Question 1

__________ is the worldwide interdependence of resource flows,product markets,and business competition that characterizes the new economy.

Accepted Answer

A) International entrepreneurship 
B) International management 
C) Globalization 
D) Supply chain management 
E) Cross-cultural business 
A) International entrepreneurship 
B) International management 
C) Globalization 
D) Supply chain management 
E) Cross-cultural business

Question 2

Organizations that treat their people better tend to perform better.

Accepted Answer

A) True 
 B)False

Question 3

In the new economy,careers require employees to take personal initiative,be self-disciplined,and pursue continuous learning.

Accepted Answer

A) True 
 B)False

Question 4

Customers,suppliers,competitors,and regulators are not important stakeholders in the specific environment of most organizations.

Accepted Answer

A) True 
 B)False

Question 5

A team leader is someone who coordinates complex projects with task deadlines while working with many persons within and outside the organization.

Accepted Answer

A) True 
 B)False

Question 6

Inspiring and motivating employees to work hard and supporting their efforts to fulfill plans and accomplish objectives describes the management function of __________.

Accepted Answer

A) Planning. 
B) Organizing. 
C) Motivating. 
D) Leading. 
E) Controlling. 
A) Planning. 
B) Organizing. 
C) Motivating. 
D) Leading. 
E) Controlling.

Question 7

Natural environment conditions in the general environment include nature and conditions of the natural environment,including levels of public concern expressed through environmentalism.

Accepted Answer

A) True 
 B)False

Question 8

Ingrid is the new COO of a large hotel chain.After assessing the hotel chain's operations,she drew up a proposal of needed changes for management,including how those changes would affect the hotel and its employees,new job responsibilities,new performance measures,and the training that would be required.Ingrid is using her _________________________ to help the hotel's management have a better understanding of the impact the changes.

Accepted Answer

A) human skills 
B) technical skills 
C) conceptual skills 
D) analytical skills 
E) Interpersonal skills 
A) human skills 
B) technical skills 
C) conceptual skills 
D) analytical skills 
E) Interpersonal skills

Question 9

Environmental uncertainty refers to the lack of complete information regarding what exists and what developments may occur in the external environment.

Accepted Answer

A) True 
 B)False

Question 10

Networking is the process of building and maintaining positive relationships with people whose help may be needed to implement one's work agendas.

Accepted Answer

A) True 
 B)False

Question 11

The open systems model focuses on the internal rather than external factors that transform resources into finished products.

Accepted Answer

A) True 
 B)False

Question 12

__________ are in charge of relatively large departments or divisions consisting of several smaller work units.

Accepted Answer

A) Top managers 
B) Middle managers 
C) Team leaders or supervisors 
D) General managers 
E) Project managers 
A) Top managers 
B) Middle managers 
C) Team leaders or supervisors 
D) General managers 
E) Project managers

Question 13

A manager may be defined in the text as __________.

Accepted Answer

A) someone who directly supports and helps activate the work efforts and performance accomplishments of others 
B) someone who is loyal to the organization 
C) someone who is responsible for directing and/ supervising lower level employees 
D) someone who is part of the organizational hierarchy 
E) someone who tries to produce as much output with as little personal input as possible 
A) someone who directly supports and helps activate the work efforts and performance accomplishments of others 
B) someone who is loyal to the organization 
C) someone who is responsible for directing and/ supervising lower level employees 
D) someone who is part of the organizational hierarchy 
E) someone who tries to produce as much output with as little personal input as possible

Question 14

The "glass-ceiling effect" limits the career advancement and promotion of women and minorities.

Accepted Answer

A) True 
 B)False

Question 15

__________ are responsible for the performance of the organization as a whole or of one of its major parts.

Accepted Answer

A) Top level managers 
B) Middle level managers 
C) Team leaders or supervisors 
D) Functional managers 
E) Project managers 
A) Top level managers 
B) Middle level managers 
C) Team leaders or supervisors 
D) Functional managers 
E) Project managers

Question 16

In Charles Handy's description of changing careers,a person who maintains and upgrades their skills in order to readily shift jobs and even careers when necessary is a __________.

Accepted Answer

A) contingent worker 
B) core worker 
C) portfolio worker 
D) temporary worker 
E) part-time worker 
A) contingent worker 
B) core worker 
C) portfolio worker 
D) temporary worker 
E) part-time worker

Question 17

Competitive advantage is a core competency that sets an organization apart from its competitors and gives it an advantage over them in the marketplace.

Accepted Answer

A) True 
 B)False

Question 18

The specific environment can be described in terms of which of the following?

