Question 1

In the "war for talent," which is NOT a concern facing hiring organizations.

Accepted Answer

A) Not enough "Generation Xers" are ready to replace baby boomers soon to retire 
B) Many senior managers at America's largest firms are close to retirement 
C) Most large employers are worried their talent pools are insufficient 
D) There will always be more qualified workers than available jobs 
E) None of the above 
A) Not enough "Generation Xers" are ready to replace baby boomers soon to retire 
B) Many senior managers at America's largest firms are close to retirement 
C) Most large employers are worried their talent pools are insufficient 
D) There will always be more qualified workers than available jobs 
E) None of the above

Question 2

The typical career in the 21st century __________.

Accepted Answer

A) Won't be uniformly full-time and limited to a single organization. 
B) Will require skills to be portable and of value to more than one employer. 
C) Will require skills to be carefully maintained and upgraded over time. 
D) All of the above. 
E) None of the above. 
A) Won't be uniformly full-time and limited to a single organization. 
B) Will require skills to be portable and of value to more than one employer. 
C) Will require skills to be carefully maintained and upgraded over time. 
D) All of the above. 
E) None of the above.

Question 3

Organizational effectiveness refers to sustainable high performance in using resources to accomplish mission and objectives.

Accepted Answer

A) True 
 B)False

Question 4

Integrity and ethical leadership must be practiced at all organizational levels.

Accepted Answer

A) True 
 B)False

Question 5

If an operation adds value to the original cost of resource inputs,non-profit organizations __________ and business organizations __________.

Accepted Answer

A) earn a profit ... increase shareholder value 
B) benefit society ... earn a profit 
C) earn a profit ....promote corporate social responsibility 
D) increase shareholder value ... promote corporate governance 
E) promote corporate social responsibility ... increase market share 
A) earn a profit ... increase shareholder value 
B) benefit society ... earn a profit 
C) earn a profit ....promote corporate social responsibility 
D) increase shareholder value ... promote corporate governance 
E) promote corporate social responsibility ... increase market share

Question 6

Organizations are complex systems with many interrelated parts functioning together to achieve common goals.

Accepted Answer

A) True 
 B)False

Question 7

Planning is the process of measuring work performance,comparing results to objectives,and taking corrective action as needed.

Accepted Answer

A) True 
 B)False

Question 8

An organization is a group of people working independently while at the same time pursuing their individual goals.

Accepted Answer

A) True 
 B)False

Question 9

In addition to initiative and discipline,career success today also requires:

Accepted Answer

A) Continuous learning 
B) Aggressiveness 
C) Competitiveness 
D) A strong sense of tradition 
E) Assertiveness 
A) Continuous learning 
B) Aggressiveness 
C) Competitiveness 
D) A strong sense of tradition 
E) Assertiveness

Question 10

High environmental uncertainty occurs when the rate of change in the environment is low and the complexity of the environment is low.

Accepted Answer

A) True 
 B)False

Question 11

Controlling is the process of assigning tasks,allocating resources,and coordinating activities.

Accepted Answer

A) True 
 B)False

Question 12

Self-management is the ability to work effectively with others as a member of a team.

Accepted Answer

A) True 
 B)False

Question 13

According to Henry Mintzberg,the manager's interpersonal roles include being an entrepreneur,disturbance handler,resource allocator,and negotiator.

Accepted Answer

A) True 
 B)False

Question 14

An example of a middle manager is a clinic director in a hospital who develops and implements action plans consistent with the objective set by the hospital's higher-level executives.

Accepted Answer

A) True 
 B)False

Question 15

The __________ to organizational effectiveness looks at the output side to measure achievement of key operating objectives.

Accepted Answer

A) Systems resource approach. 
B) Internal process approach. 
C) Technological approach. 
D) Goal approach. 
E) Strategic constituencies approach. 
A) Systems resource approach. 
B) Internal process approach. 
C) Technological approach. 
D) Goal approach. 
E) Strategic constituencies approach.

Question 16

An employee's talents are what they know,what they learn,and what they do with it.

Accepted Answer

A) True 
 B)False

Question 17

In today's new workplace,careers are being redefined in terms of:

Accepted Answer

A) Flexibility,free agency,skill portfolios,and entrepreneurship. 
B) Free agency,Entrepreneurship,Skill portfolios,Control 
C) Skill portfolios,Free agency,Entrepreneurship,Competitiveness 
D) Free agency,Skill portfolios,Entrepreneurship,Diversity 
E) Entrepreneurship,Free agency,Skill portfolios,Traditional values 
A) Flexibility,free agency,skill portfolios,and entrepreneurship. 
B) Free agency,Entrepreneurship,Skill portfolios,Control 
C) Skill portfolios,Free agency,Entrepreneurship,Competitiveness 
D) Free agency,Skill portfolios,Entrepreneurship,Diversity 
E) Entrepreneurship,Free agency,Skill portfolios,Traditional values

Question 18

OFC is a small,family-owned business that manufactures and markets fruit spreads.Every day at break time,the owner of the company randomly selects a jar from inventory to serve to employees.Each employee samples the spread and evaluates its quality.This is an example of ___________.

Accepted Answer

A) planning 
B) organizing 
C) leading 
D) controlling 
E) delegating 
A) planning 
B) organizing 
C) leading 
D) controlling 
E) delegating

Question 19

The key result of achieving a competitive advantage is __________.

Accepted Answer

A) An ability to sidestep government regulations. 
B) An ability to consistently do something of high value which one's competitors cannot replicate quickly or do as well. 
C) An ability to drive the competition out of business and to make extraordinarily high profits. 
D) An ability to establish a monopolistic market position. 
E) An ability to dictate consumer needs and preferences. 
A) An ability to sidestep government regulations. 
B) An ability to consistently do something of high value which one's competitors cannot replicate quickly or do as well. 
C) An ability to drive the competition out of business and to make extraordinarily high profits. 
D) An ability to establish a monopolistic market position. 
E) An ability to dictate consumer needs and preferences.

Question 20

Improvements in technology,the deregulation of markets,and the opening of national borders have had little impact on businesses in the United States and Europe.

Accepted Answer

A) True 
 B)False

In the "war for talent," which is NOT a concern facing hiring organizations.

The typical career in the 21^st century __________.

Organizational effectiveness refers to sustainable high performance in using resources to accomplish mission and objectives.

Integrity and ethical leadership must be practiced at all organizational levels.

If an operation adds value to the original cost of resource inputs,non-profit organizations and business organizations .

Organizations are complex systems with many interrelated parts functioning together to achieve common goals.

Planning is the process of measuring work performance,comparing results to objectives,and taking corrective action as needed.

An organization is a group of people working independently while at the same time pursuing their individual goals.

In addition to initiative and discipline,career success today also requires:

High environmental uncertainty occurs when the rate of change in the environment is low and the complexity of the environment is low.

Controlling is the process of assigning tasks,allocating resources,and coordinating activities.

Self-management is the ability to work effectively with others as a member of a team.

According to Henry Mintzberg,the manager's interpersonal roles include being an entrepreneur,disturbance handler,resource allocator,and negotiator.

An example of a middle manager is a clinic director in a hospital who develops and implements action plans consistent with the objective set by the hospital's higher-level executives.

The __________ to organizational effectiveness looks at the output side to measure achievement of key operating objectives.

An employee's talents are what they know,what they learn,and what they do with it.

In today's new workplace,careers are being redefined in terms of:

OFC is a small,family-owned business that manufactures and markets fruit spreads.Every day at break time,the owner of the company randomly selects a jar from inventory to serve to employees.Each employee samples the spread and evaluates its quality.This is an example of ___________.

The key result of achieving a competitive advantage is __________.

Improvements in technology,the deregulation of markets,and the opening of national borders have had little impact on businesses in the United States and Europe.

Management Learning Past to Present

Global Dimensions of Management

Ethics, Social Responsibility and Sustainability

Managing Entrepreneurship and Small Business

Planning and Techniques

Strategy and Strategic Management

Organizational Structure and Design

Innovation and Organizational Change

HRM: Building a Winning Culture

Leadership and Communication

Individual Behaviour

Information and Decision-Making

Motivation

Teams

Control

Operations and Services Management

Filters

Exam 1: Intro to Management

In the "war for talent," which is NOT a concern facing hiring organizations.

The typical career in the 21st century __________.

Organizational effectiveness refers to sustainable high performance in using resources to accomplish mission and objectives.

Integrity and ethical leadership must be practiced at all organizational levels.

If an operation adds value to the original cost of resource inputs,non-profit organizations __________ and business organizations __________.

Organizations are complex systems with many interrelated parts functioning together to achieve common goals.

Planning is the process of measuring work performance,comparing results to objectives,and taking corrective action as needed.

An organization is a group of people working independently while at the same time pursuing their individual goals.

In addition to initiative and discipline,career success today also requires:

High environmental uncertainty occurs when the rate of change in the environment is low and the complexity of the environment is low.

Controlling is the process of assigning tasks,allocating resources,and coordinating activities.

Self-management is the ability to work effectively with others as a member of a team.

According to Henry Mintzberg,the manager's interpersonal roles include being an entrepreneur,disturbance handler,resource allocator,and negotiator.

An example of a middle manager is a clinic director in a hospital who develops and implements action plans consistent with the objective set by the hospital's higher-level executives.

The __________ to organizational effectiveness looks at the output side to measure achievement of key operating objectives.

An employee's talents are what they know,what they learn,and what they do with it.

In today's new workplace,careers are being redefined in terms of:

OFC is a small,family-owned business that manufactures and markets fruit spreads.Every day at break time,the owner of the company randomly selects a jar from inventory to serve to employees.Each employee samples the spread and evaluates its quality.This is an example of ___________.

The key result of achieving a competitive advantage is __________.

Improvements in technology,the deregulation of markets,and the opening of national borders have had little impact on businesses in the United States and Europe.

Management Learning Past to Present

Global Dimensions of Management

Ethics, Social Responsibility and Sustainability

Managing Entrepreneurship and Small Business

Planning and Techniques

Strategy and Strategic Management

Organizational Structure and Design

Innovation and Organizational Change

HRM: Building a Winning Culture

Leadership and Communication

Individual Behaviour

Information and Decision-Making

Motivation

Teams

Control

Operations and Services Management

Filters

The typical career in the 21^st century __________.

If an operation adds value to the original cost of resource inputs,non-profit organizations and business organizations .