Question 1

A manager who chooses the alternative giving the absolute best solution to a problem is making an optimizing decision.

Accepted Answer

A) True 
 B)False

Question 2

__________ is the ability to understand computers and use them to best advantage.

Accepted Answer

A) Intellectual capital 
B) Computer competency 
C) Information competency 
D) Knowledge management 
E) Computer systems support 
A) Intellectual capital 
B) Computer competency 
C) Information competency 
D) Knowledge management 
E) Computer systems support

Question 3

The final stage of the decision-making process is evaluating results.

Accepted Answer

A) True 
 B)False

Question 4

The behavioural decision model describes decision making where people are assumed to act only in terms of what they perceive about a given situation.

Accepted Answer

A) True 
 B)False

Question 5

An appropriate guideline for crisis management is to never "fight fire with fire" by starting another crisis to get people's attention.

Accepted Answer

A) True 
 B)False

Question 6

The __________ occurs when people use information "readily available" from memory as a basis for assessing a current situation or event.

Accepted Answer

A) Representativeness heuristic. 
B) Availability heuristic. 
C) Escalation heuristic. 
D) Satisficing heuristic. 
E) Anchoring and adjustment heuristic. 
A) Representativeness heuristic. 
B) Availability heuristic. 
C) Escalation heuristic. 
D) Satisficing heuristic. 
E) Anchoring and adjustment heuristic.

Question 7

The three-component model of creativity that the text defines as personal creativity drivers in organizations is:

Accepted Answer

A) Task expertise,task motivation,creativity skills 
B) Task expertise,task completion,creativity skills 
C) Creativity skills,goal oriented,task completion 
D) Creativity skills,task expertise,goal oriented 
E) External rewards,personal ambition,management support 
A) Task expertise,task motivation,creativity skills 
B) Task expertise,task completion,creativity skills 
C) Creativity skills,goal oriented,task completion 
D) Creativity skills,task expertise,goal oriented 
E) External rewards,personal ambition,management support

Question 8

What impact is the increasing use of information technology IT)having on organizations?

Accepted Answer

The increasing use of information techno

Question 9

Samir authorizes the expenditure of an additional $200,000 for the production of a new product despite mounting concerns from top management that it will be unprofitable.His behaviour illustrates the phenomenon of __________.

Accepted Answer

A) confirmation bias 
B) represenation bias 
C) anchoring bias 
D) availability bias 
E) escalation of commitment 
A) confirmation bias 
B) represenation bias 
C) anchoring bias 
D) availability bias 
E) escalation of commitment

Question 10

__________ is the ability to remain focused on long-term objectives while being flexible in dealing with short-term problems and opportunities in a timely manner.

Accepted Answer

A) Individual opportunism. 
B) System opportunism. 
C) Strategic opportunism. 
D) Competitive opportunism. 
E) Intuitive opportunism. 
A) Individual opportunism. 
B) System opportunism. 
C) Strategic opportunism. 
D) Competitive opportunism. 
E) Intuitive opportunism.

Question 11

__________ is the capacity to view many problems at once,in relationship to one another,and across long and short time horizons.

Accepted Answer

A) Intuitive thinking. 
B) Expert thinking. 
C) Strategic thinking. 
D) Multidimensional thinking. 
E) Alternative thinking. 
A) Intuitive thinking. 
B) Expert thinking. 
C) Strategic thinking. 
D) Multidimensional thinking. 
E) Alternative thinking.

Question 12

A management information system is designed to use information technology to meet the specific information needs of managers as they make a variety of decisions on a day-to-day basis.

Accepted Answer

A) True 
 B)False

Question 13

According to classical decision theory,managers make rational choices in a certain world because they have complete information regarding all possible alternatives and their consequences.

Accepted Answer

A) True 
 B)False

Question 14

Some of the characteristics that describe creative people are resourceful,systematic and intuitive in problem solving,think outside the box,transfer learning from one setting to others.

Accepted Answer

A) True 
 B)False

Question 15

Cognitive styles are the various ways individuals deal with information while making decisions.

Accepted Answer

A) True 
 B)False

Question 16

Any decision should meet the __________.

Accepted Answer

A) Ethics double check. 
B) Bounded rationality limitations. 
C) Intellectual capital requirements. 
D) Group decision-making criteria. 
E) Creativity guidelines. 
A) Ethics double check. 
B) Bounded rationality limitations. 
C) Intellectual capital requirements. 
D) Group decision-making criteria. 
E) Creativity guidelines.

Question 17

Which of the following is not a characteristic of useful information?

Accepted Answer

A) The information is available when needed. 
B) The information is accurate and reliable. 
C) The information is complete and sufficient for the task at hand. 
D) The information is appropriate for the task at hand. 
E) The information will enable the user to be involved in making decisions and increase the likelihood of his/her commitment to those decisions. 
A) The information is available when needed. 
B) The information is accurate and reliable. 
C) The information is complete and sufficient for the task at hand. 
D) The information is appropriate for the task at hand. 
E) The information will enable the user to be involved in making decisions and increase the likelihood of his/her commitment to those decisions.

Question 18

The final stage of the decision-making process is __________.

Accepted Answer

A) Identifying and defining problems. 
B) Generating and evaluating solutions. 
C) Selection a course of action. 
D) Implementing the solution. 
E) Evaluating results. 
A) Identifying and defining problems. 
B) Generating and evaluating solutions. 
C) Selection a course of action. 
D) Implementing the solution. 
E) Evaluating results.

