Question 1

An examination of effective team member characteristics reveals:

Accepted Answer

A)  A preoccupation with building trust among the members. 
B)  Many of the same transformational qualities as effective team leaders. 
C)  An exaggerated emphasis on communication competencies. 
D)  A prioritized set of expectations for team cohesion or "getting along" with others. 
A)  A preoccupation with building trust among the members. 
B)  Many of the same transformational qualities as effective team leaders. 
C)  An exaggerated emphasis on communication competencies. 
D)  A prioritized set of expectations for team cohesion or "getting along" with others.

Question 2

Group members who engage in social loafing likely to do so because:

Accepted Answer

A)  They assume others on the team are loafing, too. 
B)  They are guilty of group think. 
C)  They know they won't get caught. 
D)  They perceive that the others simply won't care what they do. 
A)  They assume others on the team are loafing, too. 
B)  They are guilty of group think. 
C)  They know they won't get caught. 
D)  They perceive that the others simply won't care what they do.

Question 3

Groups and teams result in higher quality decisions and products than individuals working alone.

Accepted Answer

A) True 
 B)False

Question 4

List and describe three of the reasons why groups fail.

Accepted Answer

1. Lack of clear goals and direction: Wh

Question 5

Individual priorities can get in the way of teamwork.

Accepted Answer

A) True 
 B)False

Question 6

Teams that focus on processing information, such as planning, making decisions, and solving problems are called:

Accepted Answer

A)  Project teams 
B)  Production teams 
C)  Differentiated teams 
D)  Deliberate teams 
A)  Project teams 
B)  Production teams 
C)  Differentiated teams 
D)  Deliberate teams

Question 7

Because videoconferencing makes meetings easier and less expensive, people much prefer them over face-to-face meetings

Accepted Answer

A) True 
 B)False

Question 8

Which of the following tasks are highly suitable for teams and teamwork?

Accepted Answer

A)  Specialized, sophisticated tasks like electrical work 
B)  Creative tasks like writing songs or painting a picture 
C)  Highly controversial issues designed to diffuse individual blame or responsibility 
D)  Tasks that require a variety of specialized skills, like designing a marketing campaign 
A)  Specialized, sophisticated tasks like electrical work 
B)  Creative tasks like writing songs or painting a picture 
C)  Highly controversial issues designed to diffuse individual blame or responsibility 
D)  Tasks that require a variety of specialized skills, like designing a marketing campaign

Question 9

Good personality characteristics and communication habits are stronger in group contexts than bad personality characteristics and communication habits.

Accepted Answer

A) True 
 B)False

Question 10

Ground rules should be allowed to emerge; planning these in advance can stifle group creativity.

Accepted Answer

A) True 
 B)False

Question 11

The "bad apple" member can be managed by:

Accepted Answer

A)  Team members' efforts to punish or sanction bad behavior 
B)  Team members' decision to exclude the individual 
C)  Giving the individual a lot of positive attention 
D)  None of the above. 
A)  Team members' efforts to punish or sanction bad behavior 
B)  Team members' decision to exclude the individual 
C)  Giving the individual a lot of positive attention 
D)  None of the above.

Question 12

When a "bad apple" emerges, his or her teammates' first reaction is to try to change that person.

Accepted Answer

A) True 
 B)False

Exam 12: Making Teams Work: What Can I Do

An examination of effective team member characteristics reveals:

Group members who engage in social loafing likely to do so because:

Groups and teams result in higher quality decisions and products than individuals working alone.

List and describe three of the reasons why groups fail.

Individual priorities can get in the way of teamwork.

Teams that focus on processing information, such as planning, making decisions, and solving problems are called:

Because videoconferencing makes meetings easier and less expensive, people much prefer them over face-to-face meetings

Which of the following tasks are highly suitable for teams and teamwork?

Good personality characteristics and communication habits are stronger in group contexts than bad personality characteristics and communication habits.

Ground rules should be allowed to emerge; planning these in advance can stifle group creativity.

The "bad apple" member can be managed by:

When a "bad apple" emerges, his or her teammates' first reaction is to try to change that person.

Contemporary Business Professional Communication

Communicating at Work: How Can I Make Every Word and Gesture Count

Just How Important Is Listening at Work, Really

The Job Interview: How Do I Get the Job

Relationships in the Workplace: How Do I Get Along

Mediated Communication: How Can New Media Help Me at Work

Giving Presentations: How Do I Prepare to Tell My Story

Giving Presentations: How Can I Best Present My Ideas at Work

Giving Presentations: How Can I Best Sell My Ideas at Work

Sensory Aids: How Can I Better Engage My Listeners

Making Meetings Matter: How Can I Do That

Business Professional Writing: How Do I Best Present Myself in Writing

Communication Consulting: What Skills Do I Need

Communication Training: What Skills Do I Need

Module 1: How Do I "Get In and Fit In" to My Organization's Unique Culture?

How Can I Practice Ethical Communication Behavior at Work?

How Do I Give Specialized Presentations?

What Do I Need to Know About Business Etiquette?

How Do I Create Work-Life Balance?

You Gotta Have Style: Using APA and MLA Styles

What Methods Can I Use to Analyze My Audience?

Module 8: What's the Best Way to Organize and Outline My Presentation?

How Do I Navigate Office Politics?

What Parliamentary Procedures Do I Really Need to Know?

How Do I Use Social Media for Professional Networking?

Module 12: What's the Best Way to Negotiate a Compensation Package?

How Do I Deal With Job Search Rejection?

How Do I Prepare for Phone and Video Interviews?

How Do I Manage Time as a New Professional?

What Makes a Winning Cover Letter and Resume?

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