Exam 15: Communication Training: What Skills Do I Need

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There is a single way to assess an organization's needs prior to training.

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Companies make decisions to train for what reason(s)?

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Formal training evaluation can take place during and after training.

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When planning "how" to train or teach principles and skills, the most effective trainers rely on:

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What credentials should communication trainers bring to an organization?

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Good training usually unfolds as the session progresses, rather than following a predefined agenda.

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