Question 19

Situational creativity drivers in organizations where people,management,and traditional organizational environments all mix include:

Accepted Answer

A) Group creativity skills,management support,organizational culture 
B) Group creativity skills,management support,heuristics 
C) Management support,organizational culture,goal orientation 
D) Management support,organizational culture,task expertise 
E) Group creativity skills,management support,task expertise 
A) Group creativity skills,management support,organizational culture 
B) Group creativity skills,management support,heuristics 
C) Management support,organizational culture,goal orientation 
D) Management support,organizational culture,task expertise 
E) Group creativity skills,management support,task expertise

Question 20

A __________ occurs when an actual situation turns out either better than anticipated or offers the potential to be better than anticipated.

Accepted Answer

A) Performance issue. 
B) Performance deficiency. 
C) Performance opportunity. 
D) Decision situation. 
E) Management challenge. 
A) Performance issue. 
B) Performance deficiency. 
C) Performance opportunity. 
D) Decision situation. 
E) Management challenge.

A manager who chooses the alternative giving the absolute best solution to a problem is making an optimizing decision.

__________ is the ability to understand computers and use them to best advantage.

The final stage of the decision-making process is evaluating results.

The behavioural decision model describes decision making where people are assumed to act only in terms of what they perceive about a given situation.

An appropriate guideline for crisis management is to never "fight fire with fire" by starting another crisis to get people's attention.

The __________ occurs when people use information "readily available" from memory as a basis for assessing a current situation or event.

The three-component model of creativity that the text defines as personal creativity drivers in organizations is:

What impact is the increasing use of information technology IT)having on organizations?

Samir authorizes the expenditure of an additional $200,000 for the production of a new product despite mounting concerns from top management that it will be unprofitable.His behaviour illustrates the phenomenon of __________.

__________ is the ability to remain focused on long-term objectives while being flexible in dealing with short-term problems and opportunities in a timely manner.

__________ is the capacity to view many problems at once,in relationship to one another,and across long and short time horizons.

A management information system is designed to use information technology to meet the specific information needs of managers as they make a variety of decisions on a day-to-day basis.

According to classical decision theory,managers make rational choices in a certain world because they have complete information regarding all possible alternatives and their consequences.

Some of the characteristics that describe creative people are resourceful,systematic and intuitive in problem solving,think outside the box,transfer learning from one setting to others.

Cognitive styles are the various ways individuals deal with information while making decisions.

Any decision should meet the __________.

Which of the following is not a characteristic of useful information?

The final stage of the decision-making process is __________.

Situational creativity drivers in organizations where people,management,and traditional organizational environments all mix include:

A __________ occurs when an actual situation turns out either better than anticipated or offers the potential to be better than anticipated.

Intro to Management

Management Learning Past to Present

Global Dimensions of Management

Ethics, Social Responsibility and Sustainability

Managing Entrepreneurship and Small Business

Planning and Techniques

Strategy and Strategic Management

Organizational Structure and Design

Innovation and Organizational Change

HRM: Building a Winning Culture

Leadership and Communication

Individual Behaviour

Motivation

Teams

Control

Operations and Services Management

Filters

Exam 13: Information and Decision-Making

A manager who chooses the alternative giving the absolute best solution to a problem is making an optimizing decision.

__________ is the ability to understand computers and use them to best advantage.

The final stage of the decision-making process is evaluating results.

The behavioural decision model describes decision making where people are assumed to act only in terms of what they perceive about a given situation.

An appropriate guideline for crisis management is to never "fight fire with fire" by starting another crisis to get people's attention.

The __________ occurs when people use information "readily available" from memory as a basis for assessing a current situation or event.

The three-component model of creativity that the text defines as personal creativity drivers in organizations is:

What impact is the increasing use of information technology IT)having on organizations?

Samir authorizes the expenditure of an additional $200,000 for the production of a new product despite mounting concerns from top management that it will be unprofitable.His behaviour illustrates the phenomenon of __________.

__________ is the ability to remain focused on long-term objectives while being flexible in dealing with short-term problems and opportunities in a timely manner.

__________ is the capacity to view many problems at once,in relationship to one another,and across long and short time horizons.

A management information system is designed to use information technology to meet the specific information needs of managers as they make a variety of decisions on a day-to-day basis.

According to classical decision theory,managers make rational choices in a certain world because they have complete information regarding all possible alternatives and their consequences.

Some of the characteristics that describe creative people are resourceful,systematic and intuitive in problem solving,think outside the box,transfer learning from one setting to others.

Cognitive styles are the various ways individuals deal with information while making decisions.

Any decision should meet the __________.

Which of the following is not a characteristic of useful information?

The final stage of the decision-making process is __________.

Situational creativity drivers in organizations where people,management,and traditional organizational environments all mix include:

A __________ occurs when an actual situation turns out either better than anticipated or offers the potential to be better than anticipated.

Intro to Management

Management Learning Past to Present

Global Dimensions of Management

Ethics, Social Responsibility and Sustainability

Managing Entrepreneurship and Small Business

Planning and Techniques

Strategy and Strategic Management

Organizational Structure and Design

Innovation and Organizational Change

HRM: Building a Winning Culture

Leadership and Communication

Individual Behaviour

Motivation

Teams

Control

Operations and Services Management

Filters