Exam 12: Managing Human Resources

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Which of the following is an example of a high-performance work practice?

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A labor union is an organization that represents workers and seeks to protect their interests.

(True/False)
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In which of the following decruitment methods does an organization refrain from filling the openings created by voluntary resignations or normal retirements of its employees?

(Multiple Choice)
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Which of the following Acts requires continued health coverage following termination of an employee?

(Multiple Choice)
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When Fletcher lost his job as a result of a downsizing,his health coverage was discontinued even though he was willing to pay for it.Which of the following Acts can Fletcher cite in his efforts to have his health coverage benefits restored?

(Multiple Choice)
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The first phase of the human resource management process involves ________.

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Summer day camps and job sharing are types of family-friendly benefits that organizations are offering today.

(True/False)
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When Beverly administers the math test to accounting clerk candidates,the average score is 65%.But when Carol administers the same test,the score average is 83%.What does this indicate about the test?

(Multiple Choice)
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In which of the following traditional training methods are employees made to work at different jobs in a particular area in order to get exposure to a variety of tasks?

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Discuss the various traditional and technology-based training methods that managers use to improve employee skill sets.

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All candidates for entry level engineering positions are given the mechanical aptitude test.Those who scored well and were hired later earned high scores on their performance evaluations.Those who scored less well and were hired earned lower scores on performance evaluations.This indicates that the test is ________.

(Multiple Choice)
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Which of the following is most likely to be included in family-friendly benefits provided by organizations?

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Wayne hosts his first regional sales meeting.During which he meets individually with his employees and shows them a chart of their sales numbers for each month compared to their budgeted quota for the year to date.Additionally,Wayne and each employee set mutually agreed-upon budget goals for the remaining six months of the fiscal year.Wade is utilizing the ________ method of performance appraisal.

(Multiple Choice)
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________ as a source of recruitment is limited to entry-level positions.

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Steve introduces in-house technical training programs for employees,as well as a provision to reimburse the tuition fees for employees who take college courses that benefit both the employee and the organization.Steve is using ________ to motivate and retain employees.

(Multiple Choice)
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Job descriptions focus on the job,while job specifications focus on the person.

(True/False)
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Helmut works for an optical engineering company.He is one of several employees that management must consult when it is considering a major layoff.Helmut is a member of ________.

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Explain why human resource management (HRM)is important to organizational success.

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Which of the following is a type of general training provided by organizations?

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In her next meeting with the senior management,Jane suggests that they should ignore the openings created by voluntary resignations and not hire any more people now.This would avoid much of the pain associated with workforce reduction in future.This implies that Jane favors ________.

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