Accepted Answer

A) Stakeholders. 
B) Persons,groups,or institutions that are affected by the organization's performance. 
C) The task environment. 
D) All of the above. 
E) None of the above. 
A) Stakeholders. 
B) Persons,groups,or institutions that are affected by the organization's performance. 
C) The task environment. 
D) All of the above. 
E) None of the above.

Question 19

The general environment consists of all conditions in the external environment that form a background context for managerial decision making.

Accepted Answer

A) True 
 B)False

Question 20

Quality of work life is an indicator of the overall quality of human experiences in the workplace.

Accepted Answer

A) True 
 B)False

__________ is the worldwide interdependence of resource flows,product markets,and business competition that characterizes the new economy.

Organizations that treat their people better tend to perform better.

In the new economy,careers require employees to take personal initiative,be self-disciplined,and pursue continuous learning.

Customers,suppliers,competitors,and regulators are not important stakeholders in the specific environment of most organizations.

A team leader is someone who coordinates complex projects with task deadlines while working with many persons within and outside the organization.

Inspiring and motivating employees to work hard and supporting their efforts to fulfill plans and accomplish objectives describes the management function of __________.

Natural environment conditions in the general environment include nature and conditions of the natural environment,including levels of public concern expressed through environmentalism.

Environmental uncertainty refers to the lack of complete information regarding what exists and what developments may occur in the external environment.

Networking is the process of building and maintaining positive relationships with people whose help may be needed to implement one's work agendas.

The open systems model focuses on the internal rather than external factors that transform resources into finished products.

__________ are in charge of relatively large departments or divisions consisting of several smaller work units.

A manager may be defined in the text as __________.

The "glass-ceiling effect" limits the career advancement and promotion of women and minorities.

__________ are responsible for the performance of the organization as a whole or of one of its major parts.

In Charles Handy's description of changing careers,a person who maintains and upgrades their skills in order to readily shift jobs and even careers when necessary is a __________.

Competitive advantage is a core competency that sets an organization apart from its competitors and gives it an advantage over them in the marketplace.

The specific environment can be described in terms of which of the following?

The general environment consists of all conditions in the external environment that form a background context for managerial decision making.

Quality of work life is an indicator of the overall quality of human experiences in the workplace.

Management Learning Past to Present

Global Dimensions of Management

Ethics, Social Responsibility and Sustainability

Managing Entrepreneurship and Small Business

Planning and Techniques

Strategy and Strategic Management

Organizational Structure and Design

Innovation and Organizational Change

HRM: Building a Winning Culture

Leadership and Communication

Individual Behaviour

Information and Decision-Making

Motivation

Teams

Control

Operations and Services Management

Filters

Exam 1: Intro to Management

__________ is the worldwide interdependence of resource flows,product markets,and business competition that characterizes the new economy.

Organizations that treat their people better tend to perform better.

In the new economy,careers require employees to take personal initiative,be self-disciplined,and pursue continuous learning.

Customers,suppliers,competitors,and regulators are not important stakeholders in the specific environment of most organizations.

A team leader is someone who coordinates complex projects with task deadlines while working with many persons within and outside the organization.

Inspiring and motivating employees to work hard and supporting their efforts to fulfill plans and accomplish objectives describes the management function of __________.

Natural environment conditions in the general environment include nature and conditions of the natural environment,including levels of public concern expressed through environmentalism.

Environmental uncertainty refers to the lack of complete information regarding what exists and what developments may occur in the external environment.

Networking is the process of building and maintaining positive relationships with people whose help may be needed to implement one's work agendas.

The open systems model focuses on the internal rather than external factors that transform resources into finished products.

__________ are in charge of relatively large departments or divisions consisting of several smaller work units.

A manager may be defined in the text as __________.

The "glass-ceiling effect" limits the career advancement and promotion of women and minorities.

__________ are responsible for the performance of the organization as a whole or of one of its major parts.

In Charles Handy's description of changing careers,a person who maintains and upgrades their skills in order to readily shift jobs and even careers when necessary is a __________.

Competitive advantage is a core competency that sets an organization apart from its competitors and gives it an advantage over them in the marketplace.

The specific environment can be described in terms of which of the following?

The general environment consists of all conditions in the external environment that form a background context for managerial decision making.

Quality of work life is an indicator of the overall quality of human experiences in the workplace.

Management Learning Past to Present

Global Dimensions of Management

Ethics, Social Responsibility and Sustainability

Managing Entrepreneurship and Small Business

Planning and Techniques

Strategy and Strategic Management

Organizational Structure and Design

Innovation and Organizational Change

HRM: Building a Winning Culture

Leadership and Communication

Individual Behaviour

Information and Decision-Making

Motivation

Teams

Control

Operations and Services Management

Filters