Question 1

__________ use the latest in information technology to collect,organize,and distribute data in such a way that they become meaningful as information.

Accepted Answer

A) Network portals 
B) Information systems 
C) Computer networks 
D) Systems analysis packages 
E) Information control portals 
A) Network portals 
B) Information systems 
C) Computer networks 
D) Systems analysis packages 
E) Information control portals

Question 2

When decision makers lack complete information on action alternatives and their consequences but have some knowledge of the probabilities associated with the various outcomes,they are operating in an environment of __________.

Accepted Answer

A) Certainty. 
B) Risk. 
C) Uncertainty. 
D) Subjectivity. 
E) Equifinality. 
A) Certainty. 
B) Risk. 
C) Uncertainty. 
D) Subjectivity. 
E) Equifinality.

Question 3

Examining the ethics of a proposed decision may result in both better decisions and the prevention of costly litigation.

Accepted Answer

A) True 
 B)False

Question 4

The first step in the decision-making process involves gathering information,processing information,and deliberating.

Accepted Answer

A) True 
 B)False

Question 5

Common mistakes in defining problems include: focusing on symptoms instead of causes,choosing the wrong problem to address,and defining the problem too broadly or too narrowly.

Accepted Answer

A) True 
 B)False

Question 6

Timeliness,quality,completeness,relevance,and understandability are characteristics of useful information.

Accepted Answer

A) True 
 B)False

Question 7

__________ is the decision-making stage at which problem-solving actions are initiated.

Accepted Answer

A) Identification and problem definition 
B) Solution generation and evaluation 
C) Solution selection and "ethics double check" 
D) Implementation 
E) Evaluation 
A) Identification and problem definition 
B) Solution generation and evaluation 
C) Solution selection and "ethics double check" 
D) Implementation 
E) Evaluation

Question 8

Comparing the costs of implementing an alternative with its expected benefits is called an)__________.

Accepted Answer

A) Inventory of alternatives. 
B) Cost-benefit analysis. 
C) Decision matrix. 
D) Payoff table. 
E) Chart of probabilities. 
A) Inventory of alternatives. 
B) Cost-benefit analysis. 
C) Decision matrix. 
D) Payoff table. 
E) Chart of probabilities.

Question 9

Problem solvers are managers who try to solve problems but only when forced to by the situation.

Accepted Answer

A) True 
 B)False

Question 10

A person who approaches problems in a rational,step-by-step,and analytical fashion is engaging in __________.

Accepted Answer

A) Risk analysis. 
B) Uncertainty analysis. 
C) Systematic thinking. 
D) Intuitive thinking. 
E) Strategic opportunism. 
A) Risk analysis. 
B) Uncertainty analysis. 
C) Systematic thinking. 
D) Intuitive thinking. 
E) Strategic opportunism.

Question 11

Implementation is the decision making stage at which problem-solving actions are initiated.

Accepted Answer

A) True 
 B)False

Question 12

Anne manages a cupcake shop and has noticed that the cupcakes are disappearing at a faster rate than the sales reflect.She has also noticed that her newest employee,Valerie,has been disappearing for long breaks.Using her _____________________ thinking,Anne follows Valerie to the parking lot,where she sees her take out three cupcakes from a paper bag and eat them on the spot.

Accepted Answer

A) multidimensional 
B) strategic 
C) Cognitive 
D) intuitive 
E) sensation 
A) multidimensional 
B) strategic 
C) Cognitive 
D) intuitive 
E) sensation

Question 13

Self-confidence means being willing to act with the conviction needed to succeed in the situations we face.

Accepted Answer

A) True 
 B)False

Question 14

A crisis is an unexpected problem that can lead to disaster if not resolved quickly and appropriately.

Accepted Answer

A) True 
 B)False

Question 15

The second step of the decision-making process will be effective when the search for alternatives is completed rapidly.

Accepted Answer

A) True 
 B)False

Question 16

According to the behavioural decision model,competent managers - even with cognitive limitations - can make perfectly rational decisions in highly ambiguous situations.

Accepted Answer

A) True 
 B)False

Question 17

__________ managers and team leaders use both individual and group decision making,employing the one that best fits the problem at hand.

Accepted Answer

A) Incompetent 
B) Poorly performing 
C) Mediocre 
D) Highly competent 
E) Newly hired 
A) Incompetent 
B) Poorly performing 
C) Mediocre 
D) Highly competent 
E) Newly hired

Question 18

The text discusses creative decision making as more likely to occur when people involved have stronger creativity skill sets.Identify at least 6 of those skills listed.

Accepted Answer

@#LAT-DLM&Work with high energy
@#LAT-DLM&Identify problems,

Question 19

An)__________ is a choice among alternative possible courses of action.

