Exam 12: Managing Human Resources

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High-performance work practices are those that lead to both high individual and high organizational performance.

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Which of the following Acts gives employees the legal right to examine personnel files and letters of reference?

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People who prefer segmentation are more likely to be satisfied and committed to their jobs when offered options such as ________.

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Which of the following steps in human resource management helps retain competent and high-performing employees?

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Written essay and critical incident are performance appraisal methods.

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A ________ includes both positive and negative aspects about the job and the company.

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Job rotation allows employees to work at different jobs in a particular area,thereby giving them exposure to a variety of tasks.

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________ is the process of introducing a new employee to his/her job and the organization.

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In a short essay,define selection and list some of the selection tools used by managers.

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Which of the following is true of high-performance work practices?

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The top management of the company asks Earl to make use of a rating scale that will rate the employees' actual job behaviors.The managers are asking Steve to use a ________.

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Tim is a candidate for an automotive mechanic's position.He is asked to deconstruct and reconstruct part of an engine motor to demonstrate his skill.This is an example of a(n)________.

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An organization that wants to have high-performance work practices should discourage self-managed teams and decentralized decision making.

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During an economic recession,________.

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In which of the following traditional training methods do employees work with an experienced worker who provides information,support,and encouragement?

(Multiple Choice)
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John received a raise as a result of his last performance appraisal.He is active on three teams and is given authority to make decisions regarding his job responsibilities.John's employer is using ________.

(Multiple Choice)
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Which of the following training methods involves employees participating in role playing,simulations,or other face-to-face types of training?

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Steve recommends that employees should be compensated according to their competencies,rather than their designations.Employees should be financially rewarded when they gain more knowledge and learn new processes that are relevant to the job,even if the employee is at a lower level.This implies that Steve favors a ________.

(Multiple Choice)
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Gareth is in charge of recruiting at Eowin Systems,and is expected to enhance the diversity of the workforce.Which of the following recruiting sources should Gareth avoid if he is to achieve the stated aim of a more diverse workforce?

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Errors made by eliminating candidates who would have performed successfully on the job are known as ________.

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