data made useful and meaningful for decision-making.

Accepted Answer

A) True 
 B)False

Question 11

Useful information meets the test of five criteria.These criteria are __________.

Accepted Answer

A) Timeliness,quantity,completeness,relevance,and understandability. 
B) Timeliness,quality,completeness,relevance,and understandability. 
C) Timeliness,quality,completeness,relevance,and acceptance. 
D) Timeliness,quantity,quality,completeness,and acceptance. 
E) Timeliness,completeness,relevance,applicability,and acceptance. 
A) Timeliness,quantity,completeness,relevance,and understandability. 
B) Timeliness,quality,completeness,relevance,and understandability. 
C) Timeliness,quality,completeness,relevance,and acceptance. 
D) Timeliness,quantity,quality,completeness,and acceptance. 
E) Timeliness,completeness,relevance,applicability,and acceptance.

Question 12

__________ are full of ambiguities and information deficiencies,and require ________ that craft novel solutions to meet the demands of a unique situation

Accepted Answer

A) Structured problems ...  programmed decisions 
B) Structured problems ...  nonprogrammed decisions 
C) Unstructured problems ...  nonprogrammed decisions 
D) Unstructured problems... .programmed decisions 
E) Structured problems ...  crisis decisions 
A) Structured problems ...  programmed decisions 
B) Structured problems ...  nonprogrammed decisions 
C) Unstructured problems ...  nonprogrammed decisions 
D) Unstructured problems... .programmed decisions 
E) Structured problems ...  crisis decisions

Question 13

Decision making is a __________ process that begins with __________ and ends with __________.

Accepted Answer

A) Five-step … identifying and defining the problem … evaluating results. 
B) Five-step … identifying and defining the problem … implementing the solution. 
C) Four-step … identifying and defining the problem … implementing the solution. 
D) Six-step … generating alternative solutions … evaluating the results. 
E) Six-step … generating alternative solutions … implementing the solution. 
A) Five-step … identifying and defining the problem … evaluating results. 
B) Five-step … identifying and defining the problem … implementing the solution. 
C) Four-step … identifying and defining the problem … implementing the solution. 
D) Six-step … generating alternative solutions … evaluating the results. 
E) Six-step … generating alternative solutions … implementing the solution.

Question 14

Which of the following statement does NOT accurately describe an attribute or feature of ethical decision making?

Accepted Answer

A) The "ethics double check" should address the question: "How would I feel if my family found out about this decision?" 
B) The "ethics double check" should address the question: "How would I feel if this decision were published in the local newspaper?" 
C) The "ethics double check" should be done during step 3 of the decision-making process. 
D) Any discomfort in answering the "ethics double check" questions signifies that the decision may have ethical shortcomings. 
E) Only major managerial decisions need to meet the criteria of the "ethics double check." 
A) The "ethics double check" should address the question: "How would I feel if my family found out about this decision?" 
B) The "ethics double check" should address the question: "How would I feel if this decision were published in the local newspaper?" 
C) The "ethics double check" should be done during step 3 of the decision-making process. 
D) Any discomfort in answering the "ethics double check" questions signifies that the decision may have ethical shortcomings. 
E) Only major managerial decisions need to meet the criteria of the "ethics double check."

Question 15

__________ are raw facts and observations.

Accepted Answer

A) Data 
B) Information 
C) Decisions 
D) Perceptions 
E) Files 
A) Data 
B) Information 
C) Decisions 
D) Perceptions 
E) Files

Question 16

The representativeness heuristic involves making decisions based on alterations to a previously existing value or starting point.

Accepted Answer

A) True 
 B)False

Question 17

A __________ occurs when actual performance is less than desired performance.

Accepted Answer

A) Performance issue. 
B) Performance deficiency. 
C) Performance opportunity. 
D) Decision situation. 
E) Management challenge. 
A) Performance issue. 
B) Performance deficiency. 
C) Performance opportunity. 
D) Decision situation. 
E) Management challenge.

Question 18

Information that is understandable is clear and easily understood by the user and is free from unnecessary detail.

Accepted Answer

A) True 
 B)False

Question 19

The failure to adequately involve the people whose support is necessary to ensure a plan's implementation is a major reason for difficulties in the implementation stage of decision making.

Accepted Answer

A) True 
 B)False

Question 20

Information systems use the latest in information technology to collect,organize,and distribute data in such a way that they become meaningful as information.

Accepted Answer

A) True 
 B)False

The first step in the decision-making process involves __________.

__________ meets the specific information needs of managers as they make decisions on a daily basis.

Unstructured problems are ones that are familiar,straightforward,and clear with respect to the information needs.

The management process of planning,organizing,leading,and controlling is ultimately driven by information.

When a manager chooses the first satisfactory alternative that comes to his or her attention during the decision-making process,______________ occurs.

__________ indicates that decisions are rational only within the boundaries defined by the available information.

The advantages of appropriate information technology IT)utilization include all of the following EXCEPT:

The potential disadvantages of group decision making include which of the following?

Intuitive thinkers will broadly and quickly evaluate a problem situation,explore and abandon alternatives very quickly,and consider a number of alternatives and options simultaneously.

Information is data made useful and meaningful for decision-making.

Useful information meets the test of five criteria.These criteria are __________.

__ are full of ambiguities and information deficiencies,and require that craft novel solutions to meet the demands of a unique situation

Decision making is a process that begins with and ends with __.

Which of the following statement does NOT accurately describe an attribute or feature of ethical decision making?

__________ are raw facts and observations.

The representativeness heuristic involves making decisions based on alterations to a previously existing value or starting point.

A __________ occurs when actual performance is less than desired performance.

Information that is understandable is clear and easily understood by the user and is free from unnecessary detail.

The failure to adequately involve the people whose support is necessary to ensure a plan's implementation is a major reason for difficulties in the implementation stage of decision making.

Information systems use the latest in information technology to collect,organize,and distribute data in such a way that they become meaningful as information.

Intro to Management

Management Learning Past to Present

Global Dimensions of Management

Ethics, Social Responsibility and Sustainability

Managing Entrepreneurship and Small Business

Planning and Techniques

Strategy and Strategic Management

Organizational Structure and Design

Innovation and Organizational Change

HRM: Building a Winning Culture

Leadership and Communication

Individual Behaviour

Motivation

Teams

Control

Operations and Services Management

Filters

Exam 13: Information and Decision-Making

The first step in the decision-making process involves __________.

__________ meets the specific information needs of managers as they make decisions on a daily basis.

Unstructured problems are ones that are familiar,straightforward,and clear with respect to the information needs.

The management process of planning,organizing,leading,and controlling is ultimately driven by information.

When a manager chooses the first satisfactory alternative that comes to his or her attention during the decision-making process,______________ occurs.

__________ indicates that decisions are rational only within the boundaries defined by the available information.

The advantages of appropriate information technology IT)utilization include all of the following EXCEPT:

The potential disadvantages of group decision making include which of the following?

Intuitive thinkers will broadly and quickly evaluate a problem situation,explore and abandon alternatives very quickly,and consider a number of alternatives and options simultaneously.

Information is data made useful and meaningful for decision-making.

Useful information meets the test of five criteria.These criteria are __________.

__________ are full of ambiguities and information deficiencies,and require ________ that craft novel solutions to meet the demands of a unique situation

Decision making is a __________ process that begins with __________ and ends with __________.

Which of the following statement does NOT accurately describe an attribute or feature of ethical decision making?

__________ are raw facts and observations.

The representativeness heuristic involves making decisions based on alterations to a previously existing value or starting point.

A __________ occurs when actual performance is less than desired performance.

Information that is understandable is clear and easily understood by the user and is free from unnecessary detail.

The failure to adequately involve the people whose support is necessary to ensure a plan's implementation is a major reason for difficulties in the implementation stage of decision making.

Information systems use the latest in information technology to collect,organize,and distribute data in such a way that they become meaningful as information.

Intro to Management

Management Learning Past to Present

Global Dimensions of Management

Ethics, Social Responsibility and Sustainability

Managing Entrepreneurship and Small Business

Planning and Techniques

Strategy and Strategic Management

Organizational Structure and Design

Innovation and Organizational Change

HRM: Building a Winning Culture

Leadership and Communication

Individual Behaviour

Motivation

Teams

Control

Operations and Services Management

Filters

__ are full of ambiguities and information deficiencies,and require that craft novel solutions to meet the demands of a unique situation

Decision making is a process that begins with and ends with __.