Accepted Answer

A) Problem. 
B) Performance deficiency. 
C) Performance opportunity. 
D) Decision. 
E) Action plan. 
A) Problem. 
B) Performance deficiency. 
C) Performance opportunity. 
D) Decision. 
E) Action plan.

Question 20

Organizations send public information to stakeholders and the external environment for the purpose of image building,financial reporting,and product advertising.

Accepted Answer

A) True 
 B)False

__________ use the latest in information technology to collect,organize,and distribute data in such a way that they become meaningful as information.

When decision makers lack complete information on action alternatives and their consequences but have some knowledge of the probabilities associated with the various outcomes,they are operating in an environment of __________.

Examining the ethics of a proposed decision may result in both better decisions and the prevention of costly litigation.

The first step in the decision-making process involves gathering information,processing information,and deliberating.

Common mistakes in defining problems include: focusing on symptoms instead of causes,choosing the wrong problem to address,and defining the problem too broadly or too narrowly.

Timeliness,quality,completeness,relevance,and understandability are characteristics of useful information.

__________ is the decision-making stage at which problem-solving actions are initiated.

Comparing the costs of implementing an alternative with its expected benefits is called an)__________.

Problem solvers are managers who try to solve problems but only when forced to by the situation.

A person who approaches problems in a rational,step-by-step,and analytical fashion is engaging in __________.

Implementation is the decision making stage at which problem-solving actions are initiated.

Self-confidence means being willing to act with the conviction needed to succeed in the situations we face.

A crisis is an unexpected problem that can lead to disaster if not resolved quickly and appropriately.

The second step of the decision-making process will be effective when the search for alternatives is completed rapidly.

According to the behavioural decision model,competent managers - even with cognitive limitations - can make perfectly rational decisions in highly ambiguous situations.

__________ managers and team leaders use both individual and group decision making,employing the one that best fits the problem at hand.

The text discusses creative decision making as more likely to occur when people involved have stronger creativity skill sets.Identify at least 6 of those skills listed.

An)__________ is a choice among alternative possible courses of action.

Organizations send public information to stakeholders and the external environment for the purpose of image building,financial reporting,and product advertising.

Intro to Management

Management Learning Past to Present

Global Dimensions of Management

Ethics, Social Responsibility and Sustainability

Managing Entrepreneurship and Small Business

Planning and Techniques

Strategy and Strategic Management

Organizational Structure and Design

Innovation and Organizational Change

HRM: Building a Winning Culture

Leadership and Communication

Individual Behaviour

Motivation

Teams

Control

Operations and Services Management

Filters

Exam 13: Information and Decision-Making

__________ use the latest in information technology to collect,organize,and distribute data in such a way that they become meaningful as information.

When decision makers lack complete information on action alternatives and their consequences but have some knowledge of the probabilities associated with the various outcomes,they are operating in an environment of __________.

Examining the ethics of a proposed decision may result in both better decisions and the prevention of costly litigation.

The first step in the decision-making process involves gathering information,processing information,and deliberating.

Common mistakes in defining problems include: focusing on symptoms instead of causes,choosing the wrong problem to address,and defining the problem too broadly or too narrowly.

Timeliness,quality,completeness,relevance,and understandability are characteristics of useful information.

__________ is the decision-making stage at which problem-solving actions are initiated.

Comparing the costs of implementing an alternative with its expected benefits is called an)__________.

Problem solvers are managers who try to solve problems but only when forced to by the situation.

A person who approaches problems in a rational,step-by-step,and analytical fashion is engaging in __________.

Implementation is the decision making stage at which problem-solving actions are initiated.

Self-confidence means being willing to act with the conviction needed to succeed in the situations we face.

A crisis is an unexpected problem that can lead to disaster if not resolved quickly and appropriately.

The second step of the decision-making process will be effective when the search for alternatives is completed rapidly.

According to the behavioural decision model,competent managers - even with cognitive limitations - can make perfectly rational decisions in highly ambiguous situations.

__________ managers and team leaders use both individual and group decision making,employing the one that best fits the problem at hand.

The text discusses creative decision making as more likely to occur when people involved have stronger creativity skill sets.Identify at least 6 of those skills listed.

An)__________ is a choice among alternative possible courses of action.

Organizations send public information to stakeholders and the external environment for the purpose of image building,financial reporting,and product advertising.

Intro to Management

Management Learning Past to Present

Global Dimensions of Management

Ethics, Social Responsibility and Sustainability

Managing Entrepreneurship and Small Business

Planning and Techniques

Strategy and Strategic Management

Organizational Structure and Design

Innovation and Organizational Change

HRM: Building a Winning Culture

Leadership and Communication

Individual Behaviour

Motivation

Teams

Control

Operations and Services Management

Filters