Exam 1: Intro to Management

Henry Mintzberg identified a set of roles that managers perform.These roles are grouped into which of the following three categories?

General environment conditions exclude which one of the following categories?

Explain the nature of productivity,performance effectiveness,and performance efficiency;and then describe the interrelationships among these concepts.

Agenda setting and networking are activities that contribute to a general manager's success.

Which of the following statements does NOT accurately describe the impact of resource utilization and goal attainment on organizational performance?

Virtual space has increased the need for face-to-face meetings,international travel and sharing of information.

The specific environment consists of the of all the background conditions in the external environment of an organization.

Organizations in the new workplace should focus on more profits and be less concerned with making real and positive contributions to society.

Emotional intelligence relates to one's ability to develop social and interpersonal skills.

Intellectual capital is defined as the collective and shared knowledge of an organization's workforce.

A manager is a person in an organization who is responsible for the work efforts and performance accomplishments of other people.

Charles Handy uses the Irish shamrock to symbolize the different career implications of the three distinct employment patterns that have emerged in the new economy.

While managing workforce diversity has legal considerations it also has a substantial impact on individual and company performance.

General managers have responsibility for managing a single area of activity,such as finance,marketing,production,human resources,accounting,or sales.

One of the keys to Walmart's success is its ability to keep prices low.It is able to do this by its heavy reliance on cheap Chinese imports.Also,its network of distribution centres throughout the United States allows it to keep costs low through increased efficiency.Walmart's competitive advantage is achieved through _________________________.

Having a successful career in the new economy requires a person to __________.

Murray,the manager of a company that manufactures carpets has a reputation for being open and supportive in dealing with his employees.Employees can feel free to talk to him about any problems they have.He is demonstrating:

_____________ and _____________facilitated by information technologies are increasingly becoming the foundations of organizations.

__________ means that there is a lack of complete information regarding what exists and what developments may occur in the external environment.

Someone whose mind is a critical asset to employers and who contributes to the intellectual capital of the organization is referred to as an)__________.