Question 1

Identify the different types of competitors that organizations must consider when analyzing their competitive environment.

Accepted Answer

Competitors may include small domestic f

Question 2

The goal of ________ is having the right product in the right quantity at the right place at the right cost.

Accepted Answer

A) barriers to entry 
B) benchmarking 
C) supply chain management 
D) empowerment 
E) open systems 
A) barriers to entry 
B) benchmarking 
C) supply chain management 
D) empowerment 
E) open systems

Question 3

Explain how sustainability and natural environment affect the management of an organization.

Accepted Answer

Organizations depend on the natural envi

Question 4

In some situations,two or more organizations work together using ________ to influence the environment.

Accepted Answer

A) independent strategies 
B) competitive aggression 
C) cooperative strategies 
D) competitive pacification 
E) public relations 
A) independent strategies 
B) competitive aggression 
C) cooperative strategies 
D) competitive pacification 
E) public relations

Question 5

How is immigration affecting U.S.demographics?

Accepted Answer

A) It is increasing the diversity of the workforce. 
B) It is decreasing the number of workers. 
C) It is decreasing the number of consumers. 
D) It is making the educational levels of the workforce more similar. 
E) It is decreasing the amount of paperwork needed to hire workers. 
A) It is increasing the diversity of the workforce. 
B) It is decreasing the number of workers. 
C) It is decreasing the number of consumers. 
D) It is making the educational levels of the workforce more similar. 
E) It is decreasing the amount of paperwork needed to hire workers.

Question 6

A firm's current competition,suppliers,customers,and the threat of new entrants or of substitutes are all elements in the

Accepted Answer

A) task environment. 
B) Peter's model for organizational excellence. 
C) microenvironment. 
D) Porter's model for competitive environment. 
E) supply chain management. 
A) task environment. 
B) Peter's model for organizational excellence. 
C) microenvironment. 
D) Porter's model for competitive environment. 
E) supply chain management.

Question 7

Which of the following statements about organizational culture is true?

Accepted Answer

A) Corporate mission statements are always a true expression of a firm's culture. 
B) Who is hired and fired and why indicate the firm's real values and are a clue to the culture. 
C) A firm with a strong culture will have different people holding different values. 
D) A culture that was advantageous in a prior era continues to be so in a new environment. 
E) It is not necessary to consider culture when considering a merger. 
A) Corporate mission statements are always a true expression of a firm's culture. 
B) Who is hired and fired and why indicate the firm's real values and are a clue to the culture. 
C) A firm with a strong culture will have different people holding different values. 
D) A culture that was advantageous in a prior era continues to be so in a new environment. 
E) It is not necessary to consider culture when considering a merger.

Question 8

Environmental uncertainty refers to the lack of information needed to understand or predict the future.

Accepted Answer

A) True 
 B)False

Question 9

________ refers to management of the network of facilities and people that obtain materials from the outside,transform them into products,and distribute the products to customers.

Accepted Answer

A) Inventory management 
B) Strategic maneuvering 
C) Human resource management 
D) Customer service 
E) Supply chain management 
A) Inventory management 
B) Strategic maneuvering 
C) Human resource management 
D) Customer service 
E) Supply chain management

Question 10

To improve customer service in its overseas call center,Bell Software decided to investigate the call center practices of competing companies.The team discovered that a smaller company,Bumblebee Software Inc. ,seemed to have outstanding customer service.The team then determined differences between the organizations and developed a plan to incorporate the best elements of Bumblebee into Bell.This illustrates

Accepted Answer

A) environmental dynamism. 
B) benchmarking. 
C) strategic maneuvering. 
D) cooperative action. 
E) forecasting. 
A) environmental dynamism. 
B) benchmarking. 
C) strategic maneuvering. 
D) cooperative action. 
E) forecasting.

Question 11

The main difference between a final consumer and an intermediate consumer is that

Accepted Answer

A) the intermediate consumer purchases finished products,whereas the final consumer buys only raw materials. 
B) intermediate consumers buy raw materials and sell finished products to final consumers,who use them. 
C) final consumers make more purchases than the intermediate consumers. 
D) unlike final consumers,intermediate consumers provide monetary benefits to organizations by purchasing their products. 
E) final consumers tend to have more bargaining power than intermediate consumers. 
A) the intermediate consumer purchases finished products,whereas the final consumer buys only raw materials. 
B) intermediate consumers buy raw materials and sell finished products to final consumers,who use them. 
C) final consumers make more purchases than the intermediate consumers. 
D) unlike final consumers,intermediate consumers provide monetary benefits to organizations by purchasing their products. 
E) final consumers tend to have more bargaining power than intermediate consumers.

Identify the different types of competitors that organizations must consider when analyzing their competitive environment.

The goal of ________ is having the right product in the right quantity at the right place at the right cost.

Explain how sustainability and natural environment affect the management of an organization.

In some situations,two or more organizations work together using ________ to influence the environment.

How is immigration affecting U.S.demographics?

A firm's current competition,suppliers,customers,and the threat of new entrants or of substitutes are all elements in the

Which of the following statements about organizational culture is true?

Environmental uncertainty refers to the lack of information needed to understand or predict the future.

________ refers to management of the network of facilities and people that obtain materials from the outside,transform them into products,and distribute the products to customers.

The main difference between a final consumer and an intermediate consumer is that

Managing and Performing

Managerial Decision Making

Planning and Strategic Management

Ethics, corporate Responsibility, and Sustainability

International Management

Entrepreneurship

Organization Structure

Organizational Agility

Human Resources Management

Managing the Diverse Workforce

Leadership

Motivating for Performance

Teamwork

Communicating

Managerial Control

Managing Technology and Innovation

Creating and Leading Change

Filters

Exam 2: The External and Internal Environments

Identify the different types of competitors that organizations must consider when analyzing their competitive environment.

The goal of ________ is having the right product in the right quantity at the right place at the right cost.

Explain how sustainability and natural environment affect the management of an organization.

In some situations,two or more organizations work together using ________ to influence the environment.

How is immigration affecting U.S.demographics?

A firm's current competition,suppliers,customers,and the threat of new entrants or of substitutes are all elements in the

Which of the following statements about organizational culture is true?

Environmental uncertainty refers to the lack of information needed to understand or predict the future.

________ refers to management of the network of facilities and people that obtain materials from the outside,transform them into products,and distribute the products to customers.

The main difference between a final consumer and an intermediate consumer is that

Managing and Performing

Managerial Decision Making

Planning and Strategic Management

Ethics, corporate Responsibility, and Sustainability

International Management

Entrepreneurship

Organization Structure

Organizational Agility

Human Resources Management

Managing the Diverse Workforce

Leadership

Motivating for Performance

Teamwork

Communicating

Managerial Control

Managing Technology and Innovation

Creating and Leading Change

